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“Historically old + currently being renovated = mixed feelings”

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Radisson Blu Schwarzer Bock Hotel
Ranked #1 of 45 Hotels in Wiesbaden
Certificate of Excellence
Reviewed May 9, 2014

The old Historical hotel in the center of Wiesbaden carries the memory of all the past luxury of the place. Yet a full renovation is needed to match the latest standards of comfort (sound insulation, air conditioning, room design, USB plugs, modern desks etc).
A full renovation started last year and is expected to be completed this summer.
Will that include a faster elevator engine (going from Lobby Level to 4th floor feels like going to the 40th floor of a NYC high rise).

My room was renovated with a new and comfortable bed, but the desk area was still quite small, wihout appropriate modern plugs. TV offers a large screen, but before you can select a TV channel you need to navigate though all these lengthy options trying to sell you "movies" on demand, at high price. Who still needs those ?
Restaurant is good, and the wine selection is really good, especially if you plan to discover local german wines.
I hope to return this fall with a better experience.

  • Stayed: May 2014, traveled on business
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Thank Thierry67200
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wolfgang W, Manager at Radisson Blu Schwarzer Bock Hotel, responded to this reviewResponded May 13, 2014

Dear Thierry67200,

Thank you for taking the time to review your stay from our hotel, Europe´s oldest traditional hotel, since 1486.

Full renovation of all guest bedrooms to a new timeless and elegant design will be finished in autumn 2014.

We are delighted that you enjoyed your stay at our Bistro 1486 and would be glad to welcome you again at our hotel.

Kind regards
Wolfgang Wagner

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166 - 172 of 569 reviews

Reviewed April 22, 2014

I booked a Business package and it was well worth it! Our room was large, beautifully decorated and furnished to the latest standard. the most impressive feature was the bed! I don't remember sleeping in such a comfortable bed for a long time! our room had large windows facing the courtyard, the room was quiet and cozy.
Oh, and I loved the chocolates we were given as a welcome present!!!
The wellness facilities are nice, more could be done with the lighting in the swimming pool area.

The breakfast was nice and the staff was very professional. The location of the hotel is very close to nice local restaurants and a lovely park.
I will be definitely back! I preferred staying here than in Radisson Blu in Frankfurt!
Very classy place!

  • Stayed: April 2014, traveled as a couple
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1  Thank MarcelaPomphrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wolfgang W, Manager at Radisson Blu Schwarzer Bock Hotel, responded to this reviewResponded April 30, 2014

Dear MarcelaPomphrey,

Thank you for the positive review.
It's nice to hear, that you had a pleasant stay in our house and that you feel comfortable with us.
We are looking forward to welcoming you as soon as possible again at the Radisson Blu Schwarzer Bock Hotel.

Kind regards
Wolfgang Wagner

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Reviewed April 14, 2014

Radisson hotel in Asia countries has better Food selection and services than in Wiesbaden. International food selection should include Asian food, not Italian etc. Counter staff is very help and is quick to sell upgrade package to customer. Good Job. Cost should include breakfast. No club lounge or facilities. Front lobby too small and lifts are too slow; you have only 5 floors. I think. Facilities are newer and more high technology in Asian countries. Standard Iron and ironing Board not provided. Cannot control temperature of room. Hotel location is good, No time to enjoy the SPA facility. No bathtub in the room.

  • Stayed: April 2014, traveled on business
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Review collected in partnership with Radisson Blu Hotels
Thank Koh Juay M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 7, 2014

I was transferred here from another local hotel which was overbooked. At first it all looked very grand, but I was given a newly refurbished room which was really quite small. Despite the size they had tried to cram in all the things that would be in a much bigger room, leaving no workspace, or space on the bedside table.

The room did have a huge balcony which would be lovely in the summer. In the winter it's little use. The bathroom was the same size as the bathroom, which didn't make sense. I think the space could have been used a lot better.

The room was also very hot which affected sleep, despite turning off the heating and having the balcony doors open for an hour before sleeping.

  • Stayed: April 2014, traveled on business
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Thank griangraf2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wolfgang W, Manager at Radisson Blu Schwarzer Bock Hotel, responded to this reviewResponded April 10, 2014

Dear Mr. griangraf2001,

Thank you for your feedback via tripadvisor.
That is correct, you get a new renovated room, but without a working desk.
Unfortunately we had just the small single room available.
We had problems with the heating and air conditioning, but we have already taken all steps to find a solution.

We are looking forward to welcome you again at the
Radisson Blu Schwarzer Bock Hotel Wiesbaden.

Kind regards
Wolfgang Wagner

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Reviewed March 11, 2014

Stayed at this hotel for a 10 day business trip and was unfamiliar with the area and transportation resources. All of the hotel staff was extremely helpful in providing assistance. The room was spacious and very comfortable. It provided the amenities needed for a working trip (internet, desk, etc). The spa area was a wonderful amenity. The hotel location has great access to shopping, dining, bus service, and taxis.

  • Stayed: March 2014, traveled on business
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Review collected in partnership with Radisson Blu Hotels
Thank Donna T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wolfgang W, Manager at Radisson Blu Schwarzer Bock Hotel, responded to this reviewResponded March 18, 2014

Dear Mrs. Donna T.,

Thank you very much for taking the time to review your stay from our hotel, Europe´s oldest traditional hotel.
We are very delighted that you enjoyed your stay and that you were able to feel comfortable in the whole hotel.
We would be delighted to welcome you again in the future in our hotel, restaurant and SPA Area.

