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Sheraton Hannover Pelikan Hotel
Ranked #23 of 159 Hotels in Hannover
Certificate of Excellence
Reviewed May 17, 2013

Very nice hotel. Ex Pelikan factory, loft style accommodation. Rooms with very high ceilings. Comfortable rooms. Coffee machine, but no kettle.
Nice quiet reception area.
Only fault is the speed of the internet in the lobby area (free computers). Quite slow and computers keep logging out every 30 mins or even less (security I guess). So you loose whatever you were doing... Bit frustrating.
Apart from that, staff extremely nice and helpful.

  • Stayed: May 2013, traveled on business
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Thank 270,766
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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104 - 110 of 333 reviews

Reviewed May 16, 2013

We stayed here for one night during our driving trip from Berlin that included overnight stays in Dresden, Leipzig, Weimar, Hanover and then back to Berlin. Of them all, this hotel was our favorite one. The overall layout of the "Pelikan Plaza" is a little confusing and definitive signage to the hotel lobby itself is a bit lacking. I understand that this may be due to the whole building complex being a conversion from the previous pelikan pen factory. This may also explain some of the negative reviews about "unusually designed" rooms in the hotel, We found the conversion extremely well done. Once into the lobby, everything was great for us. Check in was quick, efficient and friendly. It was quite warm outside, and we noticed immediately that the common areas inside were much cooler. We finally had found a place that had good working air conditioning! We were upgraded to a junior suite due to our platinum status. Thank you very much. The room was very spacious, with high ceilings and was attractively furnished. The bathroom had an unusual lay-out that was very convenient and worked well, especially when my wife and I were both getting ready to leave the next morning. The A/C in the room was EXCELLENT! There is a club lounge here, but interestingly, it seems to be converted from a previous room that was part of the dining room. The club room itself and it's offerings are very basic. But during happy hour and for breakfast you can also obtain some items from the restaurant for free and others for a charge. I did note in another review that there was a complaint about the parking area/access. Best way to self park is to (1) leave the car on the side of the drive-way in front of the lobby - go into the lobby and check in first and then take your bags to your room. (2) Then go back to your car and drive down the ramp to the underground parking lot (which is on left corner of the building as you face the lobby). (3) After parking, there is a door on the right side of the exit ramp that leads to a long corridor and then an elevator. (4) Take the elevator up to the marked floor for the hotel (5) exit the elevator and take the marked door to the hotel (across a walkway) (6) open the door at the end of the elevated walkway (bridge) and you are then in the lobby. Sounds complicated, but the route is marked and fairly simple once done. Other positives - (1) The hotel is in a suburban neighborhood, easy to get in and out of town! (2) It is close to the metro. (3) At night, it was very quiet and peaceful in our room (4) Self parking lot was convenient and cost 17 euros ( which was about the average during our trip for parking) (5) My wife uses her ipad up in the room, but I still appreciate and use the free computers in the lobby - again, thank you Sheraton for this! (6) Soups (one tomato and one asparagus with bacon) from the restaurant were excellent. (7) Finally, I must give the highest compliments to Volker, who was taking care of us and another couple in the club lounge, while at the same time he was having to attend to the patrons in the restaurant. He is a real "people person". He was extremely engaging, pleasant and personable in his dealings with us and with everyone else that we could observe. His mastery of English is excellent. He was very efficient, professional and knowledgeable. He is a definite asset to the Sheraton Pelikan. We thoroughly enjoyed our stay here and if we are ever in the area again, will make it a point to stay here once more.

  • Stayed: May 2013, traveled as a couple
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1  Thank JackR46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 16, 2013

Stayed for a night in May. A very good hotel in a nice city. Just what you expect from a typical Sheraton hotel. Good public transport connection to train station and old town center, the breakfast is standart - nothing special to remember. Shower stall OK, however to bath; bed, again, standart and typical to other Sheraton hotels. Room was on a smaller side, but just enough for two people for a night. I'll be back here, when in Hannover next time.

  • Stayed: May 2013, traveled as a couple
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Thank Vasily_from_Moscow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 7, 2013

We stayed in the Sheraton Hannover hotel for two nights (my parents, my husband and I). The hotel is lovely, really quiet and comfortable and the area is close to a huge wooded park. The rooms were to a very high standard and had lovely unique features (the building used to be a factory where they made fountain pens). There was a lovely cocktail bar out front and a dining area inside and out. The staff were very friendly. There wasn't really any view from our room as we were on the ground floor. The hotel is right beside a tram line taking you straight into Hannover city centre. I would definitely recommend a stay here if you are in Hannover. Only negative was that the breakfast was overpriced but we headed into the city centre and found lots of coffee shops to have breakfast in. As we were mainly sightseeing we didn't use any of the facilities in the hotel.

