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“Left me stranded”

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TOP Hotel Post Airport
Ranked #178 of 269 Hotels in Frankfurt
Las Vegas, Nevada
Level Contributor
57 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Left me stranded”
Reviewed January 4, 2014

Supposed to have a free shuttle from the airport. I booked the room through the airport visitor center. They called for the shuttle but it never showed, so I ended up having to shell out another 20 euro for a taxi.

Otherwise the hotel was OK. The breakfast was good. The rooms were clean and a good size, but the TV was tiny. I tried to stretch the cord closer to the bed so I could watch. This was frustrating. Staff at the desk was cold and not friendly. Bed was hard.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank jtsuited
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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118 reviews from our community

Traveler rating
    12
    47
    35
    15
    9
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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English first
Mumbai, India
Level Contributor
70 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed July 13, 2013

Stayed here in transit for one night in April 2013. Recommended by the Frankfurt Airport Hotel Help desk, for 130 Euro for a triple room with breakfast, it was most reasonably priced. The to & fro free airport shuttle was a bonus. Check in/out were very prompt.The room was very large by any hotel standards with 3 large, comfortable, single beds with the most delightful eiderdown comforters & pillows. The bathroom, though dated had all amenities & water power in the shower was excellent. The breakfast room was stocked with a sumptuous repast & excellent coffee. All in all very good value & comfort for a one night stay.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank luverboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed July 5, 2013

Nice hotel. There are airport terminal shuttle to the hotel and back before the flight. Good breakfast. To reach the city needs a car or a train. Room clean. There is free Wi-Fi in the lobby
Room not how to make coffee

  • Stayed June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shemerizhak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wollongong, Australia
Level Contributor
126 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed June 24, 2013

This hotel was recommended to us at the booking desk at Frankfurt Airport. She rang the hotel for us to book it and request the shuttle bus which took about 10 minutes to arrive. That was at about 1300.
We were very happy with our two night stay.
It is an older style hotel, it's very clean and the bed comfortable. It is in a quiet area, almost a small suburb and had a few places close to it where you could get something light to eat. There is a very well equipped supermarket right next door.
It's a nice stroll down to the river and around a small hamlet so if you don't want to spend time in the room you can go for an enjoyable walk.
The train station is about a 15 minute walk if you want to catch a train into Frankfurt city as we did, the trip is about 30 mins or so.
Reception is helpful and friendly.
Breakfast is very good and the breakfast room setting is lovely.
Wifi is free in the sitting room just off the lobby.
The Restaurant attached to the hotel, next to the lobby, has a nice selection and we were happy with our choices.
The shuttle bus to the airport runs on the hour. We didn't have a car so we don't know about the parking facilities.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank didowollongong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok, Thailand
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed January 1, 2013

overall is good.
First day, we arreived 6.00 am. and we called the shuttle bus from hotel (can use phone call at airport front door) but we had to wait more than one hour. Fortunately, we are free at that day. However, the driver (owner and amnager also, i think) appologized us and offered us for compliment breakfast for that morning and room was available, so that made us feel better.
good breakfast.
location is quite far from train station, take bus is better.
room is bigger than hotel in the city.
actually, not bad if you have more time and want relax, no rush hours.
the problem is warm water is not stable, we got the problem when we took a bath everytimes.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sharkyja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed December 22, 2012 via mobile

Slept well. No coffee maker or water . Big rooms without adequate security latch for door must be for the fast crowd. Clean neat not so new. Less power points. No parking in front, may be close by. Free breakfast and airport pick n drop. Enough for the price. Breakfast is ok adequate for simple travellers. Lifts work bit slow. Aimed at the stop over traveller looking for a night's rest.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ertdfg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about TOP Hotel Post Airport

Property: TOP Hotel Post Airport
Address: Sindlinger Bahnstr. 12 - 16, 65931 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #178 of 269 Hotels in Frankfurt
Price Range (Based on Average Rates): $
Hotel Class:3 star — TOP Hotel Post Airport 3*
Number of rooms: 105
Reservation Options:
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Also Known As:
Top Hotel Frankfurt
Frankfurt Top Hotel

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