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Reviewed July 2, 2017 via mobile

Great location & good breakfast.
However I would not rate this hotel as a 4 star.
The rooms are tired and dated the curtains were hanging & did not close properly. There are no tea & coffee facilities or iron & ironing board in the rooms, reception did provide the latter but when they arrived the iron was broken. Future visits to Hannover will be in another hotel.

Date of stay: July 2017
Trip type: Traveled as a couple
Thank nix400
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Central-Hotel K, Leiter Front Office at Central-Hotel Kaiserhof, responded to this reviewResponded July 3, 2017

Dear Guest,

thanks for your time and feedback. We are taking your assessment to our hearts.

We discussed the matter internally and made corresponding instructions. We sincerely apologize for any inconvenience.

We provide our guests, if requested iron and ironing board, coffee and tea facilities.
That the iron was broken is not our Standard and this can not happen.
We hope we can see you again to convince you of our hotel.

yours faithfully

Philipp Gruhl
Front Office Manger

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 26, 2017

Stayed for 1 night. I chose it because it was located near the main train station and had a reasonable price. This is a good value for money.
Worth mentioning- when arriving at the hotel, the guy at the front desk gave me a card with the price I needed to pay. Instead of 99 Euros, it was 166. When asked, he said that this price includes breakfast for 2 peaople, and if we didn't want it, the price would be 99 Euros. Later when checked, the price they charge for breakfast is 15 Euros per person. So... 99 + 15 + 15 is 129 - and they tried to charge us for 166!!! Be careful!

Date of stay: June 2017
  • Trip type: Traveled as a couple
    • Value
    • Sleep Quality
    • Service
Thank brgv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Central-Hotel K, Leiter Front Office at Central-Hotel Kaiserhof, responded to this reviewResponded June 26, 2017

Dear Guest,

thanks for your time and feedback. We are taking your assessment to our hearts.

We discussed the matter internally and made corresponding instructions. We sincerely apologize for any inconvenience.
The problem was that your booking was very old, between your day you have done the booking and arrivail, we was changing the breakfast price. In your booking we had a mistake with the breakfast price, the breakfast was booked twice.

yours faithfully

Philipp Gruhl
Front Office Manager

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Reviewed June 24, 2017

Central Hotel Kaiserhof is located perfectly in the center of activity in Hannover, the main train station just across the square, shopping and restaurants surround the hotel. Spacious rooms and great hotel staff.

Date of stay: June 2017
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Gary Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Central-Hotel K, Leiter Front Office at Central-Hotel Kaiserhof, responded to this reviewResponded July 3, 2017

Dear Guest,

thanks for your time and feedback. We are taking your assessment to our hearts.

yours faithfully

Philipp Gruhl
Front Office Manger

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 8, 2017 via mobile

We stay here because it's arranged by our business host. The best thing here is the included fresh and lavish breakfast. The second best thing is the location, being across from the main train station and city center. I noticed it's not the most pricy place in town, so a upgrade to suite if affordable would have enhanced our stay greatly. Our room, 205, faces the train station ,with some construction going on.... it's quite noisy if we keep the window open. There is no AC, so being able to enjoy the breeze with window open is important. The room itself is at the 3-star level. The restaurant and location make it a 4-star place. A few steps away, you'll find the tourist information center high end shops and restaurants.

Date of stay: June 2017
Trip type: Traveled on business
Thank BeckyL445
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 30, 2017

Great location for a business travel, with a great breakfast.
Right across the street of central station, with direct connection to the airport by train. Walk distance away of the old town city center.

Date of stay: May 2017
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Renato R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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