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“wonderful hotel”

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TRYP by Wyndham Frankfurt
Ranked #74 of 269 Hotels in Frankfurt
Buenos Aires, Argentina
Level 4 Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“wonderful hotel”
Reviewed November 27, 2013

We couldn´t stay at this hotel during the Messe. But as we had to come back from one night on our way back home we spend a night at this hotel. We enjoed our stay, its next to the Hauptbahnhof, its very modern the rooms are very nice.Susana

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Susana M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timo S, Manager at TRYP by Wyndham Frankfurt, responded to this review, December 5, 2013
Dear Susana M,

Thank you for this wonderful feedback. We are delighted that you enjoyed your time here so much and all on the team say a very heartfelt thank you!

We look forward to hopefully welcoming you back to the Best Western Grand City Hotel Frankfurt soon,

Kind regards,
Jeanette Wiesner
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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596 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Mumbai (Bombay), India
Level 6 Contributor
118 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed October 26, 2013 via mobile

Stayed at this hotel last week with collegues as we were in Frnakfurt for an exhibition.

Pros:
- Next to galluswarte station, just one station each to Messe n Haupbnhof (city center)
- Breakfast spread is basic but decent
- Decent rooms with shower n bath tub

Cons:
- Free internet but it sucks. Hardly works
- Adjescent to railway line, noise affects sleep quality

Is ok for stay for one or two nights for business travel. Not for family.

Stayed October 2013, traveled on business
Helpful?
3 Thank BDPharma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timo S, GM at TRYP by Wyndham Frankfurt, responded to this review, November 12, 2013
Dear BDPharma,

Thank you for the positive feedback on our rooms and our breakfast buffet. Also, we are pleased that our central city location provided a convenient base for your visit.

We look forward to hopefully welcoming you back to the Best Western Grand City Hotel Frankfurt soon,

Kind regards,
Jeanette Wiesner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Copenhagen, Denmark
Level 3 Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed October 26, 2013

The hotel is located close to a train station. That causes a lot of noise in some parts of the hotel. Having a window opened is unbearable there. The vibrations can also by annoying.
I've heard an opinion that in Frankfurt having a good internet connection requires 5* hotel. I can belive that. The wifi in Best Western hotel was horrible. You had to ask for a new promotion code to connect every day (or even more often- there are problems with connecting constantly).
Breakfast was tasty but a bit boring.
I stayed in a single room, which I've found very small. It didn't bother me that much and at least it was clean! The staff is nice and helpful and even tries to relocate you in case of room complaints.
Overall, stay there only if you must. The location is nice if you are visiting the expo center Messe, which is just one train stop away or 15-20 minutes walk, but otherwise is too noisy.

Room Tip: I stayed in a single room (#31) on the ground floor. It was facing a parking lot so I didn't hea...
See more room tips
  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pawel L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timo S, GM at TRYP by Wyndham Frankfurt, responded to this review, November 12, 2013
Dear Pawel L,

Thank you very much indeed for taking the time to write a review following your recent stay with us at the Best Western Grand City Hotel Frankfurt. I have taken personal note of your comment regarding the WIFI connection to share with our IT department to ensure the improvement of our service.

Your positive comments regarding our location and the nice and helpful staff staff are most welcome and we all look forward to hopefully welcoming you back at some stage in the future.

Kind regards,
Jeanette Wiesner
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, UK
Level 6 Contributor
116 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
Reviewed October 2, 2013 via mobile

The hotel is located close to the main train station in Frankfurt and directly opposite Galluswarte station. Not especially scenic, but easy to get to. Outside is an odd selection of winos, but from the lobby onwards things are much more tranquil. The rooms are spacious with a modern decor that just about works. I would probably describe it as more functional than luxurious. Even so, a good nights sleep was had. Breakfast was the usual, but quiet acceptable, hot and cold buffet. Again, functional rather then special.

Overall, this is not a bad place to try. Nothing particularly special, but reasonably comfortable and convenient.

Stayed October 2013, traveled on business
Helpful?
Thank rreece
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timo S, GM at TRYP by Wyndham Frankfurt, responded to this review, November 12, 2013
Dear rreece,

We greatly appreciate your valuable feedback. I am happy to see that you enjoyed our accommodations and we look forward to you visiting us again during your next visit to Frankfurt.

