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Hyatt Regency Cologne
Ranked #4 of 261 Hotels in Cologne
Certificate of Excellence
Reviewed January 17, 2014

We spent two nights at the Hyatt over the weekend before Christmas, with the objective of catching up with friends and seeing the markets. The Hyatt fitted the bill perfectly. Excellently located just across the bridge from the Dom it was an easy saunter into the town and the action. Staff were friendly and efficient; the room well-sized and quiet. We had access to the executive lounge which provided a spectacular view across to the Dom for breakfast or a warming drink (the selection of teas was first class). No complaints, though we would note that parking can be tight; there is a public carpark just around the corner which is just as easy to access and slightly cheaper. No hesitation recommending the Hyatt and don't be put off by the 80's exterior!

  • Stayed: December 2013, traveled as a couple
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Thank Beeton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattRegencyKoeln, Geschäftsführer at Hyatt Regency Cologne, responded to this reviewResponded January 23, 2014

Dear Beeton,

It sounds like you had a great pre-Christmas stay in Cologne, and I am really glad that we were part of it.

Thank you very much for your detailed description on TripAdvisor and for choosing our Regency Club. It is a great area for that something special, whether the private lounge, the personalised service or the great view.

I appreciate your charming comment about our exterior and I am looking forward to welcome you back soon.

Best regards,

Robin Saunders
General Manager

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764 - 770 of 2,449 reviews

Reviewed January 12, 2014

It is always a pleasure to arrive at the Hyatt Cologne. Staff are friendly and efficient. Room is alway ready and the position is perfect with the magnificent Dom cathedral and town centre within easy walking distance. Thoroughly recommend, you won't be disappointed.

Stayed: December 2013, traveled as a couple
Thank Jay048
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattRegencyKoeln, Geschäftsführer at Hyatt Regency Cologne, responded to this reviewResponded January 21, 2014

Dear Jay048,

It is always a pleasure to welcome you as a guest at Hyatt Regency Cologne.
Thank you very much for your kind review on TripAdvisor and your comment about our staff. It is our wish to make you feel at home and to give you the opportunity to have a great time in Cologne.

We appreciate your loyalty and we hope to see you again soon.

Best regards,

Robin Saunders
General Manager

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Reviewed January 12, 2014

We needed some pampering after a poor stay in Brussels the Hyatt delivered excellent service throughout our stay. Check in was swift we stayed in a suite overlooking the Cathedral the suite was well equipped and a great size offering good value for money. All the personal touches where added throughout they even provided baby toiletries for our son on arrival, which we really appreciated. The staff were friendly, helpful and very efficient tending to our every need. The location was perfect with a scenic walk over the bridge to the city center.
First class thank you for a great stay we highly recommend to high end travelers.

  • Stayed: January 2014, traveled with family
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Thank thealcoves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattRegencyKoeln, Geschäftsführer at Hyatt Regency Cologne, responded to this reviewResponded January 22, 2014

Dear thealcoves,

I would like to take this opportunity to thank you for your kind words and your great recommendation on TripAdvisor. It was an honour to give you a pleasant stay at Hyatt Regency Cologne. It is our philosophy to make guests feel at home and to make every dream come true. We really appreciate that we could satisfy you completely with the unforgettable view over Cologne Cathedral, the great suite and the baby toiletries.

We are looking forward to welcoming you soon for another relaxing stay at Hyatt Regency Cologne.

Best regards,

Robin Saunders
General Manager

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Reviewed January 10, 2014

We had a wonderful stay at the Hyatt Regency in Cologne over Christmas this year. Probably due to low occupancy in over the holidays, we received an extremely reasonable rate and we able to apply a Diamond suite upgrade.

The hotel does look quite dated from the outside and the lobby definitely isn't to my taste, but our suite had been recently renovated and was lovely (and large). The 6th floor was very quiet.

We enjoyed complementary Diamond breakfast in the lounge with a beautiful view to the Cologne Cathedral. Although it's a continental breakfast, warm dishes can be ordered from the restaurant downstairs at no additional charge. Evening wine and hors d'ouerves were better than any Hyatt I've been too - high quality ingredients and very delicious.

The hotel staff is exceptional. They were all extremely friendly and took great care of us.

We loved the location of the hotel: Just a few steps from Deutz train station (15 min. train ride to the airport) and a short walk or tram ride over the Rhine to the city center.

There is a bar on the ground floor of the hotel that we will definitely try next time...it looked wonderful!

We were extremely pleased with our stay and would book again in a heartbeat.

  • Stayed: December 2013, traveled as a couple
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1  Thank JeannieU2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattRegencyKoeln, Geschäftsführer at Hyatt Regency Cologne, responded to this reviewResponded January 21, 2014

Dear JeannieU2,

I am very glad that we were part of you perfect Christmas weekend in Cologne and thank you very much for your enormous kind words on TripAdvisor.
All of our Regency suites are recently renovated and offer you a perfect five star Standard. With your Diamond Upgrade you tried this nice location and were very happy with that. Nice to see that you also take our offer in our Regency Club as specially the breakfast. Our Roomservice offers you a huge variety of egg dishes in the Club even they haven´t got a live cooking station as in the Glashaus Restaurant at breakfast time.

At the end I will definitely thank you again for comment on our staff and we looking forward to welcome you in a heartbeat.

Best regards,

Robin Saunders
General Manager

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Reviewed January 8, 2014

The Hyatt Regency Köln was a beautiful hotel. It was nicely decorated for the Holidays with a pretty Christmas Tree. The room was spacious and extremely comfortable. We had a minimal, partial view of the bridge leading down to the Dome which was really nice.

I really liked the bar here. It had a nice old English pub kind of feel. It was quiet and the patio had a beautiful view of the Dome. I bet during the summer this place is really awesome.

Overall our stay here was quite nice. We had the opportunity to stay here, the Hilton or the Marriott a few days later. We chose the Marriott because of the price. We liked this hotel (the Hyatt) slightly better than the Marriott. So we would choose this again if the prices were the same, but if there is a significant difference in pricing there wasn’t so many things more outstanding than the Marriott to justify it.

Just a side note: 5 star hotels in Germany are not the same as in US or other places in the world. This is on par with a 4 star US hotel.

  • Stayed: December 2013, traveled as a couple
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Thank JuliaLin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattRegencyKoeln, General Manager at Hyatt Regency Cologne, responded to this reviewResponded January 20, 2014

Dear JuliaLin,

I am pleased to read that you enjoyed your stay with us around Christmas. The view to the Cathdreal and the Old Town is the most spectacular in Cologne. I appreciate your visit to our Schhälsick Bar and if you plan to visit us in the summer you will definately enjoy the biergarden, which gives you a unrestricted view over Cologne.
Thank you so much for choosing Hyatt Regency Cologne and for your feedback on TripAdvisor. We would love to welcome you back soon, so that we can satisfy you once again.

Yours sincerely,

Robin Saunders
General Manager

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Reviewed January 6, 2014

Although I haven't been recently, the Hyatt Regency Cologne is one of my all time favorite hotels. Great comfortable rooms, staff understand and speaks English and a quick walk to the old town in Cologne. Stayed for Carnival once, it was amazing!

Love the view of the Dom from the hotel!

Room Tip: A room with a view of the Dom is extra special!
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  • Stayed: February 2013, traveled on business
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Thank TiaOne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattRegencyKoeln, General Manager at Hyatt Regency Cologne, responded to this reviewResponded January 20, 2014

Dear TiaOne,

The headline of your review, “My Home away from Home for several years” makes me really happy. And reading “one of my all time favorite hotels” delights me even more. Thank you so much for your lovely words, which I will share with the entire team, and your loyalty to Hyatt.
I am looking forward to welcoming you back on Carnival in Cologne.

Best regards,

Robin Saunders
General Manager

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Reviewed January 6, 2014

Stayed 2 nights. This is older than most Hyatts we have stayed at in Europe. The rooms are comfortable as you would expect from this well run chain. One issue, that did surprise me, was the room was dusty. Not enough to ruin our stay. We ate twice in the hotel restaurants and the food was good and the service excellent. The hotel has a good location over the bridge from the train station but with luggage it is not an easy walk - lots of steps. We would return again.

  • Stayed: January 2014, traveled as a couple
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Thank docGamba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattRegencyKoeln, Front Office Manager at Hyatt Regency Cologne, responded to this reviewResponded January 17, 2014

Dear docGamba

Even you were not fully satisfied with your last stay, I am very pleased to read that you will return again. Last year we celebrated our 25th anniversary and we are very proud that, thanks to many recent renovations, we are still able to satisfy customer needs and taste.
For your next stay in Cologne, I recommend you use the train station Köln Messe/Deutz. It is located on the right bank of the Rhine, which means that you do not have to cross the bridge but can easily walk to the hotel by passing the main street.
Best wishes and we look forward to welcoming you again soon.

Best regards,

Robin Saunders
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Cologne

Address: Kennedy-Ufer 2A, 50679 Cologne, North Rhine-Westphalia, Germany
Phone Number:
Location: Germany > North Rhine-Westphalia > Cologne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Cologne
#2 Spa Hotel in Cologne
#2 Family Hotel in Cologne
#3 Luxury Hotel in Cologne
#3 Romantic Hotel in Cologne
Price Range: $119 - $730 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hyatt Regency Cologne 5*
Number of rooms: 306
Official Description (provided by the hotel):
Hyatt Regency Cologne is a luxury hotel in Deutz near Cologne trade fair. The 306 luxurious guestrooms and suites of our 5 star superior hotel located directly at the River Rhine offer a beautiful view of the city centre with its famous Cathedral and the Old Town. Additionally, Hyatt Regency Cologne features the Glashaus restaurant offering regional and international cuisine as well as the Legends bar and our popular Hyatt Beer Garden. ... more   less 
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Also Known As:
Hyatt Regency Cologne Hotel Cologne
Hyatt Cologne
Cologne Hyatt Regency

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