The hotel is ok for a 3-4 star, but for a 5 star, not good. I must say that i was a bit disapointed about the hotel compared to other Hyatt hotels in Europe and in Germany. The decor and styling was a as cool as your white TV set from the 80's looked in the 90's (outdated). The whole place was dated. Stayed in a club room wich was ok, but nothing else. The lounge was ok, and served the usual stuff. Staff not so attentive as in other Hyatt's (maybe just this afternoon).
Check in was ok, nothing else. They didn't offer to take bags up to the room.
All in all, i lost a little bit of my confidence to Hyatt hotels after this stay. Still the hotel is safe choice i would say. But with a refreshed InterConti in town, they should sharp'n up.
At last one general remark: why don't they give free internet in 5 star hotels??? In north europe, almost 2 star hotels give this away..... i wonder.....More
- Free Wifi