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“Good value hotel” 4 of 5 stars
Review of Mercator Hotel

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Mercator Hotel
Ranked #148 of 274 Hotels in Frankfurt
London, United Kingdom
Level Contributor
146 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
“Good value hotel”
4 of 5 stars Reviewed July 31, 2012

The Mercator is a basic hotel providing good value for money in Frankfurt. The rooms are functional if a bit on the small side but provide all the facilities required for a short stay. Breakfast was included in the price and there was a reasonable selection provided. The location is slightly out of the centre but there is easy access to the trams etc. in a city where hotel prices can be high this hotel was reasonably priced and good value for money.

  • Stayed June 2012
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Gordon1309
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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121 reviews from our community

Traveler rating
    11
    47
    41
    13
    9
See reviews for
14
29
12
32
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Harris22
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed July 17, 2012

The hotel was clean and the room was a decent size with two comfortable single beds pushed together and adequately furnished. The bathroom was a reasonable size with a shower over the bath, but the shower was poor due to low water pressure. The hotel was very noisy when people were coming and going from the hotel due to thin walls ... doors slammed loudly when closed and voices carried. There was also a considerable amount of noise from traffic on a nearby main road although the hotel itself is on a quiet street. The location is good near to a wide choice of restaurants and bars and close to both underground and trams tops. The breakfast buffet had plenty of choice of cold meats, cheeses, pastries, cereals, yoghurts, fruit and a small amount of hot food (scrambled egg and sausages).
The hotels website states that they have a bar but this was not the case.

  • Stayed May 2012, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Harris22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 16, 2012

Normally in my reviews I say you get what you pay for, but in this instance I won't! We stayed for three nights on a bed and breakfast basis and paid £98. We arrived late at night and reception was closed - no reception, a simple phone call, code entry, and the key magically dropped down into a machine!

Breakfast was great - the usual stuff.

Noise - we were disturbed on Monday morning by the weekly bin collection but we simply shut the window it was fine. It was pretty warm in the room though.

I had some concerns about our room being so close to the top of the communal stairs - I needn't have worried as there was a small porch type arrangement so it was quiet.

A great location and a great base from which to explore.

Reception were fine - I am not one for having 'love in' with staff and their approach suited me fine.

I would happily recommend this place for a seriously good value place to rest your head.

  • Stayed July 2012, traveled with friends
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Vicky M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 19, 2012

We stayed at the Mercator Hotel for one night after a long flight to Frankfurt.

The room was clean and tidy, not huge but that's no drama. It was a convenient location, about a 10-minute walk into downtown Frankfurt. The shower was a bit small but also not a big concern. We had no problems with noise, it was very quiet where we were.

I would've given this hotel 3-stars but the extra star came from the great customer service we experienced there (and good customer service seems limited in Frankfurt).

We landed at 6:30am in Frankfurt and went straight to the hotel to see if we old leave our bags there until check-in. They went one better and let us check straight in. The lovely gentleman who checked us in also (without asking) got out a map, showed us where we were, where is good to go and when is a good time to go there. He also straight up told us about the free wifi and gave us the password. We dropped in several more times to ask questions which he answered for us with no worries.

All up it was a clean, comfortable, friendly place and I would return if I was to go back to Frankfurt.

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank SBGT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kauai
Level Contributor
114 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed June 17, 2012

Great location, just a couple of blocks from busy commercial Berger street with shops and lots of good restaurants. Less than a 10 minute walk to downtown Frankfurt. Fairly quiet, clean, good breakfast and very friendly helpful staff. Booked online but cheaper if you call them directly.

Room Tip: They have single rooms in the attic,cute and inexpensive
See more room tips
  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank caribttourist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 17, 2012

The hotel is located 10mins walking distance from the main zeil street. Next to the hotel is a very nice Italian restaurant and on the main road (close to the tram station) is an inexpensive bakery. Rooms are pretty large. 3 of us stayed in the room and and everything is very clean.

  • Stayed May 2012, traveled with friends
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Taramenezes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, CA
Level Contributor
29 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed May 31, 2012

The hotel is in a great location with tram around the corner, and walkable to lots of restaurants, shops, and the river. The room was kept clean daily. There is a lot of street noise in the morning and hallway noise from anyone closing their door. Our room did not have a fan in it, and its was pretty hot (no AC) but ask for a fan - that will keep you cool and also help drown out some of the noise. We booked through hotels.com and its description for this hotel/room said there was an in-room safe and minibar, but neither are present. Also, bring your own shampoo - a combo bodywash/shampoo is all that's provided. If you're looking for value, this could be a good option for you.

  • Stayed May 2012, traveled with friends
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank sameoldg2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercator Hotel

Property: Mercator Hotel
Address: Mercatorstr. 38 | Bornheim, 60316 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt > Innenstadt
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #148 of 274 Hotels in Frankfurt
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercator Hotel 3*
Number of rooms: 1
Reservation Options:
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Also Known As:
Mercator Hotel Frankfurt

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