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“Adequate and convenient” 3 of 5 bubbles
Review of Mercure Hotel Frankfurt City Messe

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Mercure Hotel Frankfurt City Messe
Ranked #170 of 267 Hotels in Frankfurt
Denver, CO
Level Contributor
115 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Adequate and convenient”
3 of 5 bubbles Reviewed July 1, 2012

We booked this room by going to the tourist information office at the main train station after we arrived by train. The price was right and it wasn't too far from the station. The hotel had certainly seen better days, but for one night, we could live with it. The lobby was crowded and less than spotless. The desk clerk was perfectly pleasant. The air conditioning was a pleasant surprise. Thankfully, it permitted us to keep the windows closed, as it would have been very noisy with them open. Our room overlooked a street with tram and car traffic. The room was surprisingly large, which was good since our only purpose in staying here was to unpack and repack to fly home, as well as sleep. The breakfast buffet was uninspired and a bit meager. They seemed intent on putting out just enough for the number of people they expected and no more. The formica on the bathroom counter looked like it had been cut and put in place by a 6-year old, but at least it was clean. I doubt I'd ever stay here again!

  • Stayed June 2012, traveled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Dincy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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415 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
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Harrogate
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed February 22, 2012

My stay at this hotel was for business and we had little choice of staying anywhere else.

In summary, this is the worst hotel that i have ever stayed in....and i have stayed in some bad hotels.

I could write an essay on the reasons why but i will keep it short so people can clearly see the issues....
1. The 'bed' was like a rock....if the floor was clean, i would have slept on it
2. The room was tiny....like a prison cell
3. Everything in the room was wipe clean....including the curtains and chairs!
4. The bathroom was filthy and the sight of the toilet brush was enough to make anyone be sick!
5. The room keys didnt work any night....resulting in having to go back to reception every time
6. Didnt even dare have breakfast given how horrible the rest was
7. Flashing red light in the bathroom.....??!
8. If it was free, i would have still been miffed.....but when its 220 euros a night, that is just robbery

My advice....dont even think about syating here.

  • Stayed January 2012, traveled on business
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank natjones7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Frankfurt hotels

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed January 14, 2012

I stayed here January 2012 for business and it is the worst hotel I have ever stayed in! Unfortunately we were late booking hotels for the heimtex trade fair at the messe and our travel team booked the Atlantic hotel last minute non refundable!! If this hotel was refundable I can say for certain that neither myself nor any of my seven colleagues also booked in at the Atlantic would have stayed here!!

I think I am quite an open minded person and and not really a complainer (this in my first trip advisor review but thought it was necessary make people aware) anyway here goes!!

In a nut shell we paid 220 euros per night per room for the most basic and depressing room I have ever encountered.

Mattress was seriouly harder than the floor

One pillow in a double room which had hardly any filling....on second night asked for additional pillow but were advised there were non!

Most confusing was the red light in the bathroom....on a timer???? made your room glow bright red!! Assume what you will from this but I think you know what I am getting at? I would not be supprised if the rooms were available by they hour!

This place is a joke and should not be allowed to call itself a hotel!!

Only thing going for this hotel is that it is in good walking distance from the messe.

I will say that we did see the funny side of this and all managed to laugh at how awful the stay here was however if we had been staying more than 2 nights I think we would have not been so amused.

  • Stayed January 2012
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Pumpkintraill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Freiburg
1 review
1 of 5 bubbles Reviewed November 18, 2010

It was a horrible stay I had in this hotel. For the price they are asking, it is one of the worst hotels in world. The breakfast was never enough there. I complained thrice. And because of this, the the breakfast serving emploee misbehaved with me. Would you believe this? I immediately left the hotel, although it was booked for another day.

Deutsch: bitte besuchen Sie dieses hotel nie. Sie werden kein gutes Zimmer bekommen und ein sehr schlechten Service erhalten.

  • Stayed November 2010, traveled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank chirag09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madrid, Spain
Level Contributor
53 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 bubbles Reviewed February 16, 2010

3 star hotel (close to a 2 star).
Rooms are small and very old.
No lounge to have a drink or rest, no bus. services, etc.
Elevator is extremely old and slow. Easier to use the staircase.
Breakfast is OK.
The only good think about the hotel is its location. Right in the center of Downtown Frankfurt and 5 min. away from Frankfurt's Convention Centre.

If you're planning to go to the Convention Centre, it could be an option, but I said "could". There are plenty of hotels in the area which are way better and even cheaper. Now I know.

  • Stayed February 2010, traveled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank CooperSJCW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
111 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
3 of 5 bubbles Reviewed June 30, 2009

Due to the size of the rooms, the property is great if you have a quick 1-2 trip. The staff is very friendly and makes up for what the property lacks in facilities. Convenience is also an issue, since the hotel is just a 5 minute walk from the Poststrasse exit of the Frankfurt central Rail Station (Hauptbahnhof). Overall, the property is "not bad".

  • Stayed June 2009, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Cyberworld Toronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed May 16, 2009

Stayed 5 nights on business as I had to visit the exhibition centre for a trade show.

Pluses: Friendly staff. Close to main station (5 min walk), Tram stop outside door, Close to exhibition grounds (10 min walk). Reliable free high speed internet. Good breakfasts included with room. Clean rooms.
Minuses: My non smoking room was supplied with an ashtray, matches and a smell of cigarettes. Room safe was bolted to a removable shelf in the wardrobe - pointless! No restaraunt or bar so one must go elsewhere for a dinner and drink. Wireless Internet is run by a 3rd party provider and the hotel ran out of cards with logins and passwords. I had to wait a day before I could get access. Only one iron and ironing board in the entire hotel, so access can take a few days if there is demand. Tiny lift, suitable for 2 people and 1-2 suitcases. You may have to wait a while to get access when it is busy. The area that the hotel is situated in feels rather sleazy. The photos of the hotel that show the big white tower on top of the building is misleading. The white tower belongs to a building several blocks away and just looks like it's part of the hotel. The photo does not show the streetscape for good reason.
As a tourist hotel, it is adequate. As a business hotel, it is certainly lacking. The staff do their best with what they have to work with and they are nice enough. If your demands are not high, then I would stay here. However, if you are in Frankfurt on business and need business amenities and conveniences then stay elsewhere!

  • Stayed May 2009, traveled on business
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank ZorbaSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercure Hotel Frankfurt City Messe

Property: Mercure Hotel Frankfurt City Messe
Address: Duesseldorfer Str. 20, 60329 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt > Innenstadt
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #170 of 267 Hotels in Frankfurt
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Hotel Frankfurt City Messe 4*
Number of rooms: 60
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