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“Great facilities - but why charge 12 Euro for Wi-Fi?”

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Lindner Hotel City Plaza
Ranked #28 of 260 Hotels in Cologne
Certificate of Excellence
København
Level 5 Contributor
65 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Great facilities - but why charge 12 Euro for Wi-Fi?”
Reviewed April 26, 2013

The standard of the room was fine and the front desk very helpful and smiling. The pool in the basement looked really fine and the fitness equipment is in a good condition.

I am really wondering why WiFi seems to be considered a luxury service in some hotels and free of charge standard in others. To my opinion internet connection is established in all cities and the cost for driving that is absolutely a minimum. So, why not include that in the room instead of annoying the guests with this extra relatively high amount of money for a commodity service that now a days is expected to be free...?

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Esben_DK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lindner City P, Leiter Gästebetreuung at Lindner Hotel City Plaza, responded to this review, May 21, 2013
Dear Esben,
Thanks a lot for your stay with us and for your very honest feedback. We are happy to learn of your positive rating and did forward your kind comments within our team, especially to our front desk ladies. We also noticed your hint concerning the Wlan costs and do understand your request to get this service generally free of charge. Actually we cannot offer this service complimentary to all guests or room types but in our First Class room category WLan is already included, as well as the use of the First Class Lounge or parking (special events excepted). Next time please ask about this room category. Thanks again and best regards, Liane Ruebenach, Guest Relations Manager.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (43)
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English first
Level 2 Contributor
5 reviews
4 hotel reviews
Reviewed April 21, 2013

My girlfriend and I stated here for five nights just aster Easter. Staff were friendly, helpful and went out of their way to be of assistance.

The rooms provided excellent value for money and the bed was the most comfortable we've ever slept in.

Hotel is well located and despite being beside the main road the rooms are well soundproofed.

Would gladly recommend this hotel to anyone.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DTP77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lindner City P, Leiter Gästebetreuung at Lindner Hotel City Plaza, responded to this review, May 21, 2013
Dear Sir,
Thank you so much for staying with us just a few weeks ago. We are very happy to learn that you had a great time in Cologne and that you and your girlfriend enjoyed both the hotel and the city. Thanks a lot for taking the time to post your positive impression. We look forward to your return and remain with our best regards, Liane Ruebenach, Guest Relations Manager.
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London, United Kingdom
Level 4 Contributor
29 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed April 16, 2013

Great value hotel not just because of the price but because the standard is very good in all areas. The rooms are a good standard, the public areas are well maintained, convenient for all transport, good breakfasts. You could pay a lot more for this standard.

Room Tip: Don`t get a room at the right hand end of the hotel as you look at the front. When the recycling bin...
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  • Stayed April 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank James D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lindner City P, Leiter Gästebetreuung at Lindner Hotel City Plaza, responded to this review, April 18, 2013
Dear James,
Thank you very much for your stay at the Lindner Hotel City Plaza Cologne. We got excited about your very positive comment and already communicated it to the whole team. Thanks a lot for taking the time to write it down. In case of a further journey to Cologne we look forward to welcoming you again. Best regards. Liane Ruebenach, Guest Relations Manager.
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New York, NY
Level 6 Contributor
49 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed March 24, 2013

The hotel is about a block away from the Friesenplatz metro stop. There's a Starbucks (free wireless, since the hotel charges a lot) a block away, there's the Paffgen Brauhaus right behind it, and there are a lot of food choices within a 5 minute walk. The staff was very helpful. There's a gym and the rooms were standard western hotel sizes and clean.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank groovyb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bad Buchau
Level 4 Contributor
34 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed March 11, 2013

We had 2 nights during the Karneval in the hotel. It was also the place where one of the "Kölner Karneval Garde " had there celebration headquarter. But, the hotel managed it very well. Friendly check in, very nice rooms, including the room service. Well, the bath room needs a renovation but it was clean. It was great to have a selection of pillows in the bed. Very comfortable. Breakfast also was a very good buffet, fresh, tasty and the service ask for fresh made stuff from the kitchen.

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Manfred_M_60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canton of Aargau, Switzerland
Level 6 Contributor
197 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 165 helpful votes
Reviewed February 27, 2013

Stayed here for 3 nights while on business and pleasure trip, the hotel is well located in a good location 3 minutes walk from the metro station frisenplatz , the lobby is nice, the check in even though there is no one was very slow, dint bother me but was really strange.

rooms are nice in size but a bit worn down i thought. service isint the most pleasant for the price you pay, and the breakfast at Euros 24.50 p/Person is too expensive i thought there are many coffee shops close by and fantastic breakfast served there . internet is not free so lots of extras to pay hence do compare other hotels when booking as i am sure that you can get a better deal.

if i will stay here again, maybe : only if i get a good price as breakfast and internet are the costs to be added

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Traveller4146
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Lindner Hotel City Plaza

Property: Lindner Hotel City Plaza
Address: Magnusstrasse 20, 50672 Cologne, North Rhine-Westphalia, Germany
Phone Number:
Location: Germany > North Rhine-Westphalia > Cologne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#8 Spa Hotel in Cologne
#23 Luxury Hotel in Cologne
#28 Business Hotel in Cologne
#29 Romantic Hotel in Cologne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Lindner Hotel City Plaza 4*
Number of rooms: 237
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Also Known As:
Renaissance Cologne
Cologne Renaissance

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