Best regards
Jeanette Wiesner
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 18, 2013

Stayed here for two nights while visiting the motor show. Across the road from train station and only one stop either way from the Messe exhibition centre or the central train station. No food served during the day but a good breakfast served. The wifi quality was not good and this proved to be my only issue. Not the most attractive exterior but comfortable inside.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paulw55543
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timo S, Manager at TRYP by Wyndham Frankfurt, responded to this review, November 20, 2013
Google Translation
Lieber Gast,

danke, dass Sie sich die Zeit nahmen unser Haus zu bewerten.

Bezüglich der WiFi Problematik kann ich Ihnen versichern, dass wir stetig daran arbeiten um dies zu optimieren.

Wir würden uns freuen, Sie als Gast wieder begrüßen zu dürfen.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level 5 Contributor
68 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed September 6, 2013

Man at the front desk was very helpful during our 2 night stay here. Wi-fi was very shaky and we kept having to enter the password every couple of hours. Room was clean but quite different to what we saw on the website, and the room was extremely hot and did not have a fan or AC. Worst part was probably the freight train track right outside our window that ran in the middle of the night. The noise from the train was unbearable, esp. as we had our windows open due to the heat. Also did not seem like a very safe part of town and was quite a long walk into the city, but there was a tram stop and Galluswarte station over the road. I guess that´s what you get for the price! Would not return.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gemma A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timo S, Manager at TRYP by Wyndham Frankfurt, responded to this review, November 20, 2013
Google Translation
Lieber Gast

vielen Dank, dass Sie sich für die Bewertung Zeit genommen haben.

Sie haben Recht, unser Hotel liegt direkt im Zentrum mit einer absoluten Top Anbindung an alle Netze. Der Nachteil daran ist leider der Lärm seitens des Schienenverkehrs.
Gerne würden wir dies ändern, haben aber leider keinen Einfluß darauf.

Wir würden uns freuen Sie bald wieder als Gast begrüßen zu dürfen.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Frankfurt, Germany
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 6, 2013

Comfortable stay for a week's time, Pluses: 1. Air conditioned room, if you call up the hotel in advance and request for AC Room. 2. 1 min walk from Galluswarte station. 3. Nice facilities, nice gym area though small but good for routing exercises. enjoyed the sauna facility. Minuses: 1. bad wi-fi connectivity in the rooms. 2. breakfast menu same for all 7 days when i stayed. 3. Small room, though good value for money. 4. Check with the hotel staff for the room away from railway line else it can be quite disturbing at nights. I would recommend this hotel to stay for small duration of 5-7 days.

Room Tip: 1. If you are staying in summers, ask for an air conditioned room before hand 2. Check for the room...
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  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nitesh2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timo S, Manager at TRYP by Wyndham Frankfurt, responded to this review, August 14, 2013
Dear Guest,

thnak you very much for spending your time to fill the blanc.

We are happy to recordnize your nice comment.

Kind Regards

Steffanie Paul
Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about TRYP by Wyndham Frankfurt

Property: TRYP by Wyndham Frankfurt
Address: Mainzer Landstr. 261-263, 60326 Frankfurt, Hesse, Germany (Formerly Best Western Grand City Hotel Frankfurt)
Phone Number:
Location: Germany > Hesse > Frankfurt > Innenstadt
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #74 of 269 Hotels in Frankfurt
Price Range (Based on Average Rates): $
Hotel Class:4 star — TRYP by Wyndham Frankfurt 4*
Number of rooms: 142
Official Description (provided by the hotel):
Located in the city centre of Frankfurt, the TRYP by Wyndham Frankfurt is ideal for your next business trip to the city. Situated close to the Frankfurt Hauptbahnhof main railway station and Messe Frankfurt, our Frankfurt on Main hotel allows you to explore the city with ease no matter the purpose of your trip. Relax in your comfortable guest room, with amenities that include free Wi-fi, a flat screen television, a coffee maker and a mini refrigerator, safe and air conditioning. Our pet-friendly hotel also features a free gym and sauna, allowing you the chance to relax after spending the day traveling through the city ... more   less 
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