At Vapiano's in Braunschweig the food quality depends very much on what you eat. We had pasta with river crayfish (granchi) and the calf meat with tuna (vitello con tonno; antipasti), which were both excellent. But the beef (carpaccio; antipasti) was deep frozen, watery and thus without taste.
The ambiente is OK for a self service restaurant. Be sure not come during "rush hour" because you have to wait hours for your food to be ready.
When we complained about the carpaccio the shop manager offered us an espresso as a kind of compensation but we had to leave.
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