We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Super location, friendly staff” 5 of 5 bubbles
Review of Hilton Cologne

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Hilton Cologne
Ranked #28 of 262 Hotels in Cologne
Wiltshire, UK
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Super location, friendly staff”
5 of 5 bubbles Reviewed July 27, 2013

We stayed here for a long weekend in connection with the German F1 and loved it. Staff were friendly from start to finish, beds comfortable and the breakfast is superb. The choice of food at breakfast is huge, from porridge and bread to freshly made pancakes and fruit and this is regardless of whether you get there when they first open for breakfast or 5 mins before it is closed. If ever visiting Koln again, I would be very happy to stay here again.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MarianneWiltshire_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton_Cologne, Manager at Hilton Cologne, responded to this review, July 31, 2013
Dear Marianne Wiltshire

First of all, we hope you going to visit Cologne again and we have the chance to welcome you back in our Hilton Cologne!
It really makes us proud that you had such a good time with us.
Our whole kitchen team is very happy about your praise regarding the Breakfast buffet.
Dear Mrs. Wiltshire, we hope you think about another stop in Cologne, we would be more than pleased to have you with us again.
Best regards from Cologne

Katharina Scherff
Guest Relation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,962 reviews from our community

Traveler rating
    712
    822
    285
    91
    52
See reviews for
252
653
182
621
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (208)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
michigan
Level Contributor
29 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed July 26, 2013

We stayed at this property one night passing through the beautiful city of Cologne. Location is excellent as it is only a five minute walk from the main train station and the Dom. It was very easy to find. Staff upon check-in however was rather unfriendly. We are Gold HH members and were not even acknowledged upon check-in even though I presented my Gold card to her. She did not indicate whether we were receiving any HH benefits for our stay. Our room was OK, nothing special and pretty small for an upgrade as I learned later. It had no view, but normal amenities. After checking at the desk before retiring for the night I asked another staff member if breakfast was included since they have no executive lounge. She responded with absolutely; you should have been informed upon check-in and did apologize for her colleague who seemed to be clueless. We had a drink in the lobby bar. Drinks are very expensive ( 24 Euros for two Bacardi/Colas) The bartender was less than friendly, but perhaps he was busy and did not wish to make conversation. The breakfast was excellent in the restaurant the following morning. Many dishes to choose from and wait staff were quite friendly here. This is OK for a one night stay, but if returning for any length of time I will look elsewhere. Be sure to ask for your honors benefits or you will go unnoticed!

  • Stayed July 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank chapmack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Netherlands
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed July 25, 2013

We stayed here on last New Year's eve. We were quite disappointed about the quality of the room. It was old, noisy and way too expensive for the poor quality of this room. I expected more from Hilton!

  • Stayed January 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank PieterNetherlands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed July 24, 2013

We came to cologne in February 2013 , Cologne is a fantastic city, Good food, shopping, sights too see. Location is great and so close to the Cathedral which is something you must go and see.

We arrived quite late at night check in staff didn't really look like they wanted to help but this didn't spoil our stay.

We stayed here for a long weekend in a fantastic suite. Upstairs and down with a large seated area , Dinning table, drinks area and a fantastic bedroom and bathroom.

The bedroom had a very comfortable bed and a small seated area with TV. The bathroom has a lot of free amenities and a Jacuzzi bath with colour chancing lights a nice extra little touch.

We ordered breakfast to our room on our stay which was very nice and very BIG portions.

Mini bar down stairs and up + coffee machine.

Also the ICE BAR which is attached to the hotel is something to go to on your stay. Nice ice topped bar which your can smoke in and a very large Varity of vodkas to try and ice glass shots which is smoothing we tried also. Good place to start or end your evening.

We would definitely stay here again and looking to book back up soon. Pay that little extra and get a suite as you will not be disappointed I have stayed at a lot of hotels in Europe and the USA and this room has to be the best so far.

Room Tip: The suites are the best. Pay that little extra and enjoy your stay more.
See more room tips
  • Stayed February 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Adam J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton_Cologne, Manager at Hilton Cologne, responded to this review, July 31, 2013
Dear Adam J,
Thank you very much for staying in the Hilton Cologne.
It is great to read that you had such a pleasant stay with us and enjoyed your time in Cologne.
That you felt so comfortable in our Duplex Suite makes us happy.
We would be pleased to welcome you back in our house, hopefully soon.
Kind regards from Cologne,

Katharina Scherff
Guest Relation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
36 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed July 23, 2013

We stayed at this hotel for 2 nights in June. The location is great, close to station, short walk to shopping area and river. Rooms were large and clean. Only complaint would be that they charge 20 euros for wifi in room for 24 hours which seemed a rip off judging by the number of rooms multiplied by 20 euros. In saying that you did have free access in the foyer of the hotel and bar area. In this day and age free wifi everywhere seems to be a given so not having this in a multinational hotel chain seemed ridiculous.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Warren-Lyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shropshire, United Kingdom
Level Contributor
65 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 bubbles Reviewed July 23, 2013

It's quite awe inspiring to step out of the main station and look up at one of Europe's most famous cathedral landmarks.

The hotel is literally a five minute walk away and the river Rhine is around the corner pretty much.

My son and I were travelling on to Dortmund the next day so the hotel could not have been in a better position. Everything about it had some class and on Sunday morning we awoke to the cathedral bells. (With the window closed you could probably sleep through them if you are a Philistine visitor!)

  • Stayed June 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Luxor_Wright
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton_Cologne, Manager at Hilton Cologne, responded to this review, July 31, 2013
Dear Luxor-Wright,
Thank you very much for your staying with us and your nice comment.
We are delighted that our hotel was the right spot in Cologne for you and your Son.
Our Hilton Cologne Team would be more than happy to welcome you back soon.
Best regards,
Katharina Scherff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hoboken, New Jersey
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed July 22, 2013

I stayed at this hotel for about a week in June. The location is extremely convenient due to its closeness to the main train station. It is also just steps to the Dom, which is really amazing to look during different times of a day. Cologne's downtown area is quite small. You can easily cover it within one day to hit the major spots. The bed of this hotel is very comfortable and I did not note any noise during night. Hotel staff was all very friendly and helpful. Breakfast options are sufficient and quality is great. I will definitely choose this hotel again if I come back to Cologne.

  • Stayed June 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mangotreebaby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Cologne hotels
Altstadt-Nord
Cologne Marriott Hotel
Cologne Marriott Hotel
#10 of 262 in Cologne
4.5 of 5 bubbles 1,555 reviews
Altstadt-Nord
Hotel Mondial am Dom Cologne MGallery by Sofitel
Altstadt-Nord
Excelsior Hotel Ernst
Excelsior Hotel Ernst
#2 of 262 in Cologne
4.5 of 5 bubbles 1,148 reviews
Show Prices
Show Prices
Show Prices
Hyatt Regency Cologne
#3 of 262 in Cologne
4.5 of 5 bubbles 2,180 reviews
Altstadt-Nord
Pullman Cologne
Pullman Cologne
#6 of 262 in Cologne
4.5 of 5 bubbles 1,683 reviews
Ibis Koeln Am Dom
#32 of 262 in Cologne
4.0 of 5 bubbles 820 reviews
Show Prices
Show Prices
Show Prices

Been to Hilton Cologne? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Cologne

Property: Hilton Cologne
Address: Marzellenstr. 13-17, 50668 Cologne, North Rhine-Westphalia, Germany
Phone Number:
Location: Germany > North Rhine-Westphalia > Cologne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#8 Spa Hotel in Cologne
#13 Family Hotel in Cologne
#19 Romantic Hotel in Cologne
#21 Business Hotel in Cologne
#22 Luxury Hotel in Cologne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Cologne 4*
Number of rooms: 296
Official Description (provided by the hotel):
Situated in the heart of downtown Cologne, the Hilton Cologne hotel is ideally located for the Cologne business district and for some of the city’s most popular tourist attractions. Boasting contemporary style in a istoric setting this Old Town hotel allows guests to make the most of their stay in the city.Stay connected to friends, colleagues and the wider world through the business center and WiFi access. After a busy day in Cologne you can find an escape in the fully equipped fitness center. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton EMEA, Travelocity, Priceline and Agoda so you can book your Hilton Cologne reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Cologne Hotel Cologne
Hilton International Cologne
Cologne Hilton International

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing