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“nice hotel, ok room”

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Ameron Hotel Koenigshof Bonn
Ranked #7 of 79 Hotels in Bonn
Reviewed August 31, 2013

This is a very nice hotel, with a great location overlooking the river and within walking distance to the old town. The terrace outside is a lovely place to sit and enjoy a cocktail. The staff were exceptionally friendly and helpful and the public areas of the hotel were all very nice. Parking directly in the lower levels was extremely convenient.

Our room was also nice, but I wasn't thrilled with its location. There is a back wing of the hotel with rooms on the ground floor facing the front drive and entrance of the hotel, meaning that anyone can look in as they drive up. As the hotel was fully booked, we were not able to move to a different room.

Stayed: August 2013, traveled with friends
Thank ExpatTraveler2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philipp S, Qualitymanager at Ameron Hotel Koenigshof Bonn, responded to this reviewResponded September 3, 2013

Dear ExpatTraveler2,

thank you fpr sharing your experiences with us.

We are glad to see, that had a great stay in our hotel and that you liked the great location and your room. Of course we also do offer different types of rooms. If you like a room facing the river side next time, please contact us when you like to do the reservation.

Yours Sincerely,

Philipp Stahl
Qualitymanager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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67 - 73 of 324 reviews

Reviewed July 21, 2013

We had booked our table in the restaurant 4 days in advance. After we ordered, we had to wait for one and a half hour before we got drinks and food! The service in the restaurant was very bad. Never again! The hotel is clean and ok, and the people in the reseption are helpful and nice, but the restaurant is not worth a visit.
We are a Family of 5 grown ups from Norway. Very disappointed!

Room Tip: Ask for view towards the river
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  • Stayed: July 2013, traveled with family
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1  Thank jan r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philipp S, Qualitymanager at Ameron Hotel Koenigshof Bonn, responded to this reviewResponded September 3, 2013

Dear 361 disapointed,

first of all we like to thank you for your response. It is very important for us to improve our Quality to needs of our guests.
I am awfully sorry, that you had to wait that long for your meal. Please be sure that this is an exeptional case and not the norm. We really do care for a high standard and nice service.

I hope to see you back soon as our guest and I would be pleased to meet you. Fell free to cantact me at "stahl@hotel-koenigshof-bonn.de"

Yours sincerely

Philipp Stahl
Qualitymanager

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Reviewed July 6, 2013

We decided to spend one night in Bonn and we choose to stay in Königshof as it's one of the first choice you can find in the city.
The receptionist was very helpful and friendly by our arrival and we have got all the information we needed to get to the city center and about what we could visit.
The hotel is not a 5 stars hotel and is not overpriced and so our expectations about the room were not extremely high.
The hotel is ca. 5-10 minutes away from the city center (walking distance) and our room did offer a very nice view of the river which is perfect to relax. Our room was ok, clean and functional, as said we did not have big expectations. The bed was very comfortable, what a pity we had two separates beds put together and no double bed, not great for a couple.
Breakfast is good and rich and people working there are always very friendly

In Bonn there is not a wide range of luxury hotel so I will for sure recommend you a stay in Königshof.

Room Tip: Get a room with river view.
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  • Stayed: January 2013, traveled as a couple
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1  Thank Chateaux_Margaux_85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philipp S, Qualitymanager at Ameron Hotel Koenigshof Bonn, responded to this reviewResponded September 4, 2013

Dear Chateaux_Margaux_85,

thant you for sharing your experiences with us.

We are delighted to read, that you had a great time in Bonn and a great time in the AMERON Hotel Königshof. It is always nice to read that it was good choice for you, staying in our hotel.

For your next visit I recomend you to book the room directly in our reservations department. You have the possibility to share your needs with our employees and you will get the double bed that you prefer.

Please feel free to cantact the reservation department at "reuter@hotel-koenigshof-bonn.de".

