My wife and I stayed at this Hotel in June 2006 during the World Cup. When we arrived at 2:00pm our room was not read yet and they wouldn't let us leave our luggage so we had to leave in the car, not an ideal situation but acceptable.
When we came back late at night after the soccer game was over, the key to our room was missing so we were finally given a "master" key to our room only to find out that it had been given to some other people!! Thank God nobody was in the room when we got there or it would have been a really embarassing situation. I know Cologne was overwhelmed with visitors but this is unacceptable.
We had to spend the night in a single room, there was no apology nor discount for getting a single bed room.
Stay away from this hotel if you can!!
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- Also Known As:
- Nk Bergischer Hof Cologne
- Nk Bergischer Hof Hotel Cologne