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“Never come to this hotel”

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Classic Hotel Harmonie
Ranked #142 of 263 Hotels in Cologne
Reviewed March 10, 2014

I have just arrived to the hotel. I prepaid the room two months ago. Now they tell me that there is not a room available because they overbooked it. I am calling the police. When I ask for the claiming book they say they do not have...

Please never again. Do not allow people like this to run a hotel

Stayed: March 2014, traveled on business
5  Thank Ignacio P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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58 - 64 of 292 reviews

Reviewed February 4, 2014

The hotel is a good 3* hotel, fairly cheap compared to other 3* hotels located near the cathedral

The +
- The hotel is fairly well located (about 5 min walk from main train station and cathedral)
- very clean
- it seems to have been refurbished recently so everything looks fairly new

The -
- sound isolation is not great as you can hear people talking in the corridor
- I found the room a bit small. I might be used to 4* hotels ...
- I did not like the shower door as it let water splash out while i was taking my shower
- I usually got to breakfast at 10.30 - 10.45 (breakfast closing at 11 am on WE) and no croissant or eggs were available anymore. Of course there were still plenty of choice available.
- no bulleye on the door so you cannot see who is outside.

So, if you are not picky in terms of services, the hotel is very good and very clean.
If you are picky about room size, amount of breakfast, you might want to try another one.

  • Stayed: January 2014, traveled as a couple
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Thank iclss40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 3, 2014

A warm and friendly welcome awaited us, very comfortable and nothing was too much trouble for the polite and knowledgeable staff. They guided us to the best night market and made us feel totally at home. A few minutes walk from the enchanting Dom (cathedral) - perfect location, lovely breakfast (as you would expect in Germany) - This one has our seal of approval

  • Stayed: December 2013, traveled as a couple
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1  Thank Simon D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 27, 2013

Wonderful hotel, nice and quest location about 5 minutes walk from the train station. Very comfortable beds. Incredible breakfast. Friendly and helpful staff. It's possible to check-in early. I would highly recommend this hotel to my friends and will stay there again next time I am in Koln.

  • Stayed: December 2013, traveled solo
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Thank Serval47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 14, 2013 via mobile

Booked a single standard room here for 7 nights for a trade show. Cost us more than 250 Eur during the show.
The room is incredibly small (the size of my bathroom in other hotels I've stayed) but very clean. They do not top up toiletries so it's a little annoying.
My room faces the St Ursula church which is also where the street is so I can hear every car that goes by and the street chatter. Also during the weekend, church bells go off for almost an entire hour at 7-8am.
Simple but nice breakfast. Friendly and warm service staff in the restaurant.
Wish I can say the same for the front desk. Sent my pants out for dry cleaning and didn't get them back till 4 days later. There was no sense of urgency despite my daily checking-in with them. Was not at all apologetic as well.
Wifi is free - log-ins are on a per day per device basis. Seems to log off automatically after a few hours so quite a nuisance.

Stayed: October 2013
Thank zephyrous
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 13, 2013

We were arriving late on the train from Brussels but the hotel is really just round the corner from the station. We checked in with no problems and found the staff very helpful.
There was no tea tray in the room and when we asked we were provided with a kettle which we had to pay a deposit for. We got milk and cups from the breakfast room. Seems to be a German thing as other hotels on our trip didn't do kettles either

  • Stayed: October 2013, traveled as a couple
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Thank NickRH14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 11, 2013

Really well priced hotel, was suitable for the purpose and would visit again on a personal trip to the city. If you're on a budget this is a great hotel to visit. Close to station and local restaurants and bars.

Stayed: September 2013, traveled on business
Thank tschiefner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Classic Hotel Harmonie

Address: Ursulaplatz 13-19, 50668 Cologne, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Cologne > Altstadt-Nord
Amenities:
Bar / Lounge Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access Airport Transportation
Hotel Style:
Ranked #142 of 263 Hotels in Cologne
Price Range: $69 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Classic Hotel Harmonie 3.5*
Number of rooms: 72
Official Description (provided by the hotel):
Welcome to the Classic Hotel Harmonie, Cologne Cologne lives. Cologne pulsates. Cologne is history, present and future. Can you imagine something better than to delve into this magnificent city, to see, to feel, to enjoy it? At Classic Hotel Harmonie you can do exactly that - and much more. Within the walls of a former monastery you will spend unforgettable days, feel the spirit of this city and let your spirits flow. Located in a peaceful side street in the heart of the city, the hotel is a haven of rest and relaxation. With our excellent service full of passion and the outstanding atmosphere of this unique setting you will feel absolutely comfortable, we guarantee. Enjoy the harmony. At Classic Hotel Harmonie. The Convent Today The former Ursuline convent opposite the Romanesque Ursulakirche today gleams in new splendor: With its black slate gables and the bright facade, the Classic Hotel Harmonie is a real gem among historic buildings. And there is a reason for carrying “harmony” in its name. The ancient walls block from the hustle and bustle of city life and let you immerse in a world of peace and tranquility. So everything is in line in our hotel - location, service, design as well as ambiance. Through our stylish lobby you will reach our exquisite restaurant and bar as well as our beautiful rooms. Our Mediterranean garden invites the guests to stay and relax and our spacious roof-deck offers a stunning view over the town with the Cologne Cathedral and the Ursula's Church. Of course you can also use high-speed Wi-Fi and the specially arranged meeting room. In the Heart of the City Cologne has so many attractions to offer: from ancient monuments such as the Cologne Cathedral, the Old Town with its cute little shopping streets and interesting museums to the hot spots of nightlife and the stunning panorama of the Rhine. And best of all - these attractions are within walking distance from our Classic Hotel Harmonie. You can even reach the famous Cologne Trade Fair in about 20 minutes by foot and by the way enjoy the fabulous view over the Rhine. The main railway station is only a stone's throw away from the hotel, so that the ride to and from the Cologne-Bonn airport by public transport takes only a little more than a quarter of an hour. By car, the distance of 18 kilometers neither is a problem because the nearby motorway offers quick and easy access for our motorized guests. ... more   less 
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Also Known As:
Classic Hotel Cologne
Cologne Classic Hotel

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