Spent a night for a business trip in Frankfurt. The rooms are clean and even the rooms to the main street are very quiet. A smart hotel in the trade fair area of Frankfurt. I would definitely come back again.
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Hiroshima, JapanWonderful hotel for business travel
Review of NH Frankfurt Messe
Reviewed May 4, 2019
The hotel was used during a stop over in Frankfurt.
The hotel staff was very friendly and gave us plenty of advice on how to use the rooms and the internet and so on and so forth.
The only problem was parking space. The hotel has only 5 parking spaces, so we had to park the car in a different hotel, which was a bit troublesome.
Also, the parking fee is not cheap.
So as a recommendation, I believe it is better if you come to this hotel without a car.
The rooms are nice and the morning breakfast is good, some bread and jams and bacon and cheese and so on and so forth.
Date of stay: April 2019The hotel staff was very friendly and gave us plenty of advice on how to use the rooms and the internet and so on and so forth.
The only problem was parking space. The hotel has only 5 parking spaces, so we had to park the car in a different hotel, which was a bit troublesome.
Also, the parking fee is not cheap.
So as a recommendation, I believe it is better if you come to this hotel without a car.
The rooms are nice and the morning breakfast is good, some bread and jams and bacon and cheese and so on and so forth.
Room Tip: The hotel has only 5 parking lots. So it is better to come without a car
Trip type: Traveled on businessRooms
Location
Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NHFFM, Leiter Front Office at NH Frankfurt Messe, responded to this review
Responded May 6, 2019
Dear Guest,
Thank you very much for taking the time to share your experience with us on Tripadvisor.
With regards to your comment, we have read them carefully and would like to inform you that all the feedback given is the most reliable method of monitoring the service we offer and to improve the issues that need to be developed in order to achieve our guest’s satisfaction and to provide an extraordinary service.
We would be grateful to see you again in the future.
For any further information, please do not hesitate to contact us again.
Kind regards
Your NH Frankfurt Messe Team
Thank you very much for taking the time to share your experience with us on Tripadvisor.
With regards to your comment, we have read them carefully and would like to inform you that all the feedback given is the most reliable method of monitoring the service we offer and to improve the issues that need to be developed in order to achieve our guest’s satisfaction and to provide an extraordinary service.
We would be grateful to see you again in the future.
For any further information, please do not hesitate to contact us again.
Kind regards
Your NH Frankfurt Messe Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (1,008)
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All reviews skyline plaza shopping mall great hotel train station quiet hotel comfortable bed walking distance messe receptionist conference germany minibar
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60 - 65 of 1,008 reviews
Erik U
Dusseldorf, Germany
22
Date of stay: November 2018
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NHFFM, Leiter Front Office at NH Frankfurt Messe, responded to this reviewResponded April 25, 2019
Dear Guest,
Thank you very much for taking the time to share your experience with us on Tripadvisor.
We are glad you enjoyed your stay at the NH Frankfurt Messe and really appreciate your comments, which we have shared with our team.
It is always our first priority to make our guests feel comfortable.
They are the principal of our values, a service characterized by professionalism and continuous effort to satisfy all our customers.
We would be grateful to see you again in the future.
For any further information, please do not hesitate to contact us again.
Kind regards
Your NH Frankfurt Messe Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
yasaryuzer
Istanbul, Turkiye
102
via mobile
1 minute to Subway, 2 minutes to Tram and 10 minutes to the main railway station this hotel is a fair choice for business trips to Frankfurt. The rooms are simply designed and larger than average for the area. It is what you would expect from an NH Hotel. No luxury but decent and clean!
Date of stay: April 2019
Ask yasaryuzer about NH Frankfurt Messe
Thank yasaryuzer
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NHFFM, Leiter Front Office at NH Frankfurt Messe, responded to this reviewResponded April 4, 2019
Dear Guest,
Thank you very much for taking the time to share your experience with us on Tripadvisor.
With regards to your comment, we have read them carefully and would like to inform you that all the feedback given is the most reliable method of monitoring the service we offer and to improve the issues that need to be developed in order to achieve our guest’s satisfaction and to provide an extraordinary service.
We would be grateful to see you again in the future.
For any further information, please do not hesitate to contact us again.
Kind regards
Your NH Frankfurt Messe Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
philipp_lacambra
Barcelona, Spain
3427
via mobile
It is not what NH used to be in the past...
