We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very friendly, great breakfast”
Review of Stern am Rathaus

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Stern am Rathaus
Ranked #1 of 261 Hotels in Cologne
Certificate of Excellence
Bath
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Very friendly, great breakfast”
Reviewed October 19, 2013 via mobile

We stayed here for two nights in September, we had been staying in Cologne already so arrived early and they looked after our bags so we could go and enjoy the city. It's very central but on a quiet street. Our room was very nice with a lovely powerful shower. They don't automatically put a tea/coffee tray in the room but have a note in the room to ask for one if required. Breakfast was really nice with lots to choose from (they make a green smoothie everyday which is lovely and healthy). It is a family run Hotel and they also have a cafe on site everyone was friendly and helpful. The only slight negative was the bed wasn't very comfortable and the rooms are very hot although they do have air conditioning. I would definitely recommend this hotel.

Stayed September 2013, traveled as a couple
Helpful?
2 Thank Chris E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KoelnsterneHotels, Owner at Stern am Rathaus, responded to this review, December 11, 2013
Dear Chris E,

first of all thank you for your feedback, and special thanks for mentioning our grren smoothies
:-)
We are really proud of them and we think they are delicious and healthy, but still many guests are quite sceptical and do not try them, which is such a pitty!
We always think of small things to improve our breakfast and make it personal and special - even if it is certainly a limited choice that we offer, we think quality of the products is more important than quantity!
The good news for all guests who find us here at tripadvisor is, that we now even include a special offer, which includes breakfast free of charge when booking directly with us. Just choose the special deal on top of the page and you can also try for yourself (and for free).
Thank you for a good review, concerning the room temperature it is always a difficult choice, especially in winter time - some like it hot, some want it cold, we try to go for the middle and let everyone of our guests do the finetuning themselves!
We hope to see you again in the future, maybe in the summer time - then of course with A/C :-)
best regards from your hosts
Michael, Manfred
and the StaR team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

655 reviews from our community

Traveler rating
    544
    101
    7
    2
    1
See reviews for
115
331
40
88
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Level 1 Contributor
3 reviews
Reviewed October 5, 2013

It's a small hotel with very good ubication, the rooms are small, but you have every thing you can need. The service is excellent and friendly. Also the breakfast is very good, with excellent quality and many things home made. We loved it.

Room Tip: The room number 9 is a small suite, has two floors, it' very nice if you are traveling more than...
See more room tips
  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gabriela V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok, Thailand
Level 4 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 28, 2013

The hotel was friendly staff, modern style , interesting and perfectly located ,near shopping and restaurant area The room was stunning,with views of the Dom,clean and comfortable , free wi-fi,air-con. Highly recommended

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank clubmann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michigan
Level 4 Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed September 21, 2013

This hotel was perfect for our one-night stay in Cologne. The decor was modern and unique. It had everything we needed: great location, friendly staff, clean and comfortable, free wifi and a well-stocked breakfast was included. I didn't see an elevator, but we were only on the second floor, so taking the stairs was no problem. The room didn't have a view, but that wasn't a requirement for us.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WrldHrtgSighter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
1 review
Reviewed September 11, 2013

Although we were only fortunate to stay for one night, we HIGHLY recommend Sten am Rathaus. Our two-level suite was stunning, with views of the Dom, and was impeccably clean. From the moment we checked in the front desk staff was incredibly helpful and accommodating, taking the time to provide restaurant suggestions and helping us bring our luggage up to the top floor.

Breakfast was also a treat - much better selection than is typical in most European hotels, it was fantastic.

And the central location made it easy to explore the city and catch our train to our next destination.

Highly, highly recommended - it was a highlight of our trip throughout Germany!

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kate_TO2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luton
Level 3 Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 7, 2013

The hotel was perfectly located, near to the Dom, railway station and restaurant area. Parking was close by in a public car park and the hotel had a discount card. The room was very modern, comfortable and interesting, it also had UK sockets which I'd not seen in Europe before. Unfortunately there were no coffee making or ironing facilities, but there was good air conditioning. Breakfast was fine, but a tad expensive if you only want a boiled egg.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stroodvalen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KoelnsterneHotels, Inhaber at Stern am Rathaus, responded to this review, November 1, 2013
Dear Mary and Bill,

thank you for your feedback, I am glad that your time with us was enjoyable and you had a great stay.
There are 2 things in your feedback that I want to point out, besides the praise that I will leave uncommented ;-)
In our welcome letter which you can find on your bed, together with a little sweet treat, we ask you to let us know all your needs during your stay, be it an extra towel, additional bed sheet or a different pillow. We also mention coffee/tea making facilities and ironing equipment that can easily be provided.
Unfortunately it seems as you did not read this information leaflet, so it is to late for your stay but may be a good tip for future guests planning to stay with us (or maybe your next time! )

Breakfast is included in your room rate if you book directly with us or on our website, otherwise you can add the full buffet for a price of € 8,- per person, including eggs prepared to order and all drinks.
A boiled egg will cost you less than € 2,- and of course it is also possible to just have a regular cup of coffee for around € 2,50 instead of the full buffet.
Again our pledge, please let us know your needs upon arrival or during your stay, this ensures that we can provide the service needed and you can enjoy a perfect stay!

Thanks and best regards from your hosts
Michael & Manfred
and the StaR team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 6, 2013

We stayed at the Stern am Rathaus in August 2013 for three nights. The room was a perfect size, stylish and the bed was simply massive!

The location was absolutly perfect for us - literally round the corner from both The Dom and the old town and we loved being just a few doors down from the magnificent Rathaus.

We can't fault the service we recieved from the staff at the hotel, they were so helpful and friendly. We were especially impressed with the beautiful breakfast! There was so much to choose from and it was all locally sourced or homemade. They even had tastey and healthy smoothies which you could help yourself to. Fabulous!

We wouldn't hesitate to stay here again or to recommended it to others.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vicky_and_Dan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Cologne hotels
Altstadt-Nord
Excelsior Hotel Ernst
Excelsior Hotel Ernst
#2 of 261 in Cologne
1,199 reviews
Hyatt Regency Cologne
#3 of 261 in Cologne
2,355 reviews
Altstadt-Nord
CityClass Hotel Residence am Dom
Show Prices
Show Prices
Show Prices
Altstadt-Nord
Pullman Cologne
Pullman Cologne
#4 of 261 in Cologne
1,761 reviews
Altstadt-Nord
Cologne Marriott Hotel
Cologne Marriott Hotel
#8 of 261 in Cologne
1,642 reviews
Hilton Cologne
#23 of 261 in Cologne
2,064 reviews
Show Prices
Show Prices
Show Prices

Been to Stern am Rathaus? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Stern am Rathaus

Property: Stern am Rathaus
Address: Buergerstr. 6, 50667 Cologne, North Rhine-Westphalia, Germany (Formerly Hotel am Rathaus)
Phone Number:
Location: Germany > North Rhine-Westphalia > Cologne > Altstadt-Nord
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Suites
Hotel Style:
Ranked #1 of 261 Hotels in Cologne
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Stern am Rathaus 3*
Number of rooms: 9
Official Description (provided by the hotel):
You will find our hotel in the heart of the historic city center in a quiet side street, close to the historic city hall. Stern am Rathaus is a small, cozy and comfortable boutique hotel & cafe in the center of Cologne close to the main station, cathedral and "Altstadt" (old town)with all major sights, museums and the shopping district. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Travelocity, Priceline, Hotels.com, Expedia, TripOnline SA, Hotwire, Cancelon and HRS so you can book your Stern am Rathaus reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing