We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Clean,modern,terrific!”
Review of Pullman Cologne

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Pullman Cologne
Ranked #5 of 261 Hotels in Cologne
Certificate of Excellence
new york city
Level 6 Contributor
90 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Clean,modern,terrific!”
Reviewed April 28, 2014

Nothing short of a perfect stay in a new city!
-asked for a room with a view of the cathedral, got it,
-free internet (no problems- and we were there for 4 days)
-blissful beds, feather light cocoon bedding(warm and enveloping) and relaxing sleep, got it,
-George M. restaurant on 12th floor, very good food- fully booked, ate at the bar table- fun space with a cathedral view,
-multiple head shower- offering soft water spray or strong water option, which we prefer- and do not find too often in European hotels,
-wonderful "self help" breakfast with assortment of cuisine- from fish, to chef made eggs, to a wonderful assortment of fine German breads... to home made honey( collected from their rooftop, complete with honeycomb), cappuccino,

A very smart, centrally located property- which is within walking distance to the old city and city center

Room Tip: Back side of hotel (even numbers) have the rooms with cathedral view. the higher, the better!
See more room tips
  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lovetravelling0820
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeroen M, Manager at Pullman Cologne, responded to this review, July 3, 2014
Dear lovetravelling0820,

it seems to me, that we have a new regular guest...

Indeed we have our own honey - come and try our new honey harvested 2 weeks ago.

With kindest regards,


Jeroen Mollé
Director of Operations

Pullman Cologne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,761 reviews from our community

Traveler rating
    840
    704
    160
    44
    13
See reviews for
123
762
137
484
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (170)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
New York City, New York
Level 6 Contributor
115 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed April 24, 2014

When you are traveling for business, internet is vital. This hotel had the worst internet I have experienced in a long time. I complained, but nothing changed. I hate it when a hotel blames the company that provides the internet - nope, it is YOUR fault. Fix it.

They allow smoking in the bar, which is DISGUSTING. Really? Smoking? Bar and sometimes the lobby stinks.

On the plus side. nice, if small, rooms. Air conditioning works okay for a European hotel. Breakfast is very good with a wide range.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DAVID C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeroen M, Manager at Pullman Cologne, responded to this review, July 10, 2014
Dear DAVID C,

many thanks for your comments.

Indeed we can not blame the provider for the internet. As I can not exactly find out what the issue was for the negative internet experience, I just want to clarify that we offer two options for our guests. The first basic version is sufficient for an regular internet user and is free of charge for our guests. If you are expecting a higher volume we are offering a package with a higher download rate and more volume is also available. This option will be charged at the reception or can be booked with several overnight packages.

Since 2013 we are a non smoking hotel, so smoking is not allowed in the bar or lobby - also by law. We will look into that issue which you mentioned.

With kindest regards,


Jeroen Mollé
Director of Operations

Pullman Cologne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reading
Level 6 Contributor
315 reviews
173 hotel reviews
common_n_hotel_reviews_1bd8 196 helpful votes
Reviewed April 21, 2014

We had a very good 2 night stay at this hotel. We arrived at Koln/Bonn airport and caught the train which was Eur 2.60 and only takes about 10 minutes or so. We got a Taxi from the station to the hotel which was about Eur 7, but it's only a 15 minute walk.
We were in 631 on the sixth floor and to the front of the building. The room was very stylish and clean, The king size bed was comfy and lots of pillows. There was tea and coffee making facilities, the usual mini bar, safe, TV etc. Robes and slippers. The bathroom was fairly small, no bath but a good shower and Roger & Gallet toiletries.
We did find the room a little warm and we couldn't get the air con to work. Other than that no complaints.
The breakfast was excellent.Very good service and a really great choice of hot and cold buffets. They would also cook you eggs to order.
The location of the hotel wasn't bad. About 5 minutes from the start of the shopping area and 15 minutes to the Station and Cathedral area.
Would highly recommend.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank larnerdarren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeroen M, Manager at Pullman Cologne, responded to this review, July 10, 2014
Dear larnerdarren,

many thanks for your feedback!