In general breakfast in this industrie is starting to be a scandal 22-24 € and neither the bread nor the fruit are really fresh or you perceive quality. At the hotel you notice the wear on the stairs, on the walls, in the room furniture with knocks (I have never understood what clients do in the rooms), hard floor without offering shoes ... and the chirrie bed is already the worst ... nice staff and outdoor parking just for € 4 / day
Date of stay: March 2019
Ask philipp_lacambra about NH Frankfurt Messe
1 Thank philipp_lacambra
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NHFFM, Leiter Front Office at NH Frankfurt Messe, responded to this reviewResponded April 4, 2019
Dear Lacambra,
Thank you very much for taking the time to share your experience with us on Tripadvisor.
With regards to your comments, we have read them carefully and would like to inform you that all the feedback given is the most reliable method of monitoring the service we offer and to improve the issues that need to be developed in order to achieve our guest’s satisfaction and to provide an extraordinary service.
Please accept our sincere apologies for not beeing able to cover your expectations regarding the breakfast. We have brought this to the Restaurant Manager’s attention.
Regarding the wear on stair and walls ,we try to maintain the original quality by constantly renewing it.
You will receive our free slippers anytime at the reception or by calling the room service.
Finally, we are grateful that you have given us the opportunity to assure you that the comments are valued and that we look forward to welcoming you back at our NH Frankfurt Messe soon.
Yours sincerely
NH Frankfurt Messe Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
bryano186
36
Excellent hotel situated within easy walking distance of the Hauptbanhof and city centre. Very good breakfasts with plenty of choice and hotel staff were friendly and helpful. Rooms were clean and tidy. Would definitely go back.
Date of stay: March 2019
Review collected in partnership with NH Hotels
Ask bryano186 about NH Frankfurt Messe
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NHFFM, Leiter Front Office at NH Frankfurt Messe, responded to this reviewResponded March 20, 2019
Dear guest,
thank you very much for taking the time to share your experience with us on tripadvisor.
We are glad, you enjoyed our property and the location.
It is always our first priority to make our guests feel comfortable.
We really appreciate your comment, which we have shared with our staff.
For any future information, please do not hesitate to contact us again.
Kind regards
Your NH Frankfurt Messe Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cheryl G
London, United Kingdom
537422
I've travelled far and wide, for pleasure and for business - with business travel consuming almost 30 years of my life. I've stayed in the most luxurious of hotels and the worst of them.
This hotel ranks as one of the best. No, it's not a 7 star luxury deal, it is a 4 star Masterclass in getting it right - for a weekend visit or a business visit this is unbeatable value and unbeatable service.
Compact, bright, exceptionally clean and ticking every box.
The rooms offer all you could want. The most comfortable bed - sleep quality was 100%. Beautiful pillows and duvets. TV that works and offers channels in all languages. Ample powers points. Fast WiFi - free. Plenty of wardrobe space, safe, mini-bar. A lounging chair and side table. Desk with two pull out, faux leather seats so that room service can be eaten at table height. A/C. Heating.
The light switches are convenient and can be controlled from either side of the bed.
It's quiet.
The bathrooms are small but have everything needed. Bath with over shower, shower screen that works. Tap fittings that work. Water that is hot. Vanity top with small stool beneath, bins, paper, toiletries plus ample space for your own, tissues, steam free mirror, make up mirror, hairdryer, heated towel rail. Robe hooks.
Beautiful breakfast served in a small dining room specifically for that purpose, but the addition of the ability for dinner served in your room.
Decor is excellent and stylish. The public WC's, included a disabled facility, were spotless. As you lock the door soft music plays and room perfume is dispensed at intervals.
Reception is outstanding. Staff charming and helpful. On offer - all day - are complimentary croissant, sweeties, biscuits and fruit flavoured water. There is a great bar with spirits, wine, tea and coffee.
The lift is large and it works.
Situated opposite the Frankfurt Messe Exhibition hall, it is close to numerous restaurants, directly opposite the Underground station and Tram stop and a mere 8-10 minute walk to the Main Station. Sachsenhausen - the famed Old City area by the river can also be walked (about 20-25 minutes) but easily accessed by the Underground (3 stops).
Faultless.
Date of stay: March 2019
Ask Cheryl G about NH Frankfurt Messe
1 Thank Cheryl G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NHFFM, Leiter Front Office at NH Frankfurt Messe, responded to this reviewResponded March 20, 2019
Dear Guest,
Thank you very much for taking the time to share your experience with us on Tripadvisor.
We are glad you enjoyed your stay at the NH Frankfurt Messe and really appreciate your comments, which we have shared with our team.
It is always our first priority to make our guests feel comfortable.
They are the principal of our values, a service characterized by professionalism and continuous effort to satisfy all our customers.
We would be grateful to see you again in the future.
For any further information, please do not hesitate to contact us again.
Kind regards
Your NH Frankfurt Messe Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.