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“Royal treatment”
Review of Max on One

Max on One
Ranked #269 of 2,468 Restaurants in Frankfurt
Price range: $13 - $110
Cuisines: European, Central European, International
More restaurant details
Restaurant details
Good for: Romantic, Business meetings, Large groups
Dining options: Late Night, Breakfast, Dinner, Highchairs Available, Parking Available, Reservations, Seating, Serves Alcohol, Valet Parking, Waitstaff
Description: Using the best products from around the world, the Max on One team is well known for their skill in preparing the dishes in special ways. Everyone at Max on One is passionate about what they do and it shows; food and service are both outstanding, and a warm welcome has none of the stiff formality one can find at some high-end restaurants. Max on One is one restaurant but offers many different types of experience. Sit next to the show kitchen and watch the chefs work their magic, or even see the action up-close at the Chef's Table. Alternatively, book a private dining room or, if you fancy something informal, sit back on sofas and armchairs in the lounge to enjoy our specialities (we also provide newspapers, reading glasses and pashminas, should you need them). Open for breakfast, lunch and dinner and boasting an extensive wine list, Max on One is a deserved star of Frankfurt's restaurant scene - come and experience our welcome for yourself.
Level Contributor
101 reviews
73 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
“Royal treatment”
Reviewed August 3, 2014

Truly wonderful experience regardless the time of the day, modern, chic, trendy, clean, friendly, guests were treated like royalty.
Staff are very professional, and I would think personally no one can fault this gem of a place or palace.

Visited July 2014
Thank Said Mohammed A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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112 reviews from our community

Visitor rating
Rating summary
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Chandigarh, India
Level Contributor
122 reviews
67 restaurant reviews
common_n_restaurant_reviews_1bd8 65 helpful votes
Reviewed June 28, 2014

Loved this place and the food is amazing. It's a fine dining restaurant on the first floor of the Jumeirah frankfurt. Great ambiance and service. They have an extensive list of wines. They were out of the french wine we ordered, but the staff recommended another and it was perfect. My parents are vegetarian and they did not have vegetarian options on the menu, but the chef preferred some special vegetarian dishes for them and they loved it. Its a must try place!

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Thank rijul c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
69 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 46 helpful votes
“Terrible service”
Reviewed May 22, 2014

I came here with work colleagues looking for a bit of fine dining and good wine. The restaurant does well at not feeling like an extension of the hotel (although a trip to the bathroom requires taking a lift to the second floor).
The menu is short and sells itself as gourmet with an emphasis on the grill with steak on the menu between €35-€85. Wine is expensive (typically >€70 per bottle) but genuinely good quality so we were fine with what was on offer.
We all went for the steak, however despite asking for it to be very rare it came back salmon-pink. When I raised this with the waiter he went to speak with the chefs and when he came back asked my colleagues if they were satisfied with their orders. Answering that they were fine, he proceeded to use this as a reason why I should be satisfied with mine and pushed hard for me to leave it at that! He went on to say this was Frankfurt and not London - not sure what he was getting at but it does beg the question; then why charge London prices? Eventually he took it away to be replaced but it spoiled the mood of the evening.
After dinner I asked for a whisky which arrived 10 mins after my colleagues had finished their drinks. Bill came to €150 per head inc tip. Don't mind the price but do expect excellent service and got a facetious waiter instead.

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
4 Thank Tom B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JumeirahFrankfurt, Manager at Max on One, responded to this review, May 27, 2014
Dear Tom B,

thank you for taking your time to share your feedback following your recent stay at the Restaurant Max on One at Jumeirah Frankfurt. Your feedback is very important to us, as this is the only way to improve our service towards our guests.

I was distressed to read that we fell short in our service delivery, as this is not in line with the high standards we strive to achieve.Please accept our sincere apolgies for the inconvenience caused to you.

Rest assured that your issues have been adressed by the respective department head for immediate improvement.

We hope that this incident will not deter you fom visiting us again and you will give us another chance of being of service again.

Kind regards

Dagmar Woodward
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oslo, Norway
Level Contributor
185 reviews
106 restaurant reviews
common_n_restaurant_reviews_1bd8 905 helpful votes
“Quality food and wine”
Reviewed April 21, 2014

We stayed at the hotel and after reading reviews we thought that we just as well tried to have dinner at Max. Excellent service and fun to look in to the kitchen when they prepare your meal.

Visited December 2013
4 Thank Christin A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frankfurt, Germany
Level Contributor
10 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
“First and definitely not the last time !”
Reviewed April 11, 2014

Excellent dinner at Max On One, located on the first floor at the luxury Hotel Jumeirah Frankfurt.
The service was outstanding, especially the Sommelier did a fantastic job.
Great location for all kind of occasions, like for a romantic dinner by candle light next to the glass wine room in the middle of the restaurant, a business dinner in the privet dinning room, a family brunch on sundays in the library or even alone next to the open show kitchen, while watching Chef Mr. Schulz how to prepare the best Filet Steak in town.
After a little greeting from the Chef (Amuse Bouche), i took the Lobster Soup ( a dream ) and the Filet Steak with Truffle Hollandaise ( must have ).
Even the self made bread is served in a little box with hot stones to keep it hot, how cute is that !!!!????
On top they offer complimentary valet parking during lunch and dinner which is awesome ( parking in Frankfurt Center is like a nightmare )
And please don't miss the self-made Gin at Ember Bar on the ground floor.
Bon Appetit !

  • Visited April 2014
    • Value
    • Atmosphere
    • Service
    • Food
Thank EconciergeFrankfurt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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