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“Nice spacious hotel in old factory building”

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Sheraton Hannover Pelikan Hotel
Ranked #23 of 160 Hotels in Hannover
Certificate of Excellence
Cleveland, Ohio
Level 6 Contributor
162 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“Nice spacious hotel in old factory building”
Reviewed June 24, 2011

Arrived later in the evening, greeting promptly and quickly checked in. Room was nice, spacious and a bit different on a fun level. Given that this was an old factory converted into a hotel is has a bit of character not normally found in hotels which I liked.

  • Stayed May 2011, traveled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank LastFlightOut21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jana1983, Front Office Manager at Sheraton Hannover Pelikan Hotel, responded to this review, June 27, 2011
Dear Approach2Minimums,

I would like to thank you for your nice comment regarding your stay at the Sheraton Hanover Pelikan Hotel.

It is wonderful to see you enjoyed your time spent with us and that you especially liked the character of the former pelikan factory.

I hope you had a pleasent and safe journey back to Cleveland and the team of the hotel is looking forward to welcoming you back soon.

Yours sincerely,

Jessica Jäger
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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330 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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English first
Vienna, Austria
Level 3 Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 15, 2011

- OK location, not directly in the city center but not very far away from it
- Nice gym (yet tv only on selected machines), opening hours from 7 to 23.00
- Rooms are interesting (bed is located diagonally in the room), very clean bathroom
- Very nice restaurant, very good food, very nice atmosphere
- Sometimes overpriced...but that is common for Hannover as there is almost always a shortage of rooms because of the fairs

  • Stayed May 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank ElisaVienna2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jana1983, Front Office Manager at Sheraton Hannover Pelikan Hotel, responded to this review, June 20, 2011
Dear ElisaVien,

First of all we would like to thank you for staying with us and for taking the time to share your impressions. Service Culture and Guest Satisfaction are our highest aims and we are pleased to read that you enjoyed your visit at the Sheraton Hanover Pelikan Hotel.

Your are correct with the fact that Hanover is a fair city, therefore the demand and the price of the rooms are high during the exhibition period.

Dear ElisaVien, I wish you a great remaining week and send my best regards to Vienna.

Jessica Jäger
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stafford, United Kingdom
Level 4 Contributor
44 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed June 13, 2011

Usually when a hotel is busy due to conferences and the like, I make allowances for the staff being too busy. This did not happen at this hotel. Even though the hotel was apparently full (had to check with staff), the service I received was as if I was the only guest. The rooms were comfortable, and the restaurant was excellent. The food was more expensive than I expected, but the quality of the meal more than justified the cost. The Gym at the Sheraton was the best I have ever been to at a hotel.

  • Stayed June 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Shane F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jana1983, Front Office Manager at Sheraton Hannover Pelikan Hotel, responded to this review, June 14, 2011
Dear kjshanef,

thank you for taken time to summarize your Sheraton impression and for sharing ít with us and the Tripadvisor community! We are glad you decided to stay with us.

It is really nice that you enjoyed the time at the Sheraton Hanover Pelikan Hotel as well as at the gym physicalpark.

We are looking forward to welcoming back soon.

Yours sincerely,

Jessica Jäger
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdeen, Scotland
Level 4 Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed March 22, 2011

Stayed for one week recently on business and found the hotel to be of a high standard for business requirements. Ok, the rooms are a little quirky, but that shouldn't put you off, if you dont want stairs in the room then just request that when checking in or booking. Restaurant was good, the choices of cold meat and cheese could have been a bit more varied but staff were all attentive and the juices were very nice. Location is fine if you're on business but a little out of town if on leisure, however the tram stop is only a very short walk and good for transport links.

  • Stayed March 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Carpediem1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jana1983, Front Office Manager at Sheraton Hannover Pelikan Hotel, responded to this review, March 23, 2011
Dear Carpediem,

thank you very much for taking time to share your feedback regarding your recent stay at the Sheraton Hanover Pelikan Hotel.
We are delighted to hear that you had a very pleasent and comfortable stay with us.

You are right with the fact that our hotel is well situated, just 10 minutes away from the city centre. The tram need only 5 stops to the main station.

Again many thanks for your comment and we hope to see you once more in the near future.

Sincerely,

Jessica Jäger
Front Office Manager
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Voorschoten, The Netherlands
Level 4 Contributor
26 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed January 30, 2011

On our way back home we stayed a night in the Pelikan Hotel. Although it is a Sheraton hotel is quite different from the standard hotel you would expect. The fact that it is in the old Pelikan pen factory makes this hotel unique. We stayed in a club room . Rooms were not very big but a nice surprise out of the ordinary. The service was outstanding. We used the Gym that you have access to as hotel guest. It is a gym with a lot of facilities and huge sauna. We had dinner in the hotel and must say that the menu choice was great. Because the hotel was not very full they had to open the club lounge for us. This was not a problem at all and they checked frequently if we needed a refill. At breakfast the chef made wonderful pancakes on request.

  • Stayed October 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JWM68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jana1983, Online Executive at Sheraton Hannover Pelikan Hotel, responded to this review, February 3, 2011
Dear JWM68,

Thank you for taking the time to share your experiences at the Sheraton Hanover Pelikan Hotel.
We are pleased to hear that you enjoyed your stay at our premises.
Thank you for pointing out the extraordinary character of the hotel, a fact we are particulary proud of.
The team of the Restaurant 5th Avenue would also like to thank you for your positive feedback.
We look forward to welcoming you again.

Kind regards to the Netherlands
Jana Marek
Online Executive
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London, United Kingdom
Level 4 Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed October 26, 2010

I stayed at this hotel in June and July 2009 for business, working in nearby Hanover. The hotel was very clean and efficient as one would expect in Germany. The rooms are very comfortable although some of them are split level so you had stairs in the middle of the room, very odd. The breakfast was plentiful and catered for all tastes. The only downsides are that is was far from the offices we were working at and the local restaurants did not cater that well for vegeterians (although I understand this is a general problem in Germany). A nice hotel and it was a pleasant refuge after a hard day's work.

  • Stayed June 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LondonTraveller192
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jana1983, Online Executive at Sheraton Hannover Pelikan Hotel, responded to this review, November 1, 2010
Hi LondonTravaller192,

thank you very much, for your positive rating on Tripadvisor.
It is great, that you felt very comfortable in the Sheraton Hanover Pelikan Hotel.
We will forward your comments to our team and I think the employees are very proud of your feeback.
Best regards from Hanover, Jana Marek
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London
Level 2 Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 30, 2010

The hotel looks better from the outside than what you actually get. Standard rooms are not very big and have an odd layout with stairs in the middle of the room. Bathrooms are small and nothing special. OK for one night if you are on a business trip. Gym is very good.
Cannot tell about breakfast but looked ok. Check/in efficient and friendly service.

  • Stayed June 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travellerLDN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jana1983, Online Executive at Sheraton Hannover Pelikan Hotel, responded to this review, September 1, 2010
Dear traveller LDN,

Many thanks for the publication of your hotel assessment.
The Sheraton has lain in the building of a former pen holder factory which stands under conservation of monuments and historic buildings. Therefore it is not possible for us to change the rooms in the size.
We try to improve our services steadily, so we thank you for your positive feedback.
Hopefully you choose our hotel again when you plan a business trip to hanover.

Best regards,

Jana Marek
Online Executive
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Hannover Pelikan Hotel

Property: Sheraton Hannover Pelikan Hotel
Address: Pelikanplatz 31, 30177, Hannover, Lower Saxony, Germany
Location: Germany > Lower Saxony > Hannover
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#4 Spa Hotel in Hannover
#8 Family Hotel in Hannover
#12 Business Hotel in Hannover
#14 Romantic Hotel in Hannover
#18 Luxury Hotel in Hannover
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Sheraton Hannover Pelikan Hotel 4.5*
Number of rooms: 147
Official Description (provided by the hotel):
The Sheraton Hanover Pelikan Hotel, in the former Pelikan fountain pen factory from 1906, is located just 10 minutes from the city center and even closer to the trade fair grounds. The industrial monument now houses an inventive design hotel with high ceilings, large windows and modern interior. Treat yourself at our 5th Avenue Restaurant which offers you refined delicacies from all over the world or enjoy classic cocktails in our legendary Harry's New-York Bar. Connoisseurs will appreciate the adjacent Bowmore Cigar Lounge, which offers a wide range of whiskey and selected cigars. ... more   less 
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Also Known As:
Sheraton Hannover

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