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“Great beer, OK food, poor service”

Paulaner in The Squaire
Ranked #55 of 2,524 Restaurants in Frankfurt
Certificate of Excellence
Cuisines: German
Dining options: Late Night, Reservations
Restaurant details
Dining options: Late Night, Reservations
Reviewed January 28, 2014

On a Tuesday night Paulaner was the busiest place in the Square. I had a late dinner. The cooked kale & sausages were a traditional German winter food, and OK, especially with the fresh-tasting Hefeweisse wheat beer. Unfortunately the service spoiled the potentially nice "Bierstube experience". The mood of the place was anxious; especially one waitress was in a bad mood and did not hide it, neither from her peers (which she kept snapping at) nor from the clients, dashing around making a scene of being busy. Some others were flegmatic. There was well enough staff to serve the clientele, had their process been in order.
The bad experience culminated in a bill which was double the price of what I had. I paid it without thinking but luckily started to rethink on my way out. The money was returned with apologies, but the aftertaste was bitter nevertheless.

Thank ElukkaE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (308)
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155 - 159 of 308 reviews

Reviewed January 5, 2014

Our bellman recommended this. It was authentic German food in the Squaire with delicious authentic German food

Thank Baltzan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 17, 2013

Like an old German restaurant, this restaurant offers the traveler a chance to sit down for a full hot meal. The pumpkin soup was very good, but schnitzel was fried and not too tasty. The staff were good and spoke English fairly well for the traveler who doesn't speak German.

Thank Martha R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 8, 2013

I stayed at the Frankfurt airport Hilton and ate at this restaurant. I recommend trying the Wurst Simphonie....delicious. The service was good and being able to walk from the hotel to the restaurant in the spacious new terminal is amazing.

Thank DonaldBouchard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 7, 2013 via mobile

I had lunch at this restaurant today, the liver dumpling soup was very tasty and the hock I had for main course was delicious, all was washed down with a good Pils and the service was superb!

Thank No1Scribbler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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