This hotel has had mixed reviews and we have stayed there for 4 days and there is a mixed ambience. So here is the list of Good and Bad having just spent 800+ Euros at this hotel...
1. The Good
The location is excellent and being in Assmannshausen is far better than being in Rudeshiem. There are ferry docks just outside and there is at the chair lift to take you into the Hills. The location is excellent
The Hotel is an old country House and has an annex, a restaurant, a terrace and another restaurant for reservations. There is also a small bar
The rooms are good - ours had an excellent Rhine view with a small terrace. The room was well sized, a double bed and the bath room was also good. These were good. The views were excellent and they have a good chef.
The criticisms about the noise didn't seem real - here are trains everywhere down the Rhine and these stop at night so it wasn't a problem. The comments about the smell also seem unreal - there was a slight musty smell in one bit of the hallway but the place is old but the rooms were fine and very airy.
Wifi- its free but you have get a code everyday and the connections are really very weak so its very frustrating
The service - with one exception which was the excellent and helpful gentlemen at reception who was a model of service - the approach from this 5 star hotel was indifferent. This included waiting for one lady to finish sorting out the flowers for 10 mins before serving us, the breakfasts, where we were never asked if we wanted any warm food ( all the 3 or 4 star hotels did) - the kindly gentlemen who served us on the last day did... and then of course there was how to embarrass your guest.
When we arrived little was explained but we had booked dinner that night and so went to what we thought war the restaurant. There was no one around so we sat down and the conversation when like this
Waiter: this restaurant is reserved for guests of the hotel who have reserved
Me; I am guest and I have reserved
Waiter: this is for the special guests who have reserved and you must eat in the stube
Me: so though we are guest we can't eat here
Waiter: you must eat in the stube
Now I am totally prepared to accept that this was th gourmet restaurant and we might have gone to the wrong place but as a huge foodie there was a) no offer of would you like to eat here tonight b) can we book you tomorrow or c) would you like to see the menu...it was not the service of a 5 star hotel and its about 15 years since I was embarrassed in a restaurant
The swimming Pool is also closed
Conclusion - so basically this Hotel has an excellent location, good rooms but it's not a 5 star hotel. It could be astounding but it really need to work on the customer service angle and sorting out some details ( good wifi is a must for most international travellers).
I enjoyed the location, the room and the view but it could have been breathtaking.....
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Priceline, Orbitz, Travelocity, Hotel.de, Agoda, HRS, TripOnline SA and HotelQuickly so you can book your Krone Assmannshausen reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Krone Assmannshausen Hotel Ruedesheim Am Rhein
- Krone Assmannshausen Germany/Ruedesheim Am Rhein