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Mercure Hotel Wiesbaden City
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Reviews (581)
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All reviewsgold memberomelette stationnice hotelfriendly staff at receptionrenovated roomthe main train stationbusiness tripclose to the city centerexcellent locationwalking distanceunder renovationpublic areasbreakfast buffetchristmas marketfitness centercomfortable roomsper day
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Reviewed April 6, 2014

Location is very good, within a short walking distance of the old center that has many dining and shopping options. The room was big, clean, well lit and had a comfortable work area. The breakfast had a great selection and they have extended breakfast hours on the weekend, so you don't need to rush. Staff was very friendly and helpful.

  • Stayed: March 2014, traveled on business
    • Value
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Thank 2muchtimeontheroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crowne Plaza W, Administrative Assistant at Mercure Hotel Wiesbaden City, responded to this reviewResponded April 7, 2014

Dear valued guest,

Thank you very much for your review regarding your recent stay with us.
We are glad to hear, that you liked your guest room and the breakfast buffet.
We would be happy to welcome you back pretty soon.

Best regards

Tatjana, Guest Service Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 5, 2014

The hotel is well located in tourist area, within a short walk distance. It surrounded with f&b as well as supermarket. The main station is around 15mins by foot. We enjoyed the entire stay in their junior suite room. Great room decoration with cozy furniture. However, we not not entirely satisfy with their room heater. We feel so dizzy n request to on air con. But the technician said that the air con can be on in summer only. We hv no choice but to open the window. The room become noisy at night cause it facing to the road.
The breakfast is good with a lot selection of hot n cold food. We love the fresh orange juice which exclusively serve to ihg member only.

  • Stayed: March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
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Thank chang s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crowne Plaza W, Administrative Assistant at Mercure Hotel Wiesbaden City, responded to this reviewResponded April 6, 2014

Dear valued guest,

thank you very much for taking the time to review your stay at the Crowne Plaza Wiesbaden.
We are happy to hear, that you enjoyed your stay in our junior suite and our closeness to the city center.
We apologize for any inconvenience caused by the air conditioning, that was not running yet. As my colleague said either our heating or the air conditioning can be turned on. Unfortunately especially during the transition period from winter to spring the temperature does not always match the temperature perception of all of our guests.
We are looking forward to welcoming you again in Wiesbaden.

Best regards Tatjana, Guest Service Team

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Reviewed March 31, 2014

I stayed in this hotel for three nights and i can say that this hotel is worth for every euro spend. The rooms are specious, modernistic, clean, well equipped even with iron. It's close to the city center and to the train station in Wiesbaden. The walking distance to the train station and city center is approximately 7-10 minutes. Breakfast is amazing. Staff at the reception is very nice. I will recommend this hotel to everyone.

Room Tip: room number 120.
  • Stayed: March 2014, traveled on business
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Thank Dejan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crowne Plaza W, Manager at Mercure Hotel Wiesbaden City, responded to this reviewResponded April 5, 2014

Dear valued Guest,

thank you, for taking the time to write a review about your recent stay.
We are happy to hear, that you enjoyed your time at the Crowne Plaza Wiesbaden. We hope to welcome you back soon and also thank you, for posting some pictures from the room you stayed in.

Sincerely,

Caroline
Guest Service Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 5, 2014

This was a really nice hotel, i had read some reviews and one in particular was bad, but this seemed unreal so i chanced this hotel as the pictures looked ok.
it was lovely, very clean, very friendly and one of the only hotels on the continent that i have been to where you can get free wifi, granted the free wifi is only for 2 hours and slow but you can pay a fair rate for high speed. for me it was enough.
the food in the restaurant was of a high quality and there was a good selection for breakfast.
it is in a very good location for visiting the town and only approx 10 minutes walk from the station.

Room Tip: try to avoid a room that overlooks the smokers courtyard off the bar area as it can get a little noisy.
  • Stayed: February 2014, traveled as a couple
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Thank joan370
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crowne Plaza W, Administrative Assistant at Mercure Hotel Wiesbaden City, responded to this reviewResponded March 6, 2014

Dear valued guest,

thank you for writing such a positive and detailed review concerning your stay at the Crowne Plaza Hotel Wiesbaden.
We really appreciate your estimation of our internet access, restaurant and breakfast.
It is a nice compliment for us, that you felt comfortable while staying at our house.
We hope to welcome you back soon.

Kind regards,

Tatjana, Guest Service Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 1, 2014

Stayed here for business in November 2013. The rooms are above average, service very good and location in the city-center is perfect. The bartender was very friendly, good conversation and the gin-based-cocktails were amazing. The complementary sleep vaporiser (from This Works) has given me a perfect night's sleep!

  • Stayed: November 2013, traveled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Thank Stephan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crowne Plaza W, Administrative Assistant at Mercure Hotel Wiesbaden City, responded to this reviewResponded March 4, 2014

Dear valued guest,

thank you very much for the positive feedback, that you posted.
We are happy to hear, that you enjoyed some cocktails in our bar and that you slept well due to our aromatherapy kit.
We would be happy to welcome you once again at the Crowne Plaza Hotel Wiesbaden. I am sure, that there are still attractions in Wiesbaden left for you to discover.

Best regards,

Tatjana

Guest Service Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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