I asked the hotel by mail if booking via Booking.com would present problems in getting priority points. I was answered: give us the card-numbers by check inn. Everything OK I thought.
At the reception desk the employee at our check inn did not know what to do, to give points or not. The next day I checked this. The points were then refused. I would have liked to have known this before so that I could have changed my plans.
I complained about this to the director. I received his reaction only after my third complaint: apologies and the promise to inform the Priority Club to grant us, in this special case, the points for our stay (in November). More than 2 weeks after this promise, there are still no points re. our nights spent added to our accounts.
A WARNING to readers: only booking directly with the hotel or at the Priority Club Site grants you Priority Points.
- Official Description (provided by the hotel):
- The Express by Holiday Inn Cologne Muelheim is a modern business hotel located within easy reach to the exhibition Koelnmesse, the Cologne City Centre, the Palladium (concert hall) and the Koeln Arena The Companys Bayer and NKT are near by.Also next to A3 motorway and public transport. The hotel is perfectly connected to all business and leisure attractions in Colognelike Dom, diff. museums and the old Town with good restaurants and bars. Express by Holiday Inn offers accommodation for visitors to exhibitions as well as shoppers for the Cologne city centre. The Express by Holiday Inn offers 107 comfortably furnished rooms with chargeable High Speed Internet Access and air condition.We invite our guests to enjoy a complimentary continental breakfast buffet to get the day off to a good start, while in the evening our Lobby Bar is worth a visit to relax and unwind. Upcoming Events in Cologne and in DÃ¼sseldorf, are easy to reach, as well as the exhibitions Medica and GamesCom . Also nice to see are the KÃ¶lner Lichter, the KÃ¶lnmarathon and different events in the KÃ¶ln Arena- reserve your room directly online with our Best Rate Guarantee. ... more less
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- Also Known As:
- Holiday Inn Express Koln-Mulheim Hotel Cologne
- Holiday Inn Mulheim
- mülheim Holiday Inn