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All reviews perfect location nice hotel direct access shopping centre christmas market excellent stay old town shops and restaurants rooms are large good size few steps air conditioning excellent breakfast pedestrian area parking garage hotel is situated around the corner
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Reviewed December 16, 2018

Penta offers an excellent location with direct access to the pedestrian zone in the heart of Rostocks with all shopping facilities. Very good hotel, Clean and big rooms. Warmly recommended and not only in Winter.

Date of stay: December 2018
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Safari42054304390
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janine B, Guest Relations Manager at pentahotel Rostock, responded to this reviewResponded December 18, 2018

Dear Safari42054304390,

thank you very much for your kind review.
We are glad to hear that you fully enjoyed your stay with us.

We would love to welcome you at any time again in our hotel.

Best regards from Rostock

Anne Hoffmann
Guest Service Agent

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 10, 2018

Very good located hotel. Our room had direct elevator to the street. Good spacy room, very well equipped, although missing safety box and refrigerator.Very friendly staff, good variety of breakfast.Wi-Fi has been improved to good standard

Date of stay: December 2018
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Knud F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janine B, Guest Relations Manager at pentahotel Rostock, responded to this reviewResponded December 18, 2018

Dear Knud F.,

thank you very much for your lovely feedback.
It´s good to hear that you enjoyed your stay at our hotel.
Please contact the reception desk during your next stay, in case you would like to use the refrigerator or safe box.

Have a great day and best regards from Rostock

Anne Hoffmann
Guest Service Agent

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 4, 2018

No cleaning. the bed was not made. No clean towels. No restaurant. long waiting time for the reception Look at the other reviewing. We were not happy. To espensive. You had to pay separately for the breakfast.

Date of stay: November 2018
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Explorer41459784311
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janine B, Guest Relations Manager at pentahotel Rostock, responded to this reviewResponded 5 weeks ago

Dear Explorer41459784311,

thank you for taking the time to review our hotel and share your critical points with us.

We are sorry to hear, that you did not enjoy your stay with us.

Your comments about the room cleaning have been forwarded to our housekeeping department. We apologize for that!

You might want to give us the chance to make your next visit unforgettable.

Have a wonderful Christmas time.

Kind regards

Anne Hoffmann
Front Office
pentahotel Rostock


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Reviewed December 4, 2018

Had to wait for a long tine at the reception. Staff friendly but slow. Room average not more or less. Location perfect. Breakfast good and various. Room average. Bed hard with very soft pillows. Price average.

Date of stay: November 2018
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Roam13664735676
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janine B, Guest Relations Manager at pentahotel Rostock, responded to this reviewResponded 5 weeks ago

Dear Roam13664735676 ,

thank you for taking the time to review our hotel and share your critical points with us.
We do apologize for the waiting time at the reception.
Be sure that these points will be discussed and analyzed in the team.

We hope to see you soon again in one of our cool & trendy hotels.

Kind regards

Anne Hoffmann
Guest Relations Service

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Reviewed December 2, 2018

Best Place to stay when you want to visit the Christmas market. You are just in the middle of Everything! And the breakfast is full of nice things to eat, you just do not have room for everythin - that is a bit sad! :-)

Date of stay: December 2018
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Birgitta G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janine B, Manager at pentahotel Rostock, responded to this reviewResponded December 4, 2018

Dear Brigitta G,

thank you very much for your lovely feedback. We are happy to read that you fully enjoyed your stays with us.

We are looking forward to your next visit at pentahotels.

Have a brilliant day and kindest regards from Rostock.

Anne Hoffmann
Guest Service Manager
pentahotel Rostock

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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