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“Bad experience”

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Mercure Hotel Hannover Oldenburger Allee
Ranked #38 of 161 Hotels in Hannover
Tervuren, Belgium
Level Contributor
36 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Bad experience”
Reviewed May 15, 2012

The clerk in the reception was an intern which could not help us and even though the manager name was written as 'on duty' she called her manager to ask for help.
The room was not very nice compared to other Park Inns.
We waited for a while for staff to clean the table and they were not smiling. i did not feel comfortable to ask something. A smiling face can compensate even a bad service andI could not find this in this hotel.

  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank GP_Brussels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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232 reviews from our community

Traveler rating
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See reviews for
32
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Danish first
  • Dutch first
  • English first
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  • German first
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English first
Hannover
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 13, 2012

The breakfast was very, very good! A lot of different types of food and a lot of choices. The service was good, the people where very kind and helpfull. The hotel is clean, modern and have big one-person beds. Please take your own pillow,with you, because the pillows in the hotel where too soft and too small. Our room was clean and cleaned every morning, also the bathroom. Very nice! There is also a tramstation across the street to take you to the centre of Hannover in only 15 minutes.

Unfortunaltely there was no free internet/wifi.

  • Stayed February 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gunther M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruges, Belgium
Level Contributor
75 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed January 16, 2012

Clean hotel, with complementary parking. Tram stops a block from hotel. Internet you have to pay for (as usual at (imho) exuberant rates of abt 15-20 euros for a day).

I came in after a long drive and had business diner set up later that night in town. They gave me room 626. Room has 2 single beds and is clean, but being on the sixth floor you overlook what looks like six air-conditioning vents and a huge light display advertising the hotel. So get ready for the constant hum of ventilators and you're room being flooded by the light of the outside display. The curtains don't close all the way to the floor so you'll be sleeping in a room as if it where daylight outside.

If you are sensitive to these things than avoid this room #626. I didn't bother changing rooms but afterwards wish I did.

I must add I had booked this room via booking.com and as I have found out in the past good rates via booking.com can mean the smallest room or a room in a bad location. So I must keep that in mind next time.

  • Stayed January 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Betabloke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
151 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed January 16, 2012

If you were expecting more, the joke's on you. It's a motel, transient, "I've got no where else to spend the night" kind of place. Don't do if you don't have to.

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Houston3214
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Hannover hotels

Leuven, Belgium
Level Contributor
148 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed January 15, 2012

Standard business hotel with efficient service. A little bit old fashionned in the rooms. Good beds and good breakfast.

No free Wifi and all television channels in the German language. Also at the front desk you have to insist to speak an other language than German.

  • Stayed January 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Philip3012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iran
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
Reviewed January 10, 2012

We stayed 2 nights in March, Generally it was a little lower than a 4 star hotel in my mind but it is satisfactory, the Hotel is clean , tidy , the room is very clean and relatively large and has enough space. Our room was in the second floor and the sleep quality was good. The room services and room amenities were enough. The only downside is the location that is about 15 minute tram ride from city center. The tram station is only a minute walk from hotel. There is a gas station nearby (6 min walk) that has a Burgur King and a supermarket inside. The breakfast was good with many choices.

  • Stayed March 2011, traveled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Saman1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milan, Italy
Level Contributor
136 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed November 4, 2011

I've been in this hotel at least 10 times, every year during the Hannover Messe. The place is quiet, good rooms, clean and with space. the service in the front desk is good, the bar staff also. the breakfast is very good and complete with meat rools and good roasted bacon and eggs... ideal for a long day in the exhibition... the only problem is the high price during the exhibition Messe time in Hannover, the increase the prcie too much when usually is very cheaper... good place for meetings and business rooms also..

  • Stayed March 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sindec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercure Hotel Hannover Oldenburger Allee

Property: Mercure Hotel Hannover Oldenburger Allee
Address: Oldenburger Allee 1, 30659, Hannover, Lower Saxony, Germany (Formerly Park Inn by Radisson Hannover)
Location: Germany > Lower Saxony > Hannover
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
#25 Luxury Hotel in Hannover
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Hotel Hannover Oldenburger Allee 4*
Number of rooms: 150
Official Description (provided by the hotel):
The Mercure Hotel Hannover Oldenburger Allee offers 150 rooms in the categories of Standard, Superior and Privilege. All rooms are single or double rooms. From board meetings to kick-off events with a stage or live broadcast, our 8 conference rooms, for up to 450 people, provide the ideal setting for your event. Enjoy a relaxing end to the day in the restaurant "le jardin", the dining bar "FAIRLight", on the summer terrace or in the sauna with a view of Hannover. The high-quality facilities as well as the convenient location near the highways A2, with access to the airport, A7 and the "Messeschnellweg" (expressway) make the Mercure Hotel Hannover Oldenburger Allee a perfect choice for business and leisure travellers. 75 parking spaces in the garage and 100 free outdoor parking spaces guarantee stress-free parking. The Hannover city centre can be reached in 15 minutes by tram. Leisure travellers can purchase tickets for the Hannover Adventure Zoo directly in the hotel. For culture enthusiasts, Hannover, with the Royal Gardens of Herrenhausen, numerous museums and sights, is a first-class destination for a city trip. The Mercure Hotel Hannover Oldenburger Allee is the perfect starting point for weekend and business trips. ... more   less 
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Also Known As:
Hannover Park Inn

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