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“A good hotel when visiting the Messe”

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ibis Frankfurt City Messe
Ranked #94 of 269 Hotels in Frankfurt
Mazkeret Batya, Israel
Level 6 Contributor
83 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“A good hotel when visiting the Messe”
Reviewed April 11, 2014

The Ibis city Messe is located in an excellent place just near the tram station (less than 1 minute walk) that take you to the Messe in few minutes. and not far away from the airport so the taxi didn't cost so much.
the morning breakfast was OK for a 3 star hotel, the room i had was on the end of the corridor, a corner room so it was very spacious. the room was clean, free internet on all places and they even allowed me to keep my room up to 16:00 FOC. the service was very good and they have a nice Bar if you would like to eat or Drink before you go to sleep.

Room Tip: corner room at the end of the corridor
See more room tips
  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ofer k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KPSprungk, Manager at ibis Frankfurt City Messe, responded to this review, April 28, 2014
Dear ofer k,
We very much appreciate your comments regarding your stay at the ibis Frankfurt City Messe. It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Klaus-Peter Sprungk
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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  • Sleep Quality
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Bremen, Germany
Level 6 Contributor
82 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
Reviewed February 25, 2014

We stayed 2 nights at this hotel, right on the side of the highway. Its positives are simply amazing! But in just three words it would be: location, location, location.
So first of all, the hotel is located on the side of the highway - but it takes you about 5 minutes of drive to get to it from the nearest exit. I think you might even be able to just swing it using common sense, but I highly recommend using a GPS app to navigate here. The hotel has an underground payed parking facility. You have to drive past the main entrance, and then you will see an "Ibis Parking" sign for the underground entrance. I am not sure what the actual parking fees are, but for the 2 nights we stayed there, we payed 24 euros (with late arrival and late checkout). There are no automats - you must pay at the front desk.
The hotel is located about 1 minute from a tram and bus stop. Both the lines that come here go to the central railway station (Hauptbahnhof) as well as the Conference center (Messe). The name of this stop is Rebstockbad, and it's the final stop for the tram that comes here (tram number 17). You can buy tickets at the vending machines in every tram stop or on board of busses BUT you cannot buy them on board of trams. A single journey ticket costs 2.60€ while there is something called the Frankfurt group card, which is valid for up to 5 people for a whole day (multiple journeys) and it's 9.60€. That means that if there are at least two of you traveling twice a day (say return journey to the Messe) it's already cheaper to buy the group ticket.
And last, but not least: the hotel is located next to a petrol station. Both the hotel and the petrol station are located on the side of the highway exit - they are basically on opposite sides of the road. The petrol station has a shop where you can buy drinks, snacks and some baked goods or sandwiches. Also, inside the shop, there are two ATMs, so you can even take out cash, if you need to. You cannot get to this petrol station from the hotel, by car.
The hotel is as clean as you would expect from an Ibis. We had a wonderful sleep in the bed - and they have an extra pillow in the cabinet for you. They have an all purpose shower gel - shampoo in the shower cabin and next to the was basin, so you don't have to worry about carrying those with you here.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Orsi J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KPSprungk, Manager at ibis Frankfurt City Messe, responded to this review, March 13, 2014
Dear Orsi J,
We very much appreciate your comments regarding your stay at the ibis Frankfurt City Messe. It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Klaus-Peter Sprungk
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 4 Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed January 5, 2014

I've been there for a couple of days. Nothing special, but everything from room to breakfast was correct according to hotel class. Staf helpful and English speaking. Recommended for budget trip.

One thing to remember: the hotel is really on the outskirts of town. Tramstop nearby, but still takes 40 minutes to get to the city centre.

  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Aleksander K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KPSprungk, Manager at ibis Frankfurt City Messe, responded to this review, January 29, 2014
Dear Aleksander K,

We very much appreciate your comments regarding your stay at the ibis Frankfurt City Messe. It is always a pleasure to receive positive feedback.
We strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Klaus-Peter Sprungk
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ljubljana, Slovenia
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 10, 2013

This hotel is very basic. the room is simple with a comfortable bed and a strange bathroom that appears like a plastic capsule in the room.
I asked for a non smoking room but none was available, so mine felt like walking into an ashtray. The carpet looked very tired and the smell in the toliet was very unpleasant (urine). Well the staff at the front dest were at least very nice.
I must say I would not complain to stay in a hotel like this if the price was appropriate. However paying a price for which in Vienna you get the Hilton (just one day before) is way too much. I know Frankfurt can be pricey for hotels at specific times, but this goes too far.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Libertine84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KPSprungk, Manager at ibis Frankfurt City Messe, responded to this review, March 26, 2014
Google Translation
Sehr geehrte Libertine84,
wir danken Ihnen vielmals, dass Sie sich nach Ihrem Aufenthalt im ibis Frankfurt City Messe die Zeit genommen haben, uns zu schreiben, und bedauern zutiefst, dass die erbrachten Serviceleistungen Ihren Erwartungen nicht entsprochen haben. Für die entstandenen Unannehmlichkeiten bitten wir Sie vielmals um Entschuldigung.
Ihre Meinung ist für uns daher von größtem Interesse.
Darüber hinaus dürfen wir Ihnen versichern, dass die notwendigen Maßnahmen ergriffen werden, um die Qualität der benannten Serviceleistungen nachhaltig zu verbessern.
Haben Sie nochmals vielen Dank für Ihre Anmerkungen. Wir hoffen, Ihr Vertrauen bei einer Ihrer nächsten Übernachtungen wiederzugewinnen, und würden uns freuen, Sie schon bald wieder bei uns begrüßen zu dürfen.
Mit herzlichen Grüßen
Klaus Peter Sprungk
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about ibis Frankfurt City Messe

Property: ibis Frankfurt City Messe
Address: Leonardo da Vinci Allee 40, 60486 Frankfurt, Hesse, Germany
Phone Number:
Location: Germany > Hesse > Frankfurt > Bockenheim , Innenstadt
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#16 Best Value Hotel in Frankfurt
Price Range (Based on Average Rates): $
Hotel Class:2 star — ibis Frankfurt City Messe 2*
Number of rooms: 264
Official Description (provided by the hotel):
The Ibis Frankfurt City Messe hotel is located at the Frankfurt exhibition centre, 3 km from the city centre and 10 km from the airport. Opened in 2006, the hotel offers 264 airconditioned rooms with satellite TV and WiFi Internet access, an internationalrestaurant, a cosy bar (with 24 hour service) and underground pay parking. Frankfurt sights not to be missed include the Old Opera House and Romer town hall, both not far from the hotel. ... more   less 
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Also Known As:
Ibis Frankfurt City Messe Hotel Frankfurt

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