have stayed at this Hotel many times, but the service has slipped. Front office staff were terrific as we're the breakfast crew.
It was the turn down service that disappointed. First 2 nights we received a donut and jelly beans. The last 3 nights nothing!
Seems like a small thing but the standard had been set and also the expectation.
It is expensive to stay there so these little things keep you coming back. We will look at an alternative for our trip next year
Location to the station is awesome
- Official Description (provided by the hotel):
- Situated in the heart of downtown Cologne, the Hilton Cologne hotel is ideally located for the Cologne business district and for some of the city’s most popular tourist attractions. Boasting contemporary style in a istoric setting this Old Town hotel allows guests to make the most of their stay in the city.Stay connected to friends, colleagues and the wider world through the business center and WiFi access. After a busy day in Cologne you can find an escape in the fully equipped fitness center. ... more less
- Reservation Options:
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- Also Known As:
- Hilton Cologne Hotel Cologne
- Hilton International Cologne
- Cologne Hilton International