We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good location to old town and sites”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Mercure Hotel Aachen am Dom
Ranked #5 of 40 Hotels in Aachen
Sydney, Australia
Level Contributor
178 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Good location to old town and sites”
Reviewed August 4, 2013

We spent two nights there. Staff were pleasant and helped us with information on where to go etc. There was a problem with the A/C during the visit and they advised us on checking in, which was good, offering free use of the mini bar for our visit. Wasn't that uncomfortable. Rooms are good and quiet. Same issue as others on the wifi. Why isn't it included?

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank James188113
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

650 reviews from our community

Traveler rating
    132
    347
    130
    29
    12
See reviews for
83
283
53
164
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
London, United Kingdom
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed August 3, 2013

Rooms are excellently clean, large and spacious.

Location is prime - right in the heart of Aachen.

Staff are very pleasant - apart from senior staff.

For a business stop over this hotel is ideal.

Breakfast is typically German - Cold meat and cheese. Coffee wasn't all that great either.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jonathan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
866 reviews
117 hotel reviews
common_n_hotel_reviews_1bd8 230 helpful votes
Reviewed July 31, 2013

Great location and a helpful staff but I can't get passed having to pay an extra $13 for Wifi. Ibis has free or included Wifi! In 2013 with four stars it should be included. Good AC and a comfy room but I think I'm done giving Mercure the benefit of the doubt. They just try to nickle and euro us!

Room Tip: Ask for a room that faces the dom.
See more room tips
  • Stayed July 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mike N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
153 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed July 16, 2013 via mobile

Location can't be faulted right in centre of old and new town. Buchel street car park nearest and easy 2 min walk away. Excellent breakfast choices lovely juices and coffee very nice even when busy staff kept on top of everything. Down side no free wifi and no fitness despite being advertised as such! Not even one nearby to use :( very disappointing as this always influences my hotel choice.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mutlee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
91 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed July 12, 2013

This is a decent hotel in a great location. Easy walking access to all the attractions around the Old Town. Friendly staff and easy check-in and check-out. Wi-Fi should be free in 2013 as most international guests travel with portable devices.

Room Tip: Try for a room facing the mall - not the street - for a quieter night.
See more room tips
  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank MatthewS184
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
41 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed June 25, 2013 via mobile

I had a premium room here when it was +32'C outside. They have an excellent AC which is totally soundless. Nice.

The breakfast is very good.

The wifi was not included and costed 9 euro per 24h which is very sneaky.

Nice with a large balcony in the premium. Totally worth the price increase if you are there for vacation.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SnelHest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Aachen hotels
0.2 mi away
Novotel Aachen City
Novotel Aachen City
#2 of 40 in Aachen
877 reviews
0.3 mi away
INNSIDE by Melia Aachen
0.4 mi away
Pullman Aachen Quellenhof
Show Prices
Show Prices
Show Prices
0.1 mi away
Hotel Aquis Grana
Hotel Aquis Grana
#8 of 40 in Aachen
282 reviews
0.4 mi away
Ibis Styles Aachen City
1.0 mi away
Mercure Aachen Europaplatz
Show Prices
Show Prices
Show Prices

Been to Mercure Hotel Aachen am Dom? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mercure Hotel Aachen am Dom

Property: Mercure Hotel Aachen am Dom
Address: Peterstr. 1, 52062 Aachen, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Aachen
Amenities:
Bar / Lounge Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
#4 Family Hotel in Aachen
#4 Luxury Hotel in Aachen
#5 Business Hotel in Aachen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Hotel Aachen am Dom 4*
Number of rooms: 117
Official Description (provided by the hotel):
The Mercure Aachen am Dom, a 3 star hotel with 117 rooms, is the perfect base to discover this historic imperial city. Enjoy your stay in our unique, centrally located hotel. The hotel is only 500 m from the Cathedral with its treasure chamber, the townhall and the Elisenbrunnen fountain. Buffet breakfast is served from 6.30 a.m. to 10.30 a.m. at the Lounge 1858 restaurant. The hotel also features a meeting room for up to 30 people. Be spoiled with selected Grands Vins Mercure wines at the hotel bar. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Hotwire, ACCOR, Travelocity, TripOnline SA, Cancelon, HotelQuickly and Hotel.de so you can book your Mercure Hotel Aachen am Dom reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Accor Hotel Aachen Am Dom

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing