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“Incredible views”

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Innside by Melia Frankfurt Eurotheum
Ranked #29 of 268 Hotels in Frankfurt
Certificate of Excellence
London
Level Contributor
44 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Incredible views”
4 of 5 bubbles Reviewed May 20, 2013 via mobile

I stayed here for work, after a recommendation from a colleague. The hotel is centrally located, within easy walking distance of restaurants and the main shopping district. I stayed on the 27th floor and enjoyed a large, clean room with a magnificent view of Frankfurt. The breakfast was generous with a wide choice of hot and cold food. My room was clean and the staff were helpful.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelKittyLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Martina M, Manager at Innside by Melia Frankfurt Eurotheum, responded to this review, November 11, 2013
Dear guest

Thank you for choosing the Innside Frankfurt Eurotheum for your stay in Frankfurt and that you have taken the time to comment on your experiences with us.

We are delighted that you have enjoyed our services. We will gladly share your positive comments with our team.

We hope that we will soon welcome you to the Innside Frankfurt Eurotheum and remain until then

with best regards
Martina Müller-Frasch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

652 reviews from our community

Traveler rating
    290
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    71
    21
    18
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
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  • Any
English first
Pristina, Kosovo
Level Contributor
47 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 bubbles Reviewed May 2, 2013

We stayed twice at this hotel in the past two years, each time in a suite. Regardless what others are saying the view is breathtaking. Watching the sun go up over Frankfurt 6 o'clock in the morning is perhaps... priceless. Especially if you are with your loved one.
The pros and cons of this place as we experienced it are below.
Pros:
- Great views
- The suites are very clean, the furniture is stylish
- Taking a bath on the 28th floor while watching Frankfurt is kind of interesting to say the least
- The personnel was professional, helpful and friendly
- The breakfast had a nice selection
Cons:
- The Hotel is overpriced, you can stay better for 200 Euros
- The breakfast is overpriced, too. 27 Euros for a breakfast buffet p.P.
- Parking is available but no bargain either (27 Euros)
- The hotel bar is closed on Sundays

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gece77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Martina M, Manager at Innside by Melia Frankfurt Eurotheum, responded to this review, November 11, 2013
Dear guest

Thank you for choosing the Innside Frankfurt Eurotheum for your stay in Frankfurt and that you have taken the time to comment on your experiences with us.

We are delighted that you have enjoyed almost of our services. We will gladly share your positive comments with our team.

Please be informed that we started to open our bar on Sundays last September. During your next stay you can enjoy the 22nd lounge&bar also on Sunday.

We hope that we will soon welcome you to the Innside Frankfurt Eurotheum and remain until then

with best regards
Martina Müller-Frasch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed March 16, 2013

Hotel Innside came recommended from a colleague, and I now have greater respect for my colleague. The room was spacious and comfortable, and the views of Frankfurt were spectacular. And when the lights didn't work quite right, the service was excellent. The bathroom was average - more artistic form versus function for my taste but everything worked. I recommend breakfast at the hotel (tasty buffet with a wide variety of options) although not dinner (service was miserable and the food was below average).

For a business trip, Innside is quite good - conveniently located in the center of town and easy in terms of both comfort and service.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IMightBeWrong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Martina M, Manager at Innside by Melia Frankfurt Eurotheum, responded to this review, November 11, 2013
Dear guest

Thank you for choosing the Innside Frankfurt Eurotheum for your stay in Frankfurt and that you have taken the time to comment on your experiences with us.

We are delighted that you have enjoyed almost of our services. We will gladly share your positive comments with our team.

We hope that we will soon welcome you to the Innside Frankfurt Eurotheum and remain until then

with best regards
Martina Müller-Frasch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
The Netherlands
Level Contributor
132 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 bubbles Reviewed February 24, 2013

If you don't know where the reception is and if you don't speak German - there are a couple of grumpy security guards on the ground floor who will point to you in the way of the elevators, maybe a clearer sign would have helped. I don't like hights and the fact I had to go into the open glass elevator first to go to reception to check in and then take the elevator again to go up to my room, it was not a good start. The room itself was lovely, but you can see the offices on the other side of the road, immediately I had to close all the curtains for some kind of privacy, as the bathroom and shower are open. There was some black hair in the corner of the toilet area, I don't think the cleaning lady had seen it as it was behind the door when you opened it. I didn't like the kitchen with lot's of cutlery. There was no free wifi and the additional price was ludicrous. I think the rate was 230 a night, didn't have breakfast either as the is a Starbucks with free wifi. Check out was a bit slow and they didn't ask if I enjoyed the stay. So I left, standing scared in the corner with the last trip down in the glassy elevator, never to return.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravCdeWurld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Martina M, Manager at Innside by Melia Frankfurt Eurotheum, responded to this review, November 11, 2013
Dear guest

Thank you for choosing the Innside Frankfurt City for your stay in Frankfurt and that you have taken the time to comment on your experiences with us.

We are very sorry that you our quality of service did not meet your expectations. Please be insured that we discussed the described experienses with our staff to avoid these problems in future.

We hope to convince you about our efficiency during a future stay and remain until then

with best regards
Martina Müller-Frasch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oslo, Norway
Level Contributor
272 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
3 of 5 bubbles Reviewed February 2, 2013 via mobile

A nice place located at the top of a highrise, with beautiful views of Alter Opera and Frankfurt.

However all six drinks we had were poorly made, watered out.

Clean place, and even with a good view from the rest room.

  • Stayed January 2013
    • Location
    • Cleanliness
Helpful?
Thank thorhansen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Martina M, Manager at Innside by Melia Frankfurt Eurotheum, responded to this review, February 8, 2013
Dear Guest,

thank you very much for staying at the INNSIDE Frankfurt Eurotheum and that you took the time to tell us about your experiences at our house. We are glad that you were almost satisfied with our services. Please accept our apologize about your impressions in our bar. Our 22nd lounge&bar is a famous place here in Frankfurt and we hope we can convince you about our high-qualitiy bar culture during your next stay in Frankfurt.

Best regards
Martina Müller-Frasch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kyiv
Level Contributor
42 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed December 26, 2012

Being located in the same building with the European Central Bank the hotel feels very safe. It starts on the 22nd floor offering fantastic view from the rooms and elevators. My room overlooked the Opera and the square in front of it.
Most of the elevators have glass exterior wall. You may even feel dizzy going up or down.
The rooms are spacious with a tiny kitchenette and a walk-in closet. The shower cabin is transparent and located practically in the centre of the room. The interior design does not seem to match the price. The room was really expensive (not sure if it was because I stayed in Frankfurt during the fair).
Breakfast is good.
Staff is really helpful.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SNGV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geneva, Switzerland
Level Contributor
137 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 bubbles Reviewed December 4, 2012

this is a modern, high-rise building hotel offering quite amazing view on Frankfurt. Rooms are spacious (with small kitchen facilities) though furnished in a cheap way. hotel offers very rich buffet for breakfast which combined with the 22nd floor view makes it an experience. now, the same place is a great bar in the evening which unfortunately serves horrible food (uneatble)! staff is ok and prices when early booked also good.

  • Stayed December 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PleasuresHunt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Innside by Melia Frankfurt Eurotheum

Property: Innside by Melia Frankfurt Eurotheum
Address: Neue Mainzer Str. 66-68, 60311 Frankfurt, Hesse, Germany
Phone Number:
Location: Germany > Hesse > Frankfurt
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Room Service Suites
Hotel Style:
#9 Romantic Hotel in Frankfurt
#23 Luxury Hotel in Frankfurt
#25 Business Hotel in Frankfurt
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Innside by Melia Frankfurt Eurotheum 5*
Number of rooms: 74
Reservation Options:
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Also Known As:
Innside By Melia Frankfurt Eurotheum Hotel Frankfurt
Sol Melia Frankfurt
Hotel Side Residence Eurotheum

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