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“convenient”
Review of Wyndham Koeln

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Wyndham Koeln
Ranked #61 of 261 Hotels in Cologne
Brighton, England, United Kingdom
Level Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“convenient”
Reviewed February 5, 2014

We stayed overnight on our way from Salzburg to London by train. The hotel is next to the station and could be spotted from the platform so is brilliantly placed. We arrived very late, having pre-booked and had no problem as there was a 24 hour Reception desk. The Staff were very friendly and helpful and by joining the loyalty programme, we had a free wine or beer!
Our room was very small, but quiet despite its position. Although the room was clean with fluffy towels, the bathroom stank of cigarette smoke, which we reported. There was tea and coffee making but we did not discover this until about to leave as it was in a cupboard behind a curtain. There was free wifi which worked well. Although there was a bar and restaurant, we did not eat at the hotel. The breakfast was 19€ pp, which we though exorbitant, so we ate a very good continental breakfast nearby for a fraction of that cost. We would use this hotel again for its value and position, right in the centre.

Room Tip: The higher floors are quieter
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
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Helpful?
1 Thank Wendy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandra E, Manager at Wyndham Koeln, responded to this review, February 10, 2014
Dear Wendy S,

Thank you for this feedback. We regret very much that our rooms have not corresponded to your expectations. The more we are glad, that you have estimated service as well as the friendliness our teams so high. we look forward to hopefully welcoming you back at some stage in the future.
Kind regards
Your Guest Service Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (90)
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English first
Halifax, Canada
Level Contributor
67 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed January 15, 2014

Literally across the street from the train station, which unlike in most cities isn't a bad part of town. The hotel is a bit dated and basic, the rooms are simple and small compared to some, but it is convenient and priced right. Definitely good for a short stay.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
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Helpful?
Thank cokebaby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandra E, Manager at Wyndham Koeln, responded to this review, February 10, 2014
Dear cokebaby,

Thank you for choosing the WYNDHAM Köln for your recent stay and thank you also for your very valuable feedback. We hope to see you again on the next visit.
Kind regards
Your Guest Service Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockholm
Level Contributor
41 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed January 12, 2014

Our stay was just fabulous. For a very good price, we got a suite with kitchenette overlooking the Hauptbanhof and the Cathedral. The location was great, just in front of the main station, which made it easy for taking trains to travel away from Cologne. The room was spotless clean, and the staff was very helpful. There is free internet connection too. Next time I go to the city I will ask for the same room. Simply awesome.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fromstockholm1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandra E, Manager at Wyndham Koeln, responded to this review, January 14, 2014
Dear fromstockholm1,

Thank you most sincerely for you comments. To say that the Hotel is fabulous is compliment to all on the team We are most grateful. Your positive comments regarding the great location, the staff and your room are most welcome and we all look forward to hopefully welcoming you back at some stage in the future.
Kind regards
Your Guest Service Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brussels, Belgium
Level Contributor
82 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed January 9, 2014

My first stay with Best Western wasn't "the best", but this trip gave me absolutely different experience. The room was really big and spotless, hotel staff helpful and breakfast simply delicious. Hotel is located in the center of Cologne, so you basically can walk really everywhere you want. The view front he room was spectacular, and, at the end, it probably was my best hotel stay this year. Would definitely book same hotel for my next stay in Cologne and would recommend it to anyone who wants to visit Cologne.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TripMember091120165
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandra E, Manager at Wyndham Koeln, responded to this review, February 10, 2014
Dear ButNekkid,

Thank you for this wonderful feedback. We are delighted that you enjoyed your time here so much and all on the team say very heartfelt thank you! We look forward to hopefully welcoming you back soon.
Kind regards
Your Guest Service Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
63 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed January 8, 2014

This was a perfect hotel for the city centre in Cologne. Right next door to the main train station, the opera house and the beautiful cathedral. Our room was very small but perfectly formed and the bathroom was adequate, could have done with a proper shower head. All the mirrors were in the bathroom which meant drying the mirrors before using them! Apparently the breakfast was €19pp so we never tried it there were plenty of little cafés in the station. There were also plenty of good restaurants within easy walking distance.