With kind regards,


Jeroen Mollé
Director of Operations

Pullman Cologne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Haifa, Israel
Level 3 Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 19, 2014

Nice hotel. A nice room with an electric kettle and coffee.
Nice modern rooms.We had a great view from our room and enjoyed a good breakfast.The location was a walking distance from the center and old city which was nice.

Room Tip: we stayed on the 8th floor and had a beatiful view
See more room tips
  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ayellet Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeroen M, Manager at Pullman Cologne, responded to this review, July 10, 2014
Dear Ayellet Y,

many thanks for your nice feedback.

We are looking forward to your next visit, in hopefully, not too distant future.

Kind regards,


Jeroen Mollé
Director of Operations

Pullman Cologne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 4 Contributor
42 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed April 8, 2014

Went here on new years eve with some friends..
Good hotel, fairly close to the city centre, Dom and Schildergasse (shopping st.)
Rooms are clean and the staff is friendly, but rather slow check in.

Nearest Metro: Friesenplatz 5min

  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stukken J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeroen M, Manager at Pullman Cologne, responded to this review, July 13, 2014
Dear Stukken J,

many thanks for your comments!

We will check with our reception team what happened upon check in, as it should go quick and smoothly.

With kind regards,


Jeroen Mollé
Director of Operations

Pullman Cologne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol
Level 6 Contributor
111 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed April 7, 2014 via mobile

Stayed here for a few days loved it. Great breakfast, rooms good quality. The bar on the 12th floor is stylish and has agreat view of Cologne. Location good with some nice local bars. Theres a fab spa area which is big...be prepared that there is a lot of flesh on display!

Stayed April 2014, traveled with friends
Helpful?
1 Thank bristolkevin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeroen M, Manager at Pullman Cologne, responded to this review, July 13, 2014
Dear bristolkevin,

thank you for your kind feedback.

We do hope you enjoyed the view on the cathedral from the george M. on our 12th floor. Indeed our SPA is open and has a lot of daylight, but there are shades all around - so privacy should be guaranteed.

Looking forward for your next stay here with us.

Kind regards,


Jeroen Mollé
Director of Operations

Pullman Cologne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Cologne hotels
Hyatt Regency Cologne
#3 of 261 in Cologne
2,354 reviews
Altstadt-Nord
Excelsior Hotel Ernst
Excelsior Hotel Ernst
#2 of 261 in Cologne
1,195 reviews
Altstadt-Nord
Cologne Marriott Hotel
Cologne Marriott Hotel
#8 of 261 in Cologne
1,642 reviews
Show Prices
Show Prices
Show Prices
Hilton Cologne
#23 of 261 in Cologne
2,063 reviews
Savoy Hotel
#22 of 261 in Cologne
428 reviews
Altstadt-Süd
NH Koln Altstadt
NH Koln Altstadt
#16 of 261 in Cologne
1,326 reviews
Show Prices
Show Prices
Show Prices

Been to Pullman Cologne? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Pullman Cologne

Property: Pullman Cologne
Address: Helenenstrasse 14, 50667 Cologne, North Rhine-Westphalia, Germany (Formerly Sofitel Kongress Hotel Köln)
Phone Number:
Location: Germany > North Rhine-Westphalia > Cologne > Altstadt-Nord
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Wheelchair access
Hotel Style:
#3 Spa Hotel in Cologne
#4 Luxury Hotel in Cologne
#4 Business Hotel in Cologne
#5 Family Hotel in Cologne
#5 Romantic Hotel in Cologne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Pullman Cologne 4.5*
Number of rooms: 275
Official Description (provided by the hotel):
The striking Pullman Cologne welcomes you to the center of this exhibition and media town, with its distinctive flair for artistic culture and Rheinischer joie de vivre. Enjoy the benefits of our exclusive location right in the heart of Cologne yet surrounded by calm, with stylish architecture, superb comfort and a distinguished ambience. The hotel offers the perfect setting for business meetings or gala dinners. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Cheap Tickets, ACCOR, Hotels.com, Priceline, Agoda, TripOnline SA, Travelocity, Hotwire, Cancelon, getaroom.com and HotelQuickly so you can book your Pullman Cologne reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Pullman Cologne Hotel Cologne
Accor Cologne

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing