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“Comfortable and close to the City”

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Hyatt Regency Cologne
Ranked #3 of 261 Hotels in Cologne
Certificate of Excellence
Reviewed December 12, 2013

Excellent hotel for a short stay. Close to the city; either via footpath over the railroad bridge, or one stop with the S Bahn. Rooms are clean and comfortable with good quality beds. Breakfast buffet has a large selection, but during our stay, staff did not replenish fast enough and was very slow in taking our coffee/tea order and serving it. But overall, a highly recommended hotel!

  • Stayed: December 2013, traveled as a couple
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Review collected in partnership with Hyatt Hotels
Thank FritsC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattRegencyKoeln, Geschäftsführer at Hyatt Regency Cologne, responded to this reviewResponded December 22, 2013

Dear Frits C,

It makes me very proud that you will recommend our hotel, even though you were not completely satisfied with the service in our Glashaus restaurant. During the Christmas markets the hotel is very full and breakfast times are very busy. This is not meant to be an excuse. We will take your comment very seriously and work hard to improve the service situation also during busy times.

I hope to see you soon and wish you a great Christmas.

Best regards,

Robin Saunders
General Manager

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778 - 784 of 2,424 reviews

Reviewed December 11, 2013

One night stay plus diner in Glassrestaurant. Excellent spot to visit Christmas markets in winter. No comments. Excellent hotel like it should be ! Good service, nice spacy room, good food at reasonable price, friendly staff, etc .... Nothing to complain about. We will come back to the hotel on our next visit to Köln.

  • Stayed: December 2013, traveled with friends
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Review collected in partnership with Hyatt Hotels
Thank Philippe N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattRegencyKoeln, Geschäftsführer at Hyatt Regency Cologne, responded to this reviewResponded December 15, 2013

Dear Philippe N,

Thank you for your review which sounds like a wonderful Christmas weekend. I am pleased that we have been a part of this perfect stay and would like to thank you for your kind words. It was a great pleasure for us to welcome you to Hyatt Regency Cologne and I am looking forward to your next stay.

Best regards,

Robin Saunders
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 10, 2013

The view is to die for. The service is impeccable.The staff combines german efficiency with faultless hospitality. Everything is spotlessly clean, the breakfast is beyond fabulous. What else can I say? I thoroughly recommend the Cologne Hyatt to travellers out there.

Room Tip: Rooms facing the river would be my choice.
  • Stayed: December 2013, traveled with family
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Thank angela f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattRegencyKoeln, Geschäftsführer at Hyatt Regency Cologne, responded to this reviewResponded December 11, 2013

Dear Angela f,

I would like to take the opportunity to thank you profoundly for your amazing review. It is breathtaking to hear such kind words and it makes me so proud that we could satisfy you with everything: the perfect view, our service, perfect cleanliness and our Hyatt breakfast.

What else can we say now? The entire team would love to thank you again for your recommendation and wishes you a wonderful Christmas time and a happy New Year.

We hope to welcome you back soon at Hyatt Regency Cologne.

Yours sincerely,

Robin Saunders
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 7, 2013

My team of 8 colleagues and I held our winter meeting here recently and loved every moment of our brief stay at this beautiful hotel.

Cologne is a wonderful city located on the western bank of the Rhine river, the Hyatt is on the eastern side directly opposite the Kölner Dom. A short 5-minute walk across the Hohenzollern Bridge (check out the love locks!) brings you to several wonderful museums and, of course, the Dom. Views from the second floor dining area and 6th floor meeting rooms are beyond description they're so beautiful.

The staff at Hyatt properties are always well-trained people of character, the Cologne team are some of the very best. The reception staff make check-in a very pleasant experience and treat everyone as though they are the most-important guest. The housekeeping team are thorough and make the rooms feel better than home, not an easy feat! The breakfast buffet is incredible, do not miss, it's really that special.

Many thanks especially to Ana Leal and the Group Reservations team, your efforts to ensure a flawless experience are greatly appreciated!

Highly, highly recommended +++++

Stayed: November 2013, traveled on business
Thank Tom M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattRegencyKoeln, Geschäftsführer at Hyatt Regency Cologne, responded to this reviewResponded December 10, 2013

Dear Tom M

I am very glad to hear that you had a successful winter meeting with us. We are overwhelmed with so much praise and it will give me great pleasure to communicate your lovely words to the entire team. It is comments like yours that make us feel extremely happy with what we are doing every day. Thank you very much for this awesome recommendation.

The whole team wishes you and your family a great Christmas time and a wonderful start to the
New Year 2014.

