I had reserved in advance and arrived late at night. At first I was a bit disappointed by the hotel - my 4th floor room was large and comfortable but the decor was a bit tired, and although I had helpfully been left a wi-fi voucher in my room the internet service was so slow that it was barely usable.
But things were very different in the morning. The breakfast selection was not huge, but the food that was provided was great, with expertly cooked scrambled eggs, delicious fresh fruit salad, and excellent coffee. The best thing about this hotel though is the staff - everyone I dealt with was friendly and helpful with a ready smile. I stay in a lot of different hotels, most of which are very good, but I don't remember the last time I had quite such excellent service.
The location is great - right in the centre of Bonn but quiet, and near a park and the Rhine. I was able to borrow a bicycle to ride up the river to my meeting, which was lovely. The only downside was the wi-fi, which works well in the reception area and presumably also the lower rooms, but was poor on the top floor. Other than that this place was really excellent, and I look forward to staying there again.More