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“A not so nice and outdated hotel”

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Novum Hotel Ahl Meerkatzen Cologne Altstadt
Ranked #188 of 261 Hotels in Cologne
Reviewed April 30, 2014 via mobile

We booked a double room in this hotel for three nights in April 2014. It was an adequate stay for the three star rating although it was outdated and very noisy. We could hear the kitchen staff laughing loudly and everything that the neighbours had to stay. The breakfast was average but it's best to get there early while there is still some choice or you get scraps. The reception staff were helpful and the location good. Wouldn't stay again personally but ok for a short stay

Stayed: April 2014, traveled as a couple
1  Thank LisaJohannesburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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73 - 79 of 246 reviews

Reviewed April 7, 2014

This hotel is a good choice due to its price and location (near Hbhf and the Cathedral). The room wasn't bad, but wasn't clean enough. The staff was friendly and helpful. Free wifi.Breakfast buffet is provided, but leaves much to be desired.

  • Stayed: March 2014, traveled as a couple
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3  Thank Котофеич К
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovumGroupHotels, Guest Relation Assistant at Novum Hotel Ahl Meerkatzen Cologne Altstadt, responded to this reviewResponded April 8, 2014

Dear guest,

Thank you for your nice review.
We are delighted that you had a nice time in Cologne.
We have spoken directly with the cleaning company and displayed the lack of cleanliness.
Of course, also the housekeeper will check the rooms more thoroughly in future to avoid this problem.
We would be glad to welcome you again in one of our Novum Hotels.

Faithfully Yours

Ahl Meerkatzen Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 5, 2014

Nice, old and historic hotel. Very affordable for the location. Clean room and super breakfast! Yes, it is in the gay quarter, but so what? You're probably not going to find a hotel at this price this close to the old town center. Everything is in walking distance. Yes, you have to park your car either at the side of the road, or in a parking garage at Heumarkt, which is within walking distance. The hotel will give you a parking allowance towards the cost of the garage. Would definitely stay there again and have recommended it to my family.

  • Stayed: March 2014, traveled as a couple
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1  Thank stxoneway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovumGroupHotels, Guest Relation Assistant at Novum Hotel Ahl Meerkatzen Cologne Altstadt, responded to this reviewResponded April 8, 2014

Dear guest,

Thank you very much for your positive feedback.
We are delighted that you had a nice stay in our Novum Hotel Ahl Meerkatzen.
We would be very pleased if we can welcome you again soon.

Kind regards,

Ahl Meerkatzen Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 11, 2014

The location and the medieval setting are good of this hotel. The rooms were a bit small but this is also only a 3* hotel. Nonetheless the experience would have been not so poor if they would have cleaned the room!!!
There was a please clean the room leaflet at the outside of the door from 5am, when I came back at 1h30pm the room was not cleaned yet.
Then at 2pm two guys knocked the door to clean the room, and as I was just planning to take a shower before going out I had asked them to come back in 30mins. They didnt seem to be very happy with but confirmed it was ok. When at night I went back to the hotel, they had not cleaned the room nor changed any towels.
This is the first time I have this bad experience in a hotel.

  • Stayed: December 2013, traveled with family
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1  Thank sandoz101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 8, 2014

stayed here in december to do the xmas markets good location for the markets and choccy museum few mins walk away, tram stop just 5 mins up the road .
is in the gay quarter of the city didnt pose a problem left the car on the street was safe enough wasnt touched.
the mohne and sorpe dams arent to far away either well worth seeing.
rooms were ok,
wifi didnt work in our room we were in outside courtyard next to the bins.

  • Stayed: December 2013, traveled with friends
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3  Thank scaz36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 28, 2013

We stayed at this hotel on a trip to Cologne to visit the Christmas Markets. This hotel is very close to two markets, Altstadt and the Harbour Market. The hotel is a little dated in decor, dark entrance and lobby, a little bit drab, but clean. Breakfast buffet is provided - plentiful if uninspired. Room was large but somewhat shabby, and our room was not carpeted which felt strange. Not even a doormat to wipe our wet feet. Heating was excellent (and very necessary to dry our wet clothes and shoes). One receptionist was friendly and super helpful, the other not so much. Tea and coffee facilities not provided in the room. Our biggest concern was lack of secure storage for our luggage on the last day - we checked out in the morning but were not due to depart until late afternoon and had to leave our suitcases in the entrance lobby along with others' bags.

Stayed: December 2013, traveled with family
Thank ecotrace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 16, 2013

3 night stay for the Christmas markets. 10 minute walk from the railway station and a great location for all the Christmas Markets. Yes, the hotel is quite quirky - but we like quirky - and it is next to a gay sex centre - found this quite funny really but didn't see anyone go in or out the whole time we stayed. Our room was basic but the shower room had been newly replaced - it looked as if the hotel was replacing all shower rooms. Breakfast was the usual continental - cereals, meats, cheese, eggs. Coffee very good and take away cups were provided. We booked early in the year and had an excellent rate - great value for money and would recommend to anyone who is just looking for a base to explore Cologne.

  • Stayed: December 2013, traveled as a couple
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1  Thank elizabeth b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novum Hotel Ahl Meerkatzen Cologne Altstadt

Address: Mathiasstr. 21, 50676 Cologne, North Rhine-Westphalia, Germany (Formerly Hotel Ahl Meerkatzen)
Location: Germany > North Rhine-Westphalia > Cologne > Altstadt-Süd
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Airport Transportation
Hotel Style:
Ranked #188 of 261 Hotels in Cologne
Price Range: $54 - $453 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Novum Hotel Ahl Meerkatzen Cologne Altstadt 3*
Number of rooms: 38
Official Description (provided by the hotel):
The Novum Hotel Ahl Meerkatzen is centrally located in the center of Cologne, close to public transport and the main train station in the heart of the city of Cologne. The centrally and conveniently located Novum hotels offer you cost effective deals at attractive prices in order to stay in one of the most beautiful cities in Germany. Our rooms have a sophisticated, yet modern and practical facilities. Free wireless Internet access Modern comforts. Attractions such as the Cologne Cathedral are just a few minutes. The central location of the Centrum Hotels is the ideal starting point for activities of any kind, the exhibition center, the university and the city center are conveniently located just 10 minutes by public transport. ... more   less 
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