We look forward to welcoming you back soon at Hyatt Regency Cologne.

Best regards,

Robin Saunders
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 5, 2013

We had an awesome stay at this hotel during the Christmas Markets. The staff is outstanding and the view of the Dom is to die for. We enjoyed our time at this hotel. Thank you Hyatt, Cologne. Excellent gym with swimming pool. The Regency Club breakfast is awesome and they will even bring you eggs if you ask them. Evening beer and wine is good but appetizers can be better.

  • Stayed: December 2013, traveled with family
    • Value
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Review collected in partnership with Hyatt Hotels
Thank KumarL1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattRegencyKoeln, Geschäftsführer at Hyatt Regency Cologne, responded to this reviewResponded December 17, 2013

Dear KumarL 1960,

To be outstanding, you have to do a lot. Therefore, it makes me very proud that you have used that description in your review on TripAdvisor. Thank you very much for your great praise for our beautiful view and the Regency Club. I will forward your comment about the appetizers.
Hopefully, you also enjoyed your visit to the Christmas market and will soon come back to Hyatt Regency Cologne.

The whole team wishes you the best for Christmas and the New Year.

Best regards,

Robin Saunders
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 4, 2013 via mobile

I stayed here with my boyfriend for 3 nights to visit the cologne Xmas markets and couldn't fault the hotel. The staff were very attentive and helped us out by calling a restaurant and making a reservation for us in German. We stayed on the club floor so our rate included breakfast in the club lounge with a beautiful view of the dom over the river. There was also free beverages and cakes trough the day then wine and canapés at night. We definitely made sure we got our money's worth :) rooms were really big and the bathrooms huge too. Plenty of nice toiletries. The hotel is right by 2 stations - cologne hbf and messe Deutsch. We visited the pool which was nice but not very big. All in all this hotel was a great place to stay in a great location. For cologne in general I would say that without the markets there wouldn't be that much to see or do. Zoo is definitely worth a visit though!

Stayed: December 2013, traveled as a couple
Thank JenF_1988
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattRegencyKoeln, Geschäftsführer at Hyatt Regency Cologne, responded to this reviewResponded December 10, 2013

Dear foxychicken,

I would like to thank you for your kind words on TripAdvisor.

I am pleased to hear that you enjoyed our location and services during your stay. Choosing the Regency Club was a good decision as it gives you the opportunity to relax and enjoy the even more attentive service in the private lounge.

We hope you are able to visit us again so we can show you the variety of things to do and see in Cologne. Cologne has beautiful sides, for example great museums, the cathedral, the historic old town and very good German restaurants. We would be delighted to arrange a sightseeing tour next time and give you more information about the city.

The whole team wishes you a wonderful Christmas party and a prosperous start in 2014.

Yours sincerely,


Robin Saunders
General Manager

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Reviewed November 30, 2013

Beautiful hotel with excellent location, and close to train station. The room was lovely and clean. The door man was extremely friendly and helpful . The breakfast was excellent with lots of variety, the omelettes are a must.

  • Stayed: November 2013, traveled as a couple
    • Value
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Thank Michelle P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattRegencyKoeln, General Manager at Hyatt Regency Cologne, responded to this reviewResponded December 2, 2013

Dear Michelle P.,

Thank you very much for your kind words on TripAdvisor.

It is good to hear that you were very satisfied with our location, the breakfast offer and your room.

I will pass your compliments on to our bellboy with pleasure and we all would love to welcome you back you soon.

Yours sincerely,

Robin Saunders
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Cologne

Address: Kennedy-Ufer 2A, 50679 Cologne, North Rhine-Westphalia, Germany
Phone Number:
Location: Germany > North Rhine-Westphalia > Cologne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Cologne
#1 Business Hotel in Cologne
#2 Family Hotel in Cologne
#2 Luxury Hotel in Cologne
#3 Romantic Hotel in Cologne
Price Range: $104 - $1,059 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hyatt Regency Cologne 5*
Number of rooms: 306
Official Description (provided by the hotel):
Hyatt Regency Cologne is a luxury hotel in Deutz near Cologne trade fair. The 306 luxurious guestrooms and suites of our 5 star superior hotel located directly at the River Rhine offer a beautiful view of the city centre with its famous Cathedral and the Old Town. Additionally, Hyatt Regency Cologne features the Glashaus restaurant offering regional and international cuisine as well as the Legends bar and our popular Hyatt Beer Garden. ... more   less 
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Also Known As:
Hyatt Regency Cologne Hotel Cologne
Hyatt Cologne
Cologne Hyatt Regency

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