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“Nice hotel, but needs updating”

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Crowne Plaza Hotel Hannover
Ranked #3 of 160 Hotels in Hannover
Certificate of Excellence
Helsinki, Finland
Level 3 Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Nice hotel, but needs updating”
Reviewed November 5, 2012

Stayed for one night and got upgraded to junior suite. That is always a pleasant surpise. Staff was very helpful. Rooms did not have wlan, but wired internet was available for 16€ per day. The room itself was clean, but as said it was a little bit worn and tired. During my visit the temperature was close to 0 and the room was also quite cold.

Breakfast was average, nothing special. All in all average hotel, but due to upgrade and friendly staff I give 4 stars. ;-)

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JP P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorothea R, Assistant to General Manager at Crowne Plaza Hotel Hannover, responded to this review, December 28, 2012
Dear JP P,

Thank you for taking the time to review your recent hotel stay on tripadvisor. We are delighted to hear that you appreciated the upgrade to one of our junior suites and the friendlyness of our statff.
We are currently working on a refurbishment project, so that hopefully you'll be pleasiantly surprised the next time you stay with us.
Sincerely yours,
Dorothea Rosilius
Assistant to General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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407 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (34)
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Pickering, Canada
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 15, 2012

We are very pleased with our hotel. It is within walking distance from the train station and downtown core. The hotel has an excellent breakfast buffet. Our room was upgraded to a junior siute because we stayed for a week. Highly recommended!

Room Tip: book a room on the upper floors and away from the street
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank amy1954
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorothea R, Assistant to General Manager at Crowne Plaza Hotel Hannover, responded to this review, October 29, 2012
Dear Amy1954,

Thank you very much for your prositive review. We are delighted to hear that you enjoyed your stay with us and look forward to wlcoming you again. Thanks for sharing your positive experience on Tripadvisor.com!
Sincerely yours,

Dorothea Rosilius
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berlin, Germany
Level 5 Contributor
55 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed September 18, 2012

This is a good choice when staying in Hannover. Comparing with other Crowne Plaza Hotels it is somewhere above the average. It is not directly located in the center, but probably most people do not stay in Hannover because of the "interesting" city center anyway...
As others have written, the rooms are not completely new, but in my view large, nice and clean, even more if you are a Priority Club member and you get an upgrade.
The breakfast is very good, excellent juices, good quality, maybe not perfect if you prefer the complete American breakfast with all the high-calorific warm choices; the service may be somewhat slow.
The price is often quite high, and incredible high when there is a large Messe - but this is the case everywhere.
In summary, for sure one of the best hotels in Hannover.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank xirxy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorothea R, Assistentin der Geschäftsleitung at Crowne Plaza Hotel Hannover, responded to this review, October 17, 2012
Dear xirxy,

Thank you for considering the Crowne Plaza Hannover one of the hotels in the capital of Lower Saxony. We very much appreciate your positive comments on your recent stay with us.

You mention that in our breakfast buffet you missed the complete American breakfast options.
We do indeed offer a wide selection of egg dishes as well as pancakes and waffles. For quality reasons, these items are cooked to order instead of being displayed in heated containers in the buffet. I am sorry to hear that appearently this choice has not been pointed out to you by our staff so that you could not enjoy this part of our breakfast selection.

I hope this information gives you something to look forward to for your next stay at the Crowne Plaza Hannover and look forward to seeing you again soon.

Sincerely yours,

Dorothea Rosilius
Assistant to General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 6 Contributor
90 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed August 9, 2012

This hotel is a little away from the centre of Hannover, but otherwise it ticks all of the boxes for a stopover when driving across Germany.

It was late by the time we arrived, and the restaurant was quiet. I was sure we would struggle to get anything worth eating but far from it the food was first rate. I asked for a steak, which was off the menu, and the staff were very obliging.

The rooms are a good size but need updating. The bathrooms are a little strange and cramped but the stay was otherwise very comfortable.

  • Stayed July 2012, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Dale3000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorothea R, Assistant to General Manager at Crowne Plaza Hotel Hannover, responded to this review, October 17, 2012
Dear Dale3000,

We appreciate your positive feedback and thank you for sharing it on tripadvisor.com. It's good to hear that you enjoyed the food and service in our restaurant. In reference to the room decor, We are already in a refurbishment project and I hope you will be pleasantly surprised next time you are staying with us.
We look forward to seeing you again at the Crowne Plaza Hannover!
Sincerely yours,

Dorothea Rosilius
Assistant to General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London UK
Level 6 Contributor
212 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed August 9, 2012

very friendly staff both at check in/out and at breakfast.
decor may be slightly dated but still functional and clean!
I have not used the spa, but it certainly looks nice!
good location, very near city center.
my return is guaranteed!

