Name: Good Place
Item: NH Frankfurt Messe
Rating: 5
Author: boyen83

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All reviews skyline plaza shopping mall great hotel train station quiet hotel comfortable bed walking distance messe receptionist conference germany minibar

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pickup_lb

Hiroshima, Japan

5735

Reviewed May 4, 2019

Wonderful hotel for business travel

The hotel was used during a stop over in Frankfurt.
The hotel staff was very friendly and gave us plenty of advice on how to use the rooms and the internet and so on and so forth.
The only problem was parking space. The hotel has only 5 parking spaces, so we had to park the car in a different hotel, which was a bit troublesome.
Also, the parking fee is not cheap.
So as a recommendation, I believe it is better if you come to this hotel without a car.

The rooms are nice and the morning breakfast is good, some bread and jams and bacon and cheese and so on and so forth.

Room tip: The hotel has only 5 parking lots. So it is better to come without a car

Date of stay: April 2019

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear Guest,

Thank you very much for taking the time to share your experience with us on Tripadvisor.

With regards to your comment, we have read them carefully and would like to inform you that all the feedback given is the most reliable method of monitoring the service we offer and to improve the issues that need to be developed in order to achieve our guest’s satisfaction and to provide an extraordinary service.

We would be grateful to see you again in the future.

For any further information, please do not hesitate to contact us again.

Kind regards
Your NH Frankfurt Messe Team

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Erik U

Dusseldorf, Germany

22

Reviewed April 23, 2019

Clean and quiet rooms

Spent a night for a business trip in Frankfurt. The rooms are clean and even the rooms to the main street are very quiet. A smart hotel in the trade fair area of Frankfurt. I would definitely come back again.

Date of stay: November 2018

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear Guest,

Thank you very much for taking the time to share your experience with us on Tripadvisor.

We are glad you enjoyed your stay at the NH Frankfurt Messe and really appreciate your comments, which we have shared with our team.

It is always our first priority to make our guests feel comfortable.
They are the principal of our values, a service characterized by professionalism and continuous effort to satisfy all our customers.

We would be grateful to see you again in the future.

For any further information, please do not hesitate to contact us again.

Kind regards
Your NH Frankfurt Messe Team

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

yasaryuzer

Istanbul, Turkiye

102

Reviewed April 2, 2019 via mobile

Clean and Fresh

1 minute to Subway, 2 minutes to Tram and 10 minutes to the main railway station this hotel is a fair choice for business trips to Frankfurt. The rooms are simply designed and larger than average for the area. It is what you would expect from an NH Hotel. No luxury but decent and clean!

Date of stay: April 2019

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Thank yasaryuzer

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear Guest,

Thank you very much for taking the time to share your experience with us on Tripadvisor.

With regards to your comment, we have read them carefully and would like to inform you that all the feedback given is the most reliable method of monitoring the service we offer and to improve the issues that need to be developed in order to achieve our guest’s satisfaction and to provide an extraordinary service.

We would be grateful to see you again in the future.

For any further information, please do not hesitate to contact us again.

Kind regards
Your NH Frankfurt Messe Team

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

philipp_lacambra

Barcelona, Spain

3427

Reviewed March 29, 2019 via mobile

when even a nice team is not enough to cover shortcomings

It is not what NH used to be in the past...
In general breakfast in this industrie is starting to be a scandal 22-24 € and neither the bread nor the fruit are really fresh or you perceive quality. At the hotel you notice the wear on the stairs, on the walls, in the room furniture with knocks (I have never understood what clients do in the rooms), hard floor without offering shoes ... and the chirrie bed is already the worst ... nice staff and outdoor parking just for € 4 / day

Date of stay: March 2019

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear Lacambra,

Thank you very much for taking the time to share your experience with us on Tripadvisor.

With regards to your comments, we have read them carefully and would like to inform you that all the feedback given is the most reliable method of monitoring the service we offer and to improve the issues that need to be developed in order to achieve our guest’s satisfaction and to provide an extraordinary service.

Please accept our sincere apologies for not beeing able to cover your expectations regarding the breakfast. We have brought this to the Restaurant Manager’s attention.

Regarding the wear on stair and walls ,we try to maintain the original quality by constantly renewing it.
You will receive our free slippers anytime at the reception or by calling the room service.

Finally, we are grateful that you have given us the opportunity to assure you that the comments are valued and that we look forward to welcoming you back at our NH Frankfurt Messe soon.

Yours sincerely

NH Frankfurt Messe Team

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bryano186

36

Reviewed March 20, 2019

NH Messe

Excellent hotel situated within easy walking distance of the Hauptbanhof and city centre. Very good breakfasts with plenty of choice and hotel staff were friendly and helpful. Rooms were clean and tidy. Would definitely go back.

Date of stay: March 2019

Review collected in partnership with NH Hotels

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear guest,
thank you very much for taking the time to share your experience with us on tripadvisor.
We are glad, you enjoyed our property and the location.
It is always our first priority to make our guests feel comfortable.
We really appreciate your comment, which we have shared with our staff.
For any future information, please do not hesitate to contact us again.
Kind regards
Your NH Frankfurt Messe Team

Report response as inappropriate

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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