Yours sincerely


Philipp Stahl
Qualitymanager

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Reviewed June 24, 2013

This is our place to stay when we are visiting Bonn, which is a beautiful city with lots of museums, riiver Rhine and attractive places and neighborhoods. The hotel is nicely located facing the Rhine, in a central spot but at the same time quiet. The personnel is extremely forthcoming, the rooms are very nice, breakfast buffet as well as meals in the (Italian type)restaurant are great. Likewise you may have a coffee and cake while looking to the Rhine and the surrounding hills (Siebengebirge). It is value for money what you get.

Room Tip: most beautiful are rooms facing the Rhine
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  • Stayed: June 2013, traveled on business
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Thank Dieter B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 25, 2013

This hotel was the last stop on our month trip to Germany and Prague, the hotel itself was clean, the room was slightly disappointing for a deluxe room, yes the view was good, but no complimentary Internet, no extra chair to sit in to observe the view, and the front counter staff have a thing or two to learn about customer service. The staff were abrupt and dismissive. When we arrived the safe in our room did not work, I rang the front desk, (no answer), I walked down to reception and reported the issue, I also asked for two different pillows (as they had a pillow menu), it took nearly 2 hours for someone to come and say they didn't know what was wrong with the safe and we could leave things at the front desk, I asked if we could be moved to a room which had a safe that worked as we were staying for 4 days and it would be real inconvenience, we were moved, and wouldn't you know it, the safe was again broken... This time I was not as polite, the manager on the desk did promptly fix the situation and the safe was taken apart and fixed. The manager was very apologetic and sent strawberries and champagne which was a nice gesture. I feel this could of all been avoided if the front desk staff had been a little warmer and pleasant, I actually never complain but I was so taken back with the staffs attitude, I felt I needed to escalate the matter further. All in all the hotel was in a convenient location, breakfast was ample.. It's just a pity about the lack of professional service needed in a hotel that advertises as a luxury hotel .. !!

  • Stayed: May 2013, traveled as a couple
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1  Thank TheBrownsAdelaide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 27, 2013

We stayed 2 nights in this hotel.
It is nice and comfortable. There is a great view on the rhein river when you are on the good side.
The location is great since it is 5mn away from the city center.
The breakfast was really good.

But I cannot conceived that, in 2013, such a hotel with such a room price charge you so much for a Wifi access. 9€ for 1h is just ridiculous. I just want to check my emails.

  • Stayed: March 2013, traveled as a couple
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2  Thank BeGreg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 20, 2013

We stayed just one night at the Koenigshof in Bonn, attracted by its great setting right on the Rhein. We had booked a superior room and were told we’d been upgraded to one with a river view. I hadn’t occurred to me that the superior rooms might not have this so it was just as well. What a let down the room 107 was and had it been for more than the one night we would have made a fuss (as we usually do). For E170 you get a musty smell, cracks in the wash basin, stains on the wooden floor and chipped furniture (see photos); I cant imagine what the standard rooms must be like. We asked for coffee in the lobby at 10.30 am to be told that wasn’t possible; we would have to go down to the restaurant. When I told them we’d just been there and they were washing the floor, there was an embarassed shrug, but no coffee. When we were asked at checkout whether everything was OK, we gave them the facts and they knocked an arbitrary sum (I think E15) from the bill. I would much rather have paid the full price and had a 4 star room rather than the one we got which was not even 3 star, let alone ‘superior’. I now understand why the Hilton was full and the Koenigshof had availability.

  • Stayed: March 2013, traveled with family
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Thank SurreyRoamer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ameron Hotel Koenigshof Bonn

Address: Adenauerallee 9, 53111 Bonn, North Rhine-Westphalia, Germany
Phone Number:
Location: Germany > North Rhine-Westphalia > Bonn
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#6 Luxury Hotel in Bonn
Price Range: $99 - $474 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ameron Hotel Koenigshof Bonn 4*
Number of rooms: 129
Official Description (provided by the hotel):
The 4 star Ameron Hotel Konigshof is located in the centre of Bonn city centre, yet in a quiet area between the banks of the river Rhine and the Hofgarten. The tram station "Universitat/Markt" is located only 350m from the hotel and thus guarantees perfect travel connections with public transport in and around Bonn. ... more   less 
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Also Known As:
Koenigshof Hotel Bonn

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