  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pjspjs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorothea R, Assistentin der Geschäftsleitung at Crowne Plaza Hotel Hannover, responded to this review, October 17, 2012
Dear TheSteck,

Thank you for sharing your positive impressions of your recent visit to the Crowne Plaza Hannover. We very much appreciate your favourable comments on our friendly staff and have gladly passed them on to the team. The decor is a topic we are gradually working on - maybe you'll be in for a surprise next time you'll stay with us.
We look forward to welcoming you again!
Sincerely yours,

Dorothea Rosilius
Assistant to General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lincoln, United Kingdom
Level 6 Contributor
89 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed July 5, 2012

Stayed here for one night while visiting the Messe, The location is ideally placed only a short 10-15 minute walk to the centre of Hannover and is relatively easy to reach with a car, parking is available on site and is reasonably priced for a Crowne Plaza.

We were checked in and for reasons I never understood we were given a upgrade to a corner room/junior suite, Im only a Gold Ambassador so it was very nice surprise, the room was huge with its own balcony, the view was only of the opposing houses but it was a bit of a novelty. This pleased the person I was sharing a room with and they could smoke without having to go outside!

The reception desk gave us a map with all the restaurant within the town and we made the 15 minute walk into the centre. We had breakfast in the morning and was just as you expected from a business hotel Crowne Plaza.

Overall I had a excellent stay, the room was the size of three normal ones and everything was as you expect of a Crowne Plaza, It doesn't quite have the special touch to make a 5 start rating though, but still a good place to stop.

  • Stayed November 2011, traveled on business
    • Value
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    • Cleanliness
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Helpful?
1 Thank Leaping_Deere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorothea R, Assistentin der Geschäftsleitung at Crowne Plaza Hotel Hannover, responded to this review, October 17, 2012
Dear Leaping_Deere,

Thank you for sharing your positive impressions of our hotel on Tripadvisor.com. We especially appreciate the 5 star rating for the Crowne Plaza Sleep Advantage as well as the positive comments on our room and the cleanliness. And we are glad to hear you enjoyed the room upgrade that was extended to you as a member of the IHG Priority Club.
We look forward to hosting you again whenever your travel plans put Hannover on the agenda.
Sincerely yours,

Dorothea Rosilius
Assistant to General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Little Rock, Arkansas
Level 6 Contributor
474 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 196 helpful votes
Reviewed July 4, 2012

This is a beautiful hotel. Big rooms. Decent view. Not far from the nightlife, but not really close enough to walk either. There were plenty of dining choices in walking distance. Very clean, very nice. The rooms were huge, compared to a lot of other places in Europe. You pay for it, though. My room was $322 for one night with the corporate discount.

  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Roadhore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Assistentin der Geschäftsleitung at Crowne Plaza Hotel Hannover, responded to this review, July 6, 2012
Dear Roadhore,
Thank you very much for your positive review of the Crowne Plaza Hannvoer Schweizerhof - and for calling us a "wonderful hotel".
We look forward to welcoming you again whenever your travels put Hannover on the agenda.
Yours sincerely,
Dorothea Rosiliús
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Hotel Hannover

Property: Crowne Plaza Hotel Hannover
Address: Hinueberstr. 6, 30175, Hannover, Lower Saxony, Germany
Phone Number:
Location: Germany > Lower Saxony > Hannover > Mitte
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#1 Spa Hotel in Hannover
#2 Luxury Hotel in Hannover
#20 Business Hotel in Hannover
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Crowne Plaza Hotel Hannover 4.5*
Number of rooms: 201
Official Description (provided by the hotel):
Choose the welcoming Crowne Plaza Hannover hotel for successful business in the heart of Hannover city centre.Stride into the airy Lobby of Crowne Plaza Hannover, where our Front Desk staff are ready with the key to your calming room or Suite. We can point you to our Business Centre and our Crowne Meetings Director is ready to fine tune your event in our 8 meeting rooms. If you've had a long flight, you can relax with a hot stone massage or sauna in our modern spa.Crowne Plaza Hannover is just 5 minutes' walk from Hannover HBF rail station, from where it's a 10-minute subway ride to Hannover Airport. We are close to firms such as VW, Continental and TUI, and a 15-minute drive from Hannover Messe. After meetings, stroll 10 minutes to entertainment and shopping attractions or soak up the atmosphere at Hannover 96 football club's AWD Arena, 2km away.Long-serving and dedicated staff bring an extra level of service to our renowned breakfast buffet. You can enjoy private dining in our Bistro Im Schweizerhof restaurant and celebrate business success with colleagues over cocktails and draught beers in our Lobby bar. In-room dining is available 24 hours.Energise with treatments from certified beauty therapists in the start-of-the-art spa at Crowne Plaza Hannover, or find inspiration in a performance at Hannover Opera House, a 10-minute walk from the hotel. ... more   less 
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Also Known As:
Crowne Plaza Hannover
Hannover Crowne Plaza

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