Thank you!

Wolfgang Wagner

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Reviewed March 1, 2014

I stayed at this hotel for three nights to participate in a training course that was held in the hotel premises.

The building is quite charming and so was my room, although I understand that room sizes are quite uneven and I appear to have ended up with one of the larger rooms. My room, including the bathroom, was large and adequately furnished. There is an amazing array of television channels that probably represents the clientele of the hotel. For some reason, connecting to the free WiFi using my laptop proved slower than connecting to the same network using my iPhone, although once I was connected, the internet speed was fine.

I ate all my meals and snacks at the hotel during my entire stay and was only disappointed by one or two dishes. The snacks during our breaks were brilliant and very creative, a good combination of healthy and not-so-healthy treats that were all yummy. The meetings rooms are on the top floor of the hotel, which allowed us to enjoy good views of the city during our breaks.

The hotel is situated very near the shopping center and the old part of town, allowing for nice walks in the evening and lots of alternative dinner options for those who chose not to join us for dinner.

Hotel staff were always friendly, something I cannot say about some hotels I have stayed at in other German cities.

The second floor of the hotel is currently under renovation, but that didn't really spoil my experience. If you are sensitive to noise, ask for a room that is at least two floors above the construction site.

  • Stayed: February 2014, traveled on business
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Thank Talampakan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wolfgang W, Manager at Radisson Blu Schwarzer Bock Hotel, responded to this reviewResponded March 3, 2014

Dear Talampakan,

Thank you for taking the time to review your stay from our hotel, Europe´s oldest traditional hotel.
We are very delighted that you enjoyed your stay and that you were able to feel comfortable in the hotel as well in our meeting area.
We have already forwarded your positive feedback to our staff and we would be delighted to welcome you again in the future in our hotel.

Thank you!

Wolfgang Wagner
General Manager

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Reviewed February 12, 2014

Outside (and partly still inside, like bar): charming old palace out of Germany´s imperial past. Inside: freshly renovated rooms with all modern standards like WLAN and TV. What I liked (and still like) most: the bed - never slept better in a hotel. And the staff: it took only a couple of days until everybody welcomed me saying my name.

  • Stayed: February 2014, traveled on business
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Review collected in partnership with Radisson Blu Hotels
Thank Malte-Fabian F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wolfgang W, Manager at Radisson Blu Schwarzer Bock Hotel, responded to this reviewResponded February 13, 2014

Dear Malte-Fabian F.,

Thank you for your positive feedback.
We are pleased that you enjoyed the stay with us.
We have already forwarded your positive feedback to our staff.
We are pleased to welcome you again at our traditional hotel.

Thank you,
kind regards

Wolfgang Wagner
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Blu Schwarzer Bock Hotel

Address: Kranzplatz 12, 65183 Wiesbaden, Hesse, Germany (Formerly Radisson SAS)
Phone Number:
Location: Germany > Hesse > Wiesbaden
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Wiesbaden
#8 Business Hotel in Wiesbaden
#9 Romantic Hotel in Wiesbaden
Price Range: $115 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Radisson Blu Schwarzer Bock Hotel 4*
Number of rooms: 142
Official Description (provided by the hotel):
Welcome to the Radisson Blu Schwarzer Bock Hotel in Wiesbaden, the oldest grand hotel in Europe and home to a historic bathhouse and spa. The luxury hotel boasts an eventful history going back to 1486. The Radisson Blu Schwarzer Bock Hotel is located in the centre of Wiesbaden, the capital of the region of Hesse. Its excellent location on Kranzplatz square allows the guest to explore the city by foot. Saunter along Wilhelmstrasse, Wiesbaden's magnificent boulevard, or visit the numerous attractions, such as the Kurhaus, Casino, or Hessian State Theatre, which are all just a stone's throw away. Frankfurt International Airport is located 28 km from the Radisson Blu Schwarzer Bock Hotel, which is approx. a 30-minutes drive. The Hotel is also easily accessed by public transport. ROOMS & SUITES The Radisson Blu Schwarzer Bock Hotel, Wiesbaden has 142 rooms and suites, which combine a traditional atmosphere and timeless elegance with modern technology. Choose from one of our four room categories: Classic, Superior Class, Business Class and Suites. Enjoy the unique charm of our historic hotel. All room have air-conditioning and Internet access included. The Business Class rooms offer the following additional amenities: a complimentary gift upon arrival, a daily newspaper, bathrobe, free TV entertainment program, a Nespresso(R) coffee machine with a selection of specialty coffees as well as the "Super Breakfast" buffet in our Restaurant "Le Capricorne". RESTAURANT & BAR Bistro-Bar 1486 The Bistro-Bar 1486 combines traditional with modern architecture as well as regional and international cuisine. A relaxed bar atmosphere and historic flair gives the Bistro-Bar 1486 a unique feel. Whether you are in the mood for an exquisite menu or just want to round a successful day off with a glass of fine wine, our Bistro-Bar has everything you could possibly wish for. Restaurant ,,Le Capricorne" Start the day in our Restaurant "Le Capricorne" and enjoy a varied breakfast buffet. The elegance and charm of our restaurant provides the perfect setting for your breakfast,lunch and dinner, making it an ideal venue for celebrations, weddings and receptions. ... more   less 
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Also Known As:
Radisson Wiesbaden
Wiesbaden Radisson

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