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“Much better this time”

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Hilton Frankfurt City Centre
Ranked #32 of 271 Hotels in Frankfurt
Certificate of Excellence
Reviewed March 16, 2014

Second visit to the Hilton and as before this is a very nice, comfortable hotel. I had one big problem with my last visit, the air conditioning was so strong there seemed to be no air in my room. This time I kept the air con to a minimum and turned it off at night and this was much more comfortable, helped by the reasonable weather outside. The hotel is good, very comfortable beds and a lovely bathroom with huge shower cubical, very good! The staff were very helpful and polite and everywhere very clean. There is also a small gym / spa area (but I didn't try these facilities). Breakfast was OK, if a little plastic in the way that large hotel food can be. The Internet charges in room are very expensive at 25 euro for 24 hours, but it is free in the lobby. Anyone who suffers from vertigo will find the glass fronted lifts a bit of a challenge! Not so close to the Messe conference centre's with a short taxi ride both ways. All in all an enjoyable 2 night stay.

  • Stayed: March 2014, traveled on business
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Thank LeicesterChipper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed March 11, 2014

Just several hundred meters from the Frankfurt Stock Exchange, this 5-star hotel offers a large spa with indoor pool, a restaurant with park terrace, and noise proofed rooms with interesting panoramic views.
The spacious rooms at the Hilton Frankfurt give an overlook to the city center or Bockenheimer Anlage Park. All have large desk, flat-screen TV and a comfortable armchair, a bathroom well equipped and full of all the necessary things.
Health club and fitness center with a sauna, a gym and a semi-Olympic size indoor pool. On request, beauty treatments and massages are available.
The Pacific Colors restaurant offers international and local specialties. Guests can enjoy Cuban coffee in Vista Bar and Gekka lounge bar offer quality whiskeys.
The interior space is fabulous with a fancy look and several panoramic elevators.
The breakfast, as usual in a German hotel is perfect, with a lot of tasty dishes and waiters very attentive and helpful.
Private parking is possible on site (reservation is not needed) and costs around EUR 31 per day.
Wireless internet is available in the entire hotel and costs EUR 25 per 24 hours.
As a general conclusion, the hotel have 5 stars really and is for sure that I’ll visit again.

  • Stayed: August 2013, traveled with family
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Thank Stoica D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonFrankfurt, Executive Secretary at Hilton Frankfurt City Centre, responded to this reviewResponded March 27, 2014

Dear Stoica,

greetings to Bucharest from Frankfurt!

Thank you for choosing to stay at the Hilton Frankfurt during your recent trip and for taking the time to share your valuable feedback with us and other guests through your entry on Tripadvisor.

We are very happy to read that you enjoyed your stay at Hilton Frankfurt and especially liked our breakfast buffet. Your positive feedback and your appreciation of our service and facilities is a great motivation for the entire team. Thank you very much!

We are pleased to say that Wifi is free in the lobby , and there is a connectivity station available for the use of all guests.

We look forward to welcome you back whenever your travel plans bring you back to Frankfurt.

Best regards

Susanne Brückner

Hilton Frankfurt
Executive Office

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 11, 2014

The downtown Hilton is a really nice hotel, great location, great interior and rooms, friendly staff, nice ambience overall and close to everything downtown. The fitness center has a huge pool, the fitness equipment is overall good too. The breakfast buffet also has a good selection of different foods (including soy yogurt). The executive lounge was a bit small, but sufficient to grab a snack and have a drink.

  • Stayed: March 2014, traveled on business
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Review collected in partnership with Hilton Hotels & Resorts
1  Thank Matthias S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 6, 2014

This was a quick couple of nights stay, the staff were very attentive, friendly and helpful when my room safe was locked by the previous guest, but in the open position. Great location and easy walk to Zeil (shopping district), Roma Pl, Sachsenhausen and the like.........pretty much good access to anywhere. For tourists, "hop on, hop off" buses nearby as well.It talks about an hour to do the lap of Frankfurt and 15 Euro. Numerous eateries of varying standards and prices are also within easy walk. There is a park next door as well, if that's your thing. Breakfast variety is just huge, but a little pricey at 33 Euro a head (over $50AUD!). They have valet parking, and it is more relatively priced. Free WiFi in the atrium/lobby, works well. Have been here before, but this stay was better than last time. Happy to come again.

  • Stayed: February 2014, traveled on business
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Thank PLCSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 3, 2014

The location of the hotel is very convenience. The staff were extremely friendly which you rarely find in the US. You can literally walk to the mall and all restaurants. However, the Executive Lounge needs serious improvement. Marriott Executive Lounge really put Hilton to shame. I still rate this hotel a 9.

  • Stayed: February 2014, traveled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Khanh T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 23, 2014

This is one of the best Hilton hotels I've stayed at. Well located, lovely rooms and very friendly staff.

If you are planning a weekend trip I thoroughly recommend building in time for a drink and listening to the excellent pianist who plays in the lobby atrium. It's a great way to chill before heading to the airport.

Stayed: February 2014, traveled with friends
1  Thank sammysetra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 22, 2014 via mobile

Nice hotel BUT for two things....Internet access in room for 25 euros????? Are you kidding Hilton, this is simply daylight robbery. You really need to get rid of this charge, just because we are business travellers ( in my case I travel to Europe every week), doesn't mean we are all on expenses and therefore we don't care. I wouldn't stay here again because of this. I also went down for breakfast and was charged a breathtaking 33 euros!!! To compound it I learned subsequently that IF the staff member had bothered to tell me I could have paid either 22 or 7 euros. Hilton hotels should be better than this. I did make these complaints on checking out, sadly they weren't bothered.

Stayed: February 2014, traveled on business
4  Thank Mark S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Frankfurt City Centre

Address: Hochstr. 4, 60313 Frankfurt, Hesse, Germany
Phone Number:
Location: Germany > Hesse > Frankfurt
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Frankfurt
#20 Family Hotel in Frankfurt
#23 Romantic Hotel in Frankfurt
#25 Luxury Hotel in Frankfurt
#36 Business Hotel in Frankfurt
Price Range: $160 - $639 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Frankfurt City Centre 4.5*
Number of rooms: 342
Official Description (provided by the hotel):
Secluded within a large park, the modern Hilton Frankfurt City Centre is an oasis of calm and relaxation in the vibrant city centre. Frankfurt attractions and shopping locations are on your doorstep. Spacious rooms and suites feature fresh colours and panoramic windows offering views over the city or the park. Take your time to unwind at the restaurant PARK restaurant & terrace or VistaBar & Lounge and recharge your body and mind in the Health & Fitness Club with half-olympic indoor pool overlooking the park. ... more   less 
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Also Known As:
Hilton Frankfurt Hotel Frankfurt
Hilton International Frankfurt
Frankfurt Hilton International

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