I was in Cologne on a business trip and we had a function in the hotel mid-week. While the staff were great and the organization of the function from the hotel side could not be faulted, the internet service offered at this hotel is shocking. Either you use their "free" LAN, hard-wired service in your room which is just God-awful and slow, or you have to use the wifi service which is offered by Deutsche Telekom and is a rip-off at 19,95 Euros for 10 hours. Alos, the wifi is incredibly poor in terms of speeds.
The room I stayed in on the 10th floor was lovely, the bathroom, too - complete with products from the White Company, and my room had a free Tassimo coffee machine as well as a free mini-bar. So with regards to the room and indeed the sumptuous breakfast, I cannot complain. However, as I was here on business and needed to get online to work, I found this hotel frustrating.
When I complained about the internet service, I was simply told that the hotel had signed a contract with a local provider and could not get out of it. So, it would appear that they are beholden to the slow speeds offered by the third-party. Also, the wifi offered by DT is something that is out of the hotel's control
If you are in Cologne for fun or as a tourist, by all means stay at this hotel. But if you are here on business and need to get online, I would seriously think again.
- Official Description (provided by the hotel):
- The 4 star Ameron Hotel Regent is located right next to Cologne's Stadtwald (city forest), the 'green belt' of the popular cathedral city. Awaiting you here is sufficient space for your meetings of all sizes, as well as highly modern comfort for a relaxing business stay. ... more less
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- Also Known As:
- Best Western Premier Hotel
- Best Western Cologne
- Regent Cologne
- Cologne Best Western
- Cologne Regent