We did not expect very much because of the low cost, we just wanted a clean bed. This was so bad that we decided to leave. It smelled awfull, there was hair everywhere in the bathroom and in the bed! The woman behind the desk was very rude. I have never seen such a bad service. We looked at 3 rooms but they were all dirty. In 1 of the rooms I saw a small cockroach. We decided to leave and told her why. She told bookings.com that we did not show at all and for that reason we did not even get a refund. Never again, that's for sure...
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- Also Known As:
- Zeil Hotel Frankfurt