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Reviewed July 9, 2019 via mobile

Rooms where clean and comfortable. The breakfast was great a good selection of food. Great outside area to have a few drinks. Close to subway and a few resturants. We stayed for a couple of nights before starting a tour.

Date of stay: June 2019
Trip type: Traveled as a couple
2  Thank shazbar01
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
SheratonOffenbach, Guest Relations Manager at Sheraton Offenbach Hotel, responded to this reviewResponded July 16, 2019

Dear shazbar01,

We would like to thank you very much for your evaluation of our house and your time.

It is nice to read that our rooms and our breakfast offer could delight you. We are also glad that you liked the surroundings of our hotel and our outside area so much.

We are looking forward to welcoming you again in the future and wish you all the best in the meantime.

Kind Regards,

Sabrina Moldovan
Reservations Agent

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 27, 2019

My wife and I stayed at the Sheraton, in Offenbach am Main, for a two-night layover before the end of our Europe trip. We arrived after a long, hot train ride from the Czech Republic to Frankfurt, and were very happy to have a nice, air-conditioned room waiting for us. The room was clean and comfortable, and the on-site restaurant was very good – although the price for breakfast seemed a bit high. The hotel is set back from the main street, which made for a reasonably quiet night. The staff was friendly, efficient, and very helpful. Would definitely stay here again if I was in Offenbach.

Date of stay: June 2019
  • Trip type: Traveled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Roadman58
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
SheratonOffenbach, Guest Relations Manager at Sheraton Offenbach Hotel, responded to this reviewResponded July 1, 2019

Dear Roadman58,

Thank you very much for your stay in the Sheraton Offenbach Hotel and for taking your time to share your experience with us.

Your feedback is very important for us and it´s great to see in your answers, that you had a very comfortable and pleasant stay in our house.

The team from the Sheraton Hotel wishes you all the best and we would be very happy to welcome you again.

Kind regards from Offenbach,

Sabrina Moldovan
Reservations Agent


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Reviewed June 14, 2019

Was here for a business trip in the area and tried the hotel. It was a really good experience. Check-in done by the app so when i arrived everything was already settled. They upgraded me to another room which was great to see. It's quite a big hotel with 5 floors. Nice room with a lot of space. Bathroom was clean (not that big) but good enough. There is a fitness room downstairs. Because of the nice weather we had dinner outside. Great location, good beers and proper food. Breakfast is on the floor at the reception and has a huge choice. You can't leave that place hungry! all together a great stay and for sure I will be back next time.

Room tip: Try to get on florr 4 or 5, really quiet
Date of stay: June 2019
  • Trip type: Traveled on business
    • Location
    • Sleep Quality
    • Service
Thank Moisandor
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
SheratonOffenbach, Guest Relations Manager at Sheraton Offenbach Hotel, responded to this reviewResponded June 19, 2019

Dear Moisandor,

Many thanks for the great review.

We are very happy to read that your stay in our hotel was so enjoyable.

Our staff do their best every day to put a smile on the lips of our guests and to make them feel at home. All the better to read that we have managed that with you.

We are looking forward to welcoming you again in the near future.

Best Regards

Sabrina Moldovan
Reservations Agent

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Reviewed June 4, 2019

Hotel location not the greatest. A Mall across the street behind some buildings.
The hotel itself was very presentable. Nice restaurant, breakfast buffet had a large selection. Rooms were clean and roomy, bed comfortable.Did not do any exploring around the hotel, due to our tour.
One drawback was that their computers were down, internet on cell phone was adequate even though you had to login everyday.

Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank James H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
SheratonOffenbach, Guest Relations Manager at Sheraton Offenbach Hotel, responded to this reviewResponded June 12, 2019

Dear James,

Thank you for taking the time to give us a feedback about your last stay.

Your answers tell us that you had a most likely pleasant stay in our house.

We apologize for the inconvenience caused by the non-working computers. Please be assured that I will forward your evaluation to the responsible departments and that we will do our best to meet your expectations at your next possible stay.

However, I am happy to read, that you were pleased with our hotel, the Restaurant and the breakfast buffet. We are also very glad that you liked our beds and the cleanliness and size of our rooms.

It would be a pleasure to welcoming you again.

In the meantime, I wish you all the best,
Best regards,

SABRINA MOLDOVAN
Reservations Agent
T +49 69 82 999 707 F +49 69 82 999 827
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Reviewed May 16, 2019 via mobile

Very nice hotel. Staff are friendly and very helpful

Room is spacious and well equipped.

Free internet is pretty bad (unstable and weak) but for an additional price you can purchase a better internet connection.

Around the hotel there are various restaurants and shops for some shopping and walk abouts.

Date of stay: May 2019
Trip type: Traveled on business
1  Thank aaldertmuc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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