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“What we expected, great location”
Review of Hilton Cologne

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Hilton Cologne
Ranked #24 of 260 Hotels in Cologne
Philadelphia, Pennsylvania
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“What we expected, great location”
Reviewed August 18, 2013

We stayed here after the B&B we wanted couldn't accommodate our 10:30pm arrival. The hotel is just around the corner from the train station and the cathedral, which is by far, in our opinion, one of the best places to be in the city! The room was very spacious, and we got upgraded on arrival!

One word of criticism: the staff seemed to take things a little too literally, and did not seem completely informed about the services. We asked what time the sauna was open, and the front desk replied, "Four." So we asked when it closed, and the front desk said, "Ten." Turns out it was actually open from noon to ten, which made a difference for us. We had similar conversations with the front desk about similar questions.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jody L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
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English first
Milan, Italy
Level Contributor
55 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed August 16, 2013

I stayed at the Cologne Hilton with a friend for a fun weekend in this great city. We were upgraded to a spacious, if not a little dated, 2 floor suite, which was fantastic.

The hotel has no executive lounge, which was a little disappointing, but Cologne is too much fun to stay in the hotel anyway.

A short walk from the central station and everything Cologne has to offer, I'd definitely recommend this hotel.

  • Stayed April 2013, traveled with friends
    • Value
    • Location
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Helpful?
1 Thank travelliingaussie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 16, 2013

We stayed at the Cologne Hilton for two separate nights after arriving and before leaving Cologne by train. This is a good, standard, business hotel - not very exciting - but it does what it tries to extremely well. The location is wonderful, close to the station and cathedral and is perfect for sightseeing. Breakfast was excellent. We used their summer getaway deal which made it very good value, but, had I needed to pay their full rate I might have looked for somewhere more interesting. The staff all spoke excellent English (including the maintenance man who needed to reprogram the lock to our door).
Tip: If you plan to rent a car there is a Sixt rental office located in the hotel. Although this is only a few minutes walk from the station their rates do not include the "premium location" charge applied at airports and railway stations. Their service was very efficient. Picking up and dropping off the car was very easy (apart from navigating Cologne traffic to find our way back).

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hertsfamily2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 14, 2013

I recently group booked a stay for my colleagues during a recent marketing event. We took full advantage of the Hilton Great Getaway deals and secured fantastic rooms for a very reasonable price.

I can honestly say that the hotel and its staff were great. We thoroughly enjoyed our stay, it's location right next to the Dom is really great, my room on the second floor (even number) had a great view of this. The hotel is also well designed to ensure that you're not awoken by noisy guests.

Parking is a little steep but comparable for the area.

All in all I would say stay whether for business or pleasure.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank thehungrydaydreamer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton_Cologne, Manager at Hilton Cologne, responded to this review, August 18, 2013
Dear jrobbie13

Thank you very much for your nice feedback.
We are truly pleased to read that our Great Getaway deal met all your expectations and you had such a pleasant time with us.
It will be a pleasure for me to pass your great feedback on to our whole team.

Dear jrobbie13,we are looking forward to your next stay at the Hilton Cologne.

Best regards
Katharina Scherff
Guest Relation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Munster, Germany
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 10, 2013

The Hilton in Cologne is five minutes fom the main station, so the taxi money can be easily saved. The serbice was excellent at that place, but the room rather small, practical though. The bathroom was good. We havent tried the breakfast. We can recommend the hotel, the location is excellent and service was good, too. People who need to work in the room should opt for a better room as ours was pretty small.

Room Tip: We booked early and got 40% discount in a special
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  • Stayed July 2013, traveled as a couple
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    • Cleanliness
    • Service
Helpful?
1 Thank Mskk48161826
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kortrijk, Belgium
Level Contributor
622 reviews
121 hotel reviews
common_n_hotel_reviews_1bd8 389 helpful votes
Reviewed August 10, 2013

In every Hilton we have visited this year (see previous and upcoming reports) something was missing, malfunctioning, misunderstood, broken, unavailable, too expensive and/or substandard. This prepaid room at 152 euros, booked as Junior Suite, was a dark, simple, narrow room with sitting corner, and a narrow bathroom with jacuzzi. Absolutely not the room we saw on their website.
First, the bath did not work properly. It would have taken two hours to fill the tub to a decent level.
Secondly, the coffee machine did not work properly. Thirdly, the floor in our room was full of dust; not clean. Finally, the signposted hotel parking lot was not underground, but a small area behind the building (at 28 euros per night!), which did not give us a good feeling.

Breakfast was more than decent. The building itself was nice, although the ground flour give us an impression of emptiness. They did not seem to know what to do with the space. Location of the hotel is of course excellent: close to the Dom and the railway station.

While the welcolme at check-in was warm and friendly, the check-out was cold and uninterested.

We might have given this hotel a very good, if these details ...

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gonzalo_de_Berceo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilmington, Delaware
Level Contributor
42 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed August 9, 2013

For just a one night stay we skipped on breakfast but there are many alternatives in the local area.

This hotel is very well located, just around the corner from the main train station and the Dom. Staying so centrally allowed us to not need public transport all that much and walked everything. We stayed in the middle of summer and the aircon in our room was more than sufficient with temp controls in the room.

The service we encountered throughout was very good. The room was spacious and bright. It was refreshing not to have carpet in the room and walk on wood flooring instead. There is a small gym in the hotel which I briefly used - around 10 various machines and a small sauna - which I didn't use.

In all it was a very comfortable stay for a two day sightseeing trip but if we were to stay longer the expensive internet and the lack of free lobby access would have been pretty annoying.

Room Tip: We had a second floor street facing room which has a view of the lobby roof and a church. No bells o...
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mohikaner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Cologne

Property: Hilton Cologne
Address: Marzellenstr. 13-17, 50668 Cologne, North Rhine-Westphalia, Germany
Phone Number:
Location: Germany > North Rhine-Westphalia > Cologne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#6 Spa Hotel in Cologne
#13 Family Hotel in Cologne
#19 Romantic Hotel in Cologne
#20 Luxury Hotel in Cologne
#21 Business Hotel in Cologne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Cologne 4*
Number of rooms: 296
Official Description (provided by the hotel):
Situated in the heart of downtown Cologne, the Hilton Cologne hotel is ideally located for the Cologne business district and for some of the city’s most popular tourist attractions. Boasting contemporary style in a istoric setting this Old Town hotel allows guests to make the most of their stay in the city.Stay connected to friends, colleagues and the wider world through the business center and WiFi access. After a busy day in Cologne you can find an escape in the fully equipped fitness center. ... more   less 
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Also Known As:
Hilton Cologne Hotel Cologne
Hilton International Cologne
Cologne Hilton International

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