This hotel was my favorite place to stay in Cologne for many years. When it still was an InterContinental. I thought I would try it again after two years.
There is a leaf of a coconut palm with an arrangement of small coconuts in the breakfast. A piece of art. In the Intercontinental times the coconuts where perfectly arranged. Today, they are just randomly placed. This is what happens of you take out the soul of a hotel. Everything looks ok, but it's just not the same anymore when it comes to details.
The staff at breakfast wearing jeans and sneakers. The girl at the egg station not having a idea on what a poached egg could be.
The (same) beds still very comfortable. But too much dust in the room. Water staines on the glass panels in the bathroom. No turndown service anymore. No fruit in the room anymore. Shower temperature inconsistent. Although many of the staff are still the same, all these things would never have happened in the InterContinental days.
If you never experienced the hotel before, you will find an average ok 5 star hotel at an almost perfect location in the city center with onsite parking. When I stayed there was a lot of construction work going on next door till late in the evening (Saturday till 22:00 PM). It was never mentioned at reservation or upon check-in. But the double glass helps and it nice you can open a window after the work is done.
If you can book a nice rate, this hotel is just fine. If you want luxury and attention to detail, try somewhere else (like Hyatt and the renovated rooms in the Ernst). The hotel is not up to international five star standard anymore. What a pity!
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, DerbySoft Ltd Shanghai HQ Supplier Direct, Travelocity, Expedia, Orbitz, Booking.com, Priceline, Cheap Tickets, Ctrip TA, Hotwire, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Dorint Hotel am Heumarkt Koln reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Cologne Intercontinental