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“bad mannered , shocking , overpriced”
Review of Hotel Diplomat

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Hotel Diplomat
Ranked #242 of 269 Hotels in Frankfurt
Keith, United Kingdom
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“bad mannered , shocking , overpriced”
Reviewed February 10, 2014

was greeted with the most abrupt person ive ever met , thot to myself here we go , humped the price up to 247 euro for 3 nights b&b , because there was a major conferance on , rooms were dated big style , moved the bed , i could have got a 3 course meal from the previous occupants with the amount of left over food under the bed, home with major back pain due to the uncomfort sleeps, , breakfast ,,,,, well its ok if you like cold coffee , breakfast juice was the cheapest they could find i think , ive sleept rough before in better conditions lol , wont be going back ever ,

Room Tip: please take this review on board youve been warned
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  • Stayed February 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank prideoscotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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118 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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English first
Rajapalayam, India
Level 6 Contributor
134 reviews
114 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
Reviewed January 22, 2014

All furnitures in the room needs to be changed. There was 1 table, with legs broken and it was somehow adjusted to stand. There were 2 chairs which were dancing if we sit and about to break. One of the cots was already broken completely and the bed was just kept on the top and so when you sit, it collapses. I was afraid and checked the other bed, there were cracks and was pasted using a glue tape and so I was really afraid to sleep on the bed if it will break any time.

Toilet seat was broken and shaking.

Wifi is very worst. It connects for 3 minutes, and then goes off and then reconnects after 25 - 30 minutes. Luckily the old man at the front desk offered me for Free. Otherwise, it will be a total waste of money.

Location is good. Less than 1 minute from Ostanstrabe S-Bahn station and has direct link to Hauptbahnhof, Airport and Messe.

Area was quite and Breakfast was just OK, but breakfast room was occupied with more tables and so sitting and getting up was very difficult.

The old man in the front dest (Probably the owner) was a Ruf & Tuf man (a kind of rude) as many other people had already commented.

May not stay here again as hotel is very expensive for the facilities they offer.

Room Tip: Choose a better hotel.
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  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Volcanoking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, Montana, United States
Level 5 Contributor
87 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed November 25, 2013

Small cramped rooms, not extremely clean but passable. This was our first night of a month long trip and we were tired, they did allow a slightly early checkin. We had just two criteria for our rooms, parking available and continental breakfast and this place had both. It was inexpensive but not easy to find.

  • Stayed September 2013, traveled as a couple
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    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Sheila D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
istanbul
Level 6 Contributor
7,379 reviews
282 hotel reviews
common_n_hotel_reviews_1bd8 10,954 helpful votes
Reviewed September 25, 2013

This is not a very luxury hotel but the location is very good,just in the heart of Frankfurt city.The staff is very kind and helpfull.As the location is very quiet,you will feel relaxed while staying at the hotel.Room is simple,clean but has all you need.Will stay again in the near future.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank junior1907
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Netanya, Israel
Level 4 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 24, 2013

Hotel Diplomat is not a luxury resort and you won't find there any gold plated tap. Yet, it has an excellent location right in the very heart of Frankfurt a.M, just 150m away from the S-Bahn Ostendstraße station.
The staff is extremely nice and will do almost everything to keep you satisfied, the rooms is clean and cosy and you'll get the maximum value for your money.
Highly recommended!

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Elad S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level 3 Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed June 12, 2013

This hotel is in a very calm area, you would feel like staying in a park! A good night sleep is guaranteed. And it is at a walking distance (10-15 min) from the main shopping district, the Zeil. The staff is welcoming and friendly. The room was simple, small, nice and clean. The bed very comfortable. The bathroom was also nice and clean. This a very good value at a very friendly price for a basic stay. Would definitely stay there again for my next visit to Frankfurt.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank dunavriver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chennai
Level 5 Contributor
47 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed June 1, 2013

The hotel is located in a very residential locality. Easily reachable from Airport by car. It was the cheapest we could find with parking. But it was a very tight parking behind the hotel. It took some time to get in get out of parking. There are free parking near hotel but it is nearly impossible to find a free spot.

The lift was very small and dirty.
The room was small and old but the bed was neat, clean and comfortable.

There are good supermarkets near this hotel.

The receptionist was friendly and helpful. We liked the breakfast. It was adequate. It was good value for the price we paid.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dameem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Diplomat

Property: Hotel Diplomat
Address: Ostendstr. 24-26, 60314 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt > Innenstadt , Ostend - Osthafen
Amenities:
Hotel Style:
Ranked #242 of 269 Hotels in Frankfurt
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Diplomat 2*
Number of rooms: 50
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Also Known As:
Diplomat Hotel Frankfurt

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