We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Perfect !”
Review of Stern am Rathaus

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Stern am Rathaus
Ranked #1 of 260 Hotels in Cologne
Certificate of Excellence
Wroxham, United Kingdom
Level Contributor
124 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“Perfect !”
Reviewed March 31, 2014

This boutique hotel certainly lives up to its reputation. We booked the suite at the top of the hotel and it exceeded our expectations ( although you need to be fit as there is no lift ! ). The bed was very comfortable and the bathroom quite luxurious. The breakfasts provided interesting, home-made options with a variety of breads and daily smoothies. We were also provided with suggestions of places to visit each day and these proved to be immensely rewarding e.g. Konigswinter, Drachenburg, and Zons. The staff were helpful and efficient, so we would definitely recommend this as a brilliant place to stay and excellent value for money.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Penjondan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

634 reviews from our community

Traveler rating
    523
    101
    7
    2
    1
See reviews for
108
321
40
84
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Plymouth, United Kingdom
Level Contributor
57 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed March 27, 2014

We stayed at Stern am Rathaus for three nights. The staff were excellent: friendly, helpful and professional. The room was good: reasonable size, very comfortable and clean with a lovely bathroom. Location was good: on a quiet street really close to the Dom, station restaurants and the Rhine. Breakfast was really good with lots of home-produced offerings (including butter!). We would not hesitate in recommending the hotel to anyone looking for a small, friendly, quiet independent hotel. Only thing to look out for is that there is no lift - not a problem for anyone who can walk up a few flights of stairs, but if you can't, best avoid

Room Tip: Room 6 was good: quite large and quiet
See more room tips
  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Chris B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockport, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 25, 2014

Booked this hotel based on trip advisor reviews and it does not disappoint. It's simply brilliant, staff are warm and friendly and really helpful, they recommended lots of places to see and eat. The room was excellent also, clean and tidy and decor was to a very high standard. We especially liked the toblerone chocolate on the pillows. The breakfast was pretty amazing too, lots of home produced jams, honey, butter, freshly baked breads and little knitted covers for the eggs. We would have not hesitation in recommending this hotel to anyone. I stay in a lot of business hotels as part of my job and it is great that this little independent hotel can give a better and higher level of service than most chain hotels.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Volky15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manfred M, Inhaber at Stern am Rathaus, responded to this review, April 8, 2014
Dear Volky15,
thank you very much for this raving review of our place.
We are sometimes really surprised how enthusiastic guest describe their stay.
We see ourselves as a basic and simple 3 star hotel and we can only advice everyone to keep this fact in mind, when reading our reviews or especially finding us at the number one spot of all hotels here in Cologne.
Of course we try very hard to make our guests stay as pleasant as possible and I think this is what you meant by mentioning the high level of service compared to big chain hotels.
We have 8 rooms and so our place is very personal and individual- not like many of the anonymous places that you find everywhere, and that are the same everywhere you go.
This is what makes us different and we are glad and humbled that so many guest appreciate this fact and book with us.
We hope to see you again sometime in the future here in Cologne.
Best regards from your hosts
Michael, Manfred
and the "StaR" team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northumberland, UK
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed March 20, 2014 via mobile

Booked on the strength of previous reviews and was not disappointed. This hotel deserves every bit of praise that it has received from others. Will definitely stay there again if I return to Cologne and they have a room available. The lack of a lift was no problem for me, but I can understand why that could be a difficulty for some guests. Subject to that - highly recommended.

Stayed March 2014
Helpful?
Thank Morpeth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
4 reviews
Reviewed March 12, 2014

Communication before arrival were excellent and the briefing on location could not have been clearer. This is not a de luxe hotel but the standard of service, cleanliness and the thought that ha gone into the bedrooms and their facilities would put many 5 star hotels to shame. I could not recommend it more highly. Richard Chartres

  • Stayed February 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Richard C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manfred M, Inhaber at Stern am Rathaus, responded to this review, March 22, 2014
Dear Rt Hon Chartres,
thank you very much for your kind feedback and great rating.
We are certainly very honoured that you chose our small and simple hotel for your stay here in Cologne and it was a great pleasure showing you our wonderful cathedral here in the city, maybe when we come to visit London next time we will have the privilege that you show us yours? ;-)
We are so glad to learn that you enjoyed your time with us and it is also right and important that you clearly point out what to expect and what not when booking with us.
We hope that your first visit to Cologne was not the last, and that we may welcome you again here with us in the future.
Thank you very much and best regards from your hosts Manfred, Michael
and the "StaR" team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
burton on Trent
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed February 10, 2014

Once again this hotel lives up to the highest standards. We have been here several times and had friends with us this time on their first visit, they were equally impressed.Right from the moment you walk through the door you are made so welcome. Nothing is too much trouble for Manfred and Micheal and breakfast is fit for a king!

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank VerOnica58-11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheffield
Level Contributor
100 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed January 27, 2014

From the minute I booked on line, to answering my emails promptly the service could not have been better. We opted for the junior suite on the third floor. As previous reviewers have stated, there are no lifts, not a huge problem or deal breaker. Our luggage was carried up and down for us and the exercise did us good!!
The breakfast was nice - with home made jams and breads.
The tea and coffee in the room was much appreciated as were the little sweets left when beds were made.
The real plus was the location - we have previously stayed in their sister hotel and although not far was not right in the centre. We have come for the Christmas markets, one of which was about 30 seconds away.
We didn't have a problem with our shower, the room was warm enough and we were not bothered by noise. Yes we could hear the chimes of the clock in the distance but not enough to keep us awake.
Everyone is really friendly and it felt like coming to visit an old friend seeing familiar faces from the domstern.
Yes this is a 3 star hotel - but it does feels more like a 5, this, I feel is due to the interaction with the guests, the friendliness and wanting to go that extra mile that many hotels lack these days. This is what sets this hotel apart from many others and keeps it at the top spot. Stars are not just rated by amenities but also by people skills, which they have in abundance

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank sheffieldwanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Cologne hotels
Altstadt-Nord
Excelsior Hotel Ernst
Excelsior Hotel Ernst
#2 of 260 in Cologne
1,189 reviews
Hyatt Regency Cologne
#3 of 260 in Cologne
2,313 reviews
Altstadt-Nord
CityClass Hotel Residence am Dom
Show Prices
Show Prices
Show Prices
Altstadt-Nord
Pullman Cologne
Pullman Cologne
#5 of 260 in Cologne
1,740 reviews
Altstadt-Nord
Cologne Marriott Hotel
Cologne Marriott Hotel
#8 of 260 in Cologne
1,618 reviews
Hilton Cologne
#23 of 260 in Cologne
2,034 reviews
Show Prices
Show Prices
Show Prices

Been to Stern am Rathaus? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Stern am Rathaus

Property: Stern am Rathaus
Address: Buergerstr. 6, 50667 Cologne, North Rhine-Westphalia, Germany (Formerly Hotel am Rathaus)
Phone Number:
Location: Germany > North Rhine-Westphalia > Cologne > Altstadt-Nord
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Suites
Hotel Style:
Ranked #1 of 260 Hotels in Cologne
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Stern am Rathaus 3*
Number of rooms: 9
Official Description (provided by the hotel):
You will find our hotel in the heart of the historic city center in a quiet side street, close to the historic city hall. Stern am Rathaus is a small, cozy and comfortable boutique hotel & cafe in the center of Cologne close to the main station, cathedral and "Altstadt" (old town)with all major sights, museums and the shopping district. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Hotel.de, TripOnline SA, Hotwire, Orbitz, Travelocity, Priceline, Cancelon and HRS so you can book your Stern am Rathaus reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing