Initially we were given a smoking room despite our booking a non smoking room, we asked to switch rooms, at first the receptionist said the hotel was full, but when pressed "found one".
Note, If you use this hotel and need to park your car, do not leave overnight Saturday it in the Car Park at Enggasse / Tunisstraße, Cologne. This is closed on a Sunday, the only way to get car out is to pay a Euro 50 call out fee!!!!
We asked the hotel to help us call the owner but they said it was not possible, they already had another couple in same position and could not help. So we went to the police station (very helpful) which is near the car park, they called the owner who came in 1 hour to unlock the car park.
Park instead in the Dom Cathedral underground car park - Dom-ph, Kurt Hackenberg Platz 2, 50667 Cologne.
Despite this, the Hotel is a perfect position for the Cathedral and Christmas markets, which means it is always full, they could be more helpful. However we would not stay again due to the staff attitude.
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- Also Known As:
- Central Hotel Cologne