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“Large room but no climate control”

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TRYP by Wyndham Koeln City Centre
Ranked #47 of 262 Hotels in Cologne
San Diego, California
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Large room but no climate control”
2 of 5 bubbles Reviewed July 7, 2012

Very well located but the rooms lacked airconditioning and even though the temperature was in the low 70's the room was VERY hot and stuffy.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Zosimus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at TRYP by Wyndham Koeln City Centre, responded to this review, July 11, 2012
Dear Zosimus, thank you for choosing the Grand City Hotel Köln Zentrum for your recent stay and thank you also for your very valuable feedback. We look forward to welcoming you back again in the future! Kind regards, Your Guest Service Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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495 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (29)
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Farnborough, United Kingdom
Level Contributor
102 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 bubbles Reviewed July 5, 2012

Stayed here for one night only early June 2012 as part of an escorted railway tour. Slightly apprehensive due to previous negative comments, but needn't have worried. A stone's throw from the main station (well, we were on a railway holiday!) and the cathedral on the opposite side of the tracks. The hotel was clean, our room was just fine, ideal for one night's stay. I could be picky about the lack of English-language channels on TV, or the tiny wardrobe, or the one small lift, but for one night? The hairdryer in the bathroom was faulty and the staff were very obliging when we asked for a spare one. Excellent breakfast buffet including hot options. Not sure that buffet works equally well for an evening meal but there was a good choice even if the pork we had that night was a little dry. Staff were good, taking great care to ensure that my wife had the gluten-free meal she required. Only minor criticism was late-night street noise through open windows due to lack of air conditioning. I wouldn't stay here for a longer holiday but for a short city break, especially if you're travelling by train, it's absolutely fine.

  • Stayed June 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank John K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at TRYP by Wyndham Koeln City Centre, responded to this review, July 11, 2012
Dear OxonjohnK, thank you for your very valuable feedback. We are happy that you have enjoyed your stay with us and we hope to see you again soon. Kind regards, Your Guest Service Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Derby, United Kingdom
Level Contributor
85 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed May 12, 2012

this is a lovely hotel though we went to the other grand city hotel first..seems rather strange to have 2 hotels with the same name so close to each other and the station.
we had a big room which was very quiet even though we were close to the railway station.
A good thing, there was a safe in the room which is a thing that is usually missing in English hotels.
Breakfast was included in our room rate and was an excellent spread with lots of choice.

  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank carole034
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
igottschlich, Manager at TRYP by Wyndham Koeln City Centre, responded to this review, May 15, 2012
Dear carole034,

Thank you for this wonderful feedback. We are delighted that you enjoyed your time here and all on the team say a very heartfelt thank you!
We look forward to hopefully welcoming you back to the Grand City Hotel Köln Zentrum soon,

Kind regards,
Your Guest Service Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
43 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 bubbles Reviewed May 9, 2012

I recently went to Germany for a fortnight and this was (quite unexpectedly) my favourite hotel of five places we stayed.

The breakfast was really outstanding (a massive array of hot foods, fruits, cake, juices, pancakes, salad and cold cuts); there was free wifi, the reception staff were lovely; and the rooms were large, light, clean, airy and comfy. Nice beds with high quality duvets, too.

If you were trying to find faults, you could pick on the decor (the lights in the dining room are some amazing 60s nightmare that resemble a illuminated octopus hanging from the ceiling). However, the hotel is incredibly clean, comfy and excellent value for money and I'd return in a moment.

(Just one note: it's close to the the main train station, but it's very easy to mix it up with the nearby Best Western, which is confusingly also called 'Grand City Hotel', too.)

  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank edd54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
igottschlich, Manager at TRYP by Wyndham Koeln City Centre, responded to this review, May 15, 2012
Dear edd54,

Thank you for choosing the Grand City Hotel Köln Zetrum for your recent stay and thank you also for your very valuable feedback. All on the team are delighted that you enjoyed your time whilst staying with us.

Your positive feedback is most welcome and we are delighted that you would recommend us to anybody. We look forward to welcoming you back again in the future!

Sincere regards,
Your Guest Service Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brighton & Hove
Level Contributor
58 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 bubbles Reviewed March 20, 2012

The hotel overall was generally good, ideally situated for easy access to the trains and the DOM cathedral. The room was of a good size with all the equipment you could desire for a short stay, we found the beds uncomfortable and the pillows also. In our room 214 the toilet has a bad stain which really needs replacing. The breakfast was very good with a good selection of fruit, salad bits, bread rolls etc, some hot food of bacon, scrambled egg beans etc. and the usual fruit juices, teas & coffee all accompanied by friendly staff. So a good hotel, ideally situated and more than adequate for all your needs plus free WI-FI.

  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Snarlup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
igottschlich, Manager at TRYP by Wyndham Koeln City Centre, responded to this review, March 30, 2012
Dear Snarlup,

Thank you for choosing the Grand City Hotel Köln Zentrum for your recent stay and thank you also for your very valuable feedback. All on the team are delighted that you enjoyed your time whilst staying with us. Our in-house technician has been informed about the toilet, it will be replaced immediately. With you next reservation please let us know you pillow preference as we do have several different pillows in our hotel to choose from. We all look forward to hopefully welcoming you back at some stage in the future.