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CambridgeHse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandra E, Manager at Wyndham Koeln, responded to this review, January 10, 2014
Dear CambridgeHse,

thank you very much for your recent stay and thank you for your comments. We are glad that you have enjoyed your stay with us and we hope to see you again on your next visit in Cologne.
Kind regards
Your Guest Service Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 5, 2014

We booked this hotel for its advertised proximity to the centre of Cologne, and in this respect it's ideal! We got a train from the airport and the station is just across the road from the hotel. The hotel itself is well appointed, clean and the room was a good size. We didn't eat in the hotel, but the bar area was nice, quiet and relaxing, and the Kolsch to standard! The rooms were advertised as soundproof, which between the rooms they possibly are, but the noise on the front of the hotel from the station and late night revellers was very disturbing unfortunately. When soundproofing is stated, I would expect that to include the windows, so be careful about requesting a room with a view of the cathedral - it has a big downside!

Room Tip: Rooms on the front for Cathedral views - but not for peace and quiet!
See more room tips
  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AB_RoadTrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandra E, Manager at Wyndham Koeln, responded to this review, January 14, 2014
Dear AndrewJen2008,

Thank you for choosing our Hotel for your recent stay and thank you also for your very valuable feedback. We are glad that you have enjoyed your stay with us. Your comments regarding the sound density, are already forwarded to the according department. We hope to see you again on your next visit.
Kind regards
Your Guest Service Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beringen, Belgium
Level Contributor
155 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed January 3, 2014

Located right across the Koln hbf, the hotel is within walkingdistance from most shopping streets. Previously it was called Best western so we were also a bit surprised to found out upon arrival (we booked 1.5 month ago and name changed 2d ago, nobody informed us). We arrived and there was a banner put above the hotelwall with Wyndham so be informed if you're about to arrive the coming days or weeks. So you know you are at the right place. Hotel had no parking, we have parked at the public parking next to the Marriott in the street closeby the hotel, 15€/day. Hotel has a good service, we had some issues but they were resolved without hesitation. Bathroom is really really really small, the most tiny I have ever seen, claustrophobic even. Room we had was outdated and beds not that comfortable. But as said service good and staff really kind. Suggestion for supergood steak is El Chango, 10 min to walk (check TripA review also). Suggestion for good fresh Italian food is Vapiano, trainride of 2 min and 1 stop at Koln messe (get out of trainstation, escalator upstairs and is located directly on the right).

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tinnie_N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandra E, Manager at Wyndham Koeln, responded to this review, January 14, 2014
Dear Tinnie_N ,

thank you for your feedback. We regret very much that our rooms have not corresponded to your expectations. The more we are glad that you have estimated service as well as the friendliness our teams so high. We look forward to hopefully welcoming you back at some stage in the future.
Kind regards
Your Guest Service Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wyndham Koeln

Property: Wyndham Koeln
Address: Breslauer Platz 2, 50668 Cologne, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Cologne > Altstadt-Nord
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites
Hotel Style:
#20 Family Hotel in Cologne
#39 Luxury Hotel in Cologne
Price Range (Based on Average Rates): $
Hotel Class:4 star — Wyndham Koeln 4*
Number of rooms: 131
Official Description (provided by the hotel):
All 131 rooms at our Cologne hotel enjoy a comfortable and modern design. Sound-proof windows and air conditioning ensure perfect sleeping comfort. Our hotel guests have free WiFi internet access in the entire hotel. Relax in the hotel bar with a cool "Kölsch" beer or a sparkling cocktail. The WYNDHAM Köln 's summer terrace is the perfect place to socialise in the summer months. The WYNDHAM Köln is located at the heart of the city, across from the Cathedral and central railway station. Cologne, the fascinating Rhine metropolis: 2000 years of rich history, gathering ground for people from around the globe, home to a vibrant art and culture scene of Cologne and extensive shopping miles, with a picturesque historic district and the trade fair grounds - all within just a few minutes' walking distance. In summer you can enjoy the view from the hotel terrace at the heart of Cologne while the city's night life pulsates outside. Relax with a cool Kölsch beer or a sparkling cocktail in the hotel bar "Le Perron" or on the terrace. Our hotel rooms are ideal for business travellers and visitors planning a short trip to Cologne. Our hotel's comfortable beds ensure a good night's sleep and tempt every guest to have a lie-in. The free WiFi internet connection in the rooms keeps you in touch with your colleagues, friends and family at any time of the day or night. All rooms are equipped with a desk, telephone, flatscreen TV and a safe deposit box. A free bottle of mineral water is on hand as refreshment. A kettle and a selection of teas & coffees provide you a relaxed start to the morning at the WYNDHAM Köln. ... more   less 
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Also Known As:
Four Points Hotel Cologne
Four Points Cologne
Sheraton Cologne
Cologne Four Points
Cologne Sheraton

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