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Novotel Frankfurt City
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Reviews (967)
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210 - 215 of 967 reviews
Reviewed October 28, 2013

I got booked in last week and hotel is extremely convenient if objective is Messe Frankfurt.
Staff is nice and cooperative for all aspects from check in to utilities to facilitation till check out.
We paid relatively high price but still it was not useless..

  • Stayed: October 2013, traveled on business
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Review collected in partnership with Accorhotels.com
Thank Hassaan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 24, 2013

On arrival in Frankfurt to visit our son and his wife and young family who had just moved to the city, we were welcomed by friendly staff who immediately offered to change our room so that we could leave our luggage there straight away, even though we were a little early. The location was ideal for us, being close to our son and his family.
The room was clean and comfortable and on request other staff provided very useful local information. We were grateful for the tea-making facility offered in the room, and the only thing which could have improved our stay would have been for breakfast to be included in the price.

  • Stayed: October 2013, traveled with family
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Review collected in partnership with Accorhotels.com
Thank hopwoods4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 23, 2013

We spent a day in Frankfurt on our way back to Canada from India. The hotel was clean and comfortable, and only a 15 minute taxi ride from the cultural sights of the city. The staff was very helpful and friendly, and the restaurant was great.

  • Stayed: October 2013, traveled with family
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1  Thank McDepth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 6, 2013

  • Stayed: October 2013, traveled on business
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Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed September 28, 2013

It was a bit overpriced for my taste, though it was understandable because it is near the Messe Convention/Exhibit Centre ( 5-minute walk ) which during that time was having an exhibit we attended. Still, for 7 nights it was really expensive.

The rooms are spacious but blandly decorated. Bed is not as comfortable as I would like it to be. Location is really good for business at the Messe exhibit halls, and accessible to a train station. The train track runs by the hotel, by the way, and sometimes the noise is annoying when you want to get a good shuteye. Quite far, however, from the city center, shopping and cheap food. Taxi would be 8-10Eur to get there. Like I said, very good for business, but I doubt you want to stay here for pleasure.

The really plus factor is the good food. A lot of good choices on the the breakfast table, from cereals to cheeses, cold cuts, bread, dairy, fruits ! Every morning is the highlight of my stay - what can I say? They have also good dinner choices and the service at the restaurant was impeccable.

Service however at the reception is inconsistent. I get it that Germans generally ( ones that I met anyway ) are no-nonsense people but no matter how 'stupid' guests can get, they should never be rude to clients. Mostly the women receptionist are charming, but guys were a bit rude and inconsiderate.

Wifi is not free, but I love it that there are 2 Mac's in the lobby (with printer ) for the guests use.

Room Tip: perhaps a room on the opposite side of the track, to tune out noise of trains passing by.
  • Stayed: May 2013, traveled on business
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Thank ann e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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