Room Tip: Get a room that isn't on the ground floor as the view isn't great from the Ground Floor
  • Stayed: May 2013, traveled with family
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Thank Shellymf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 13, 2013

I stayed during the annual Industrial Trade Fair, so prices were well above the norm, which typically is a good price. The hotel is an old Pelikan pen and ink factory, so an unusual building, with differently sized rooms. Mine was on the 4th (top) floor, but the lifts only go up to the third floor, so if you have heavy luggage, don't go for the 4th floor! Room was a good size, but the bathroom could have been bigger with all the space I had in the room. No baths only corner showers and if you bent down, you'd hit the screens. Service was very good and the tram ticket obtained by reception and put on the room bill was very useful. Within the courtyard is Harry's Bar and also a good Italian restaurant (huge pizzas). The in-house restaurant was also good.

Stayed: April 2013, traveled on business
Thank Les V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonPelikanHotel, Administration at Sheraton Hannover Pelikan Hotel, responded to this reviewResponded April 24, 2013

Dear Les V,

thank you for your review and your nice words.

I am glad that you enjoyed your stay and I agree with you that our rooms on the fourth floor are very special. As part of an on- going 3 year renovation project we are going to renovate these rooms by September 2013 and we are already in planning how to improve the design in consideration of the given architectural situation.
Of course we offer luggage service to all our guests.

I would be happy, if you would give us the chance through an upcoming stay to prove our high level of service and after finished the renovation to convince you with our new, renovated rooms.

Kind regards
Agnes Wendt
General Managers Office

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Reviewed April 9, 2013

I stayed 4 nights at this hotel. The staff on reception very helpful, its possible to get tram tickets and maps. My room was in almost in the foyer on the first floor but I couldn't hear a thing from the lift or people outside. There is no bath only shower which is a little like a horse box but did the job. The decorative lights could do with some dusting. Bed was very comfortable but the rooms too warm. No english TV only news.....yawn!
Wasn't too impressed with the room service menu, I went to the chinese around the corner, that was nice, no delivery but reception will order for you and its 2 mins away.
It was really easy to get to town choice of 3 trams and 5 stops. If you are a bargain shopper like me its paradise.

  • Stayed: April 2013, traveled on business
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Thank ebonyqueen22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonPelikanHotel, Administration at Sheraton Hannover Pelikan Hotel, responded to this reviewResponded April 24, 2013

Dear ebonyqueen22,

Thank you for your review and your important comments regarding your stay at our hotel.
I apologize that we did not meet your expectations in every detail but I am very thankful for your references!

I would be very happy, if you would give us the chance to show you, that the Sheraton Hanover Pelikan Hotel is able to meet all you expectations in a high class hotel.

Kind regards
Agnes Wendt
General Managers Office

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Reviewed March 18, 2013

I stayed three times in the last 6 months at this hotel. While its location is not exactly top notch the hotel itself is a very nice complex build into a historic factory site in Hanover. The rooms are very nice and very stylish, but a bit on the small side. The restaurant is very good for breakfast as well as for dinner and Harry"s New York Bar is a good place for a drink before retiring to bed.
Service is good and all in all, I have nothing negative. It is not a 5 star property but a solid price for value in its class. As for the location, 3 tramlines service this location and so the trip to the city center is just about 10 minutes and very frequent even late evenings. If you like it a little more quiet this hotel is a perfect choice.

Room Tip: Doesn't matter, the hotel is in a very quiet area so no matter where you are you don't have...
  • Stayed: March 2013, traveled with friends
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Thank jboese2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonPelikanHotel, Direktion at Sheraton Hannover Pelikan Hotel, responded to this reviewResponded March 25, 2013

Dear jboese2,

Thank you very much for your review and your compliments!

We look forward to welcoming you again at Sheraton Hannover Pelikan Hotel.

Kind regards from Hanover

Agnes Wendt
Administration

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Hannover Pelikan Hotel

Address: Pelikanplatz 31, 30177, Hannover, Lower Saxony, Germany
Location: Germany > Lower Saxony > Hannover
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#4 Spa Hotel in Hannover
#8 Family Hotel in Hannover
#12 Business Hotel in Hannover
#14 Romantic Hotel in Hannover
#18 Luxury Hotel in Hannover
Price Range: $99 - $692 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Hannover Pelikan Hotel 4.5*
Number of rooms: 147
Official Description (provided by the hotel):
The Sheraton Hanover Pelikan Hotel, in the former Pelikan fountain pen factory from 1906, is located just 10 minutes from the city center and even closer to the trade fair grounds. The industrial monument now houses an inventive design hotel with high ceilings, large windows and modern interior. Treat yourself at our 5th Avenue Restaurant which offers you refined delicacies from all over the world or enjoy classic cocktails in our legendary Harry's New-York Bar. Connoisseurs will appreciate the adjacent Bowmore Cigar Lounge, which offers a wide range of whiskey and selected cigars. ... more   less 
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Also Known As:
Sheraton Hannover

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