Reception were welcoming and we were upgraded, as Concierge members to a large room on the top floor with a good view over the river. The wifi wasn't working. When we first mentioned it they said no-one else had complained so therefore it wasn't there problem. The second time we mentioned it they said someone would look into it. We received no information so raised it again when they admitted there was a problem, but it was never fixed during our stay. We arranged a later checkout but despite this and the "do not disturb" sign on the door housekeeping still entered our room, asking when we were leaving. Not very professional.
- Official Description (provided by the hotel):
- Inspiration’s everywhere at art’otel cologne. We’re opposite the Chocolate Museum in the Rheinau docks and a short walk from the World Heritage Cologne Cathedral. Visit the Altstadt (Old Town) to discover the Römisch-Germanisches Museum and the Wallraf Richartz and Ludwig Museum. You’ll enjoy 218 guestrooms, many with coloured cubes overlooking the harbour, Pan-Asian cuisine in our award-winning Chino Latino restaurant, an indulgent sauna and signature cocktails on our alfresco patio surrounded by SEO’s artwork. ... more less
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- Also Known As:
- Art`Otel Cologne Hotel Cologne