Kind regards,

Your Guest Service Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
England
Level Contributor
110 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 bubbles Reviewed February 29, 2012

Couple of minutes walk from the station and 1 minute walk to the U-Bahn.. there is also another hotel next to the station with the same name but a Great Western.. very easy to go to the wrong one!! The hotel is quite small but the staff are very friendly and helpful. Tourist info and maps of the city are in reception.I asked to change rooms as the 1st one was at the front and quite noisy from traffic, passers by and some station noise. It was no problem for them and the room I stayed in was quiet, comfortable and had a nice tea/coffee/chocolate tray. They only serve breakfast in the restaurant which is very good. Large selection of freshly prepared hot and cold food plus cereals, fruits, pastries, yoghurt and breads. Wide choice of teas plus coffee.
Ideal location to visit the Cathedral and shops. Few minutes walk to the river which has boat trips approx easter to autumn.. The U-Bahn is very efficient and would be worth buying a day ticket if making more than a couple of journeys. Huge choice of bars and restaurants very close by or for a quick bite there is a good choice in the station.
Free Wi-Fi that works in bedrooms as well as reception, access codes from reception.
Will stay here again if visiting Cologne again.

Room Tip: Ask for a room at the back... quiter
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  • Stayed February 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank panda60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorset, United Kingdom
Level Contributor
79 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 bubbles Reviewed January 27, 2012

I chose the hotel for its proximity to the Hauptbahnhof as it's less than a minute away. It is therefore also very close to the Dom and one of the main shopping streets - Hohe Strasse so its location can not be faulted.

The staff are very friendly and knowledgable, apart from perhaps an uber efficient individual at breakfast who felt that getting a signature for the cost was more important than my early morning contentment (I don't do mornings well).
There are two very small, cosy lifts which are great for accustoming you to the size of the bedrooms and bathrooms. Most rooms are compact. No - make that very compact. The bathrooms are even more so. I joked that you would need to leave either your toothbrush or toothpaste outside the bathroom as there was no room for both.

The glazing is very good so there should be no concerns about train or traffic noise. However it was impossible to turn down the heating as the thermostat didn't seem to have any effect at all with the result that it was like a sauna in the room. The efficiency of the double glazing was therefore very noticeable as with the window open I could not sleep due to the noise. Catch 22. Maybe there was a problem with heating/water during the period of my stay as the coldest water was only just below scalding although I note from a fellow contributor that heating issue appears to be relatively long term.

Good points are that the beds are comfortable, the TV is HD flatscreen and the rooms are clean and well appointed. Those elements plus the great staff should have earned the hotel a better rating. I'll forgive the hot water but can't forgive the room temperature.

Room Tip: Try to blag a room at the front as from the fire regs plan on the back of the room door these appear...
See more room tips
  • Stayed January 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank David O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about TRYP by Wyndham Koeln City Centre

Property: TRYP by Wyndham Koeln City Centre
Address: Domstr. 10-16, 50668 Cologne, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Cologne
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
#34 Luxury Hotel in Cologne
Price Range (Based on Average Rates): $
Hotel Class:4 star — TRYP by Wyndham Koeln City Centre 4*
Number of rooms: 85
Official Description (provided by the hotel):
The TRYP by Wyndham Koeln City Centre is situated centrally, at the heart of Cologne city and only 100 metres from Cologne Central Station. Located in a quiet side street, our hotel provides you with a high level sleeping comfort, comfortable beds and peace. Cologne cathedral, numerous shops and many museums are easy to reach on foot from our hotel. Messe Koln trade fair centre is only 15 minutes walk away. And it is only a few metres to the beautiful banks of the Rhine with its promenades. 85 Friendly and spacious hotel rooms await you in the TRYP by Wyndham Koeln City Centre. The warm and friendly atmosphere in country style conveys cosiness and high living comfort. You can use WiFi internet access in all rooms, free of charge. Coffee-and tea making facilities and 2 bottles of mineralwater in the rooms are free of charge. Relax after an exciting Cologne day and recharge your batteries in our hotel's sauna and fitness area. Two flexible conference rooms with modern conference technology are available for business travellers and conference guests. There are sufficient parking spaces in our hotel's underground car park (fees apply). Enjoy a relaxed start to your Cologne day in our hotel's breakfast restaurant Pergola. Enjoy the beautiful atmosphere of our light and friendly breakfast room. The TRYP by Wyndham Koeln City Centre's balanced breakfast buffet awaits you with an extensive choice of food. The lobby bar of the TRYP by Wyndham Koeln City Centre is an attractive and cosmopolitan location to enjoy a relaxed end to the day. Soak up the wonderful atmosphere while enjoying pleasant conversation and a glass of Kolsch beer. ... more   less 
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Also Known As:
Euro Garden Mark Cologne
Hotel Euro Garden Mark

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