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“A great night's sleep”
Review of NH Frankfurt Messe

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NH Frankfurt Messe
Ranked #9 of 269 Hotels in Frankfurt
Certificate of Excellence
GreenLeadersSilver level
Albany, NY
Level 6 Contributor
134 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“A great night's sleep”
Reviewed May 30, 2014

We stayed here for one night, but the room was so comfortable I wish it had been more. The room was big and bright and the staff was very helpful. Note that if you are going to have a car, you should call ahead of time to reserve a parking spot. We did not and the lot was already full. To walk from the hotel to the touristy parts of town, one has to take a round-about route to avoid the area north of the train station (which is supposed to be less safe). We walked out and it took about 20 mintutues. We took a cab back and it was slightly less than 10 euros.

Stayed May 2014, traveled with friends
Helpful?
1 Thank NYtravelers_111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (41)
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Menstrie, United Kingdom
Level 6 Contributor
154 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
Reviewed May 23, 2014

The design of the hotel is great. The rooms are well-designed and bright. The staff are helpful and friendly. The hotel is well-located for the exhibition centre. However, there were a few small points that grew and grew, and threatened to overshadow our stay. The first was the AC. It did not cool the room. With it on full-blast (in May) the room was stuffy and hot. Sleep was difficult. Second was wi-fi. It was free but ineptly designed. A code should last 24hrs but often lasted one hour. We spent five days inputting codes to phones. It was like a new hobby. Third, the LEDs on the TV were like search lights. One even cast a shadow of the quine on the wall, it was that bright. She covered the TV in trousers to block the beams. Lastly the wooden floors were not swept that often so whilst the room looked clean, the floor was gritty underfoot.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hotels

Helpful?
2 Thank TheBodach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Markham, Canada
1 review
Reviewed May 19, 2014 via mobile

I started here for a week on a business trip. Customer service was excellent and any request I made was accommodated very quickly. The only problem was the slow internet connection, but this seems to be a common problem and not just this hotel. The room was a fair size, clean and bright.
The fan for the bathroom can be loud so don't leave the light on as it's controlled by the light switch.
I would definitely stay here again.

Stayed May 2014, traveled on business
Helpful?
Thank Tony_gta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Level 4 Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed May 6, 2014 via mobile

Stayed one night at the NH Frankfurt. We were allowed to check in a few hours early which was great and the girl on the front desk was great in helping us orientate ourselves and recommending things to do. The hotel was spotless and also very well equipped, great selection of toiletries, slippers, toothbrush etc.

In terms of location, the hotel is across the road from the the underground and if walking 5 mins from the main train station.

Overall great hotel would defiantly recommend.

Stayed May 2014, traveled with friends
Helpful?
1 Thank Ian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Germany
Level 5 Contributor
79 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed April 25, 2014

We are traveling with our 17 months old. The hotel staff was courteous understood our needs and were perfectly prompt to Germany standards.

The location was perfect, for it was not near the train station, but a 5 minutes walk from it. The walk up to the river Main is also not that far. One direction to Plamgarten, other to Alter Oper, straight to Hauptbhanhof and all very peaceful where me and my little one in stroller enjoyed the air.

Cheers!

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sn1p3r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 5 Contributor
83 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed April 17, 2014

Arrived there early in the morning and they wanted to charge me extra for moving in before 12. Luckily I had got that in writing when booking so I was able to check-in mid morning without extra charge.
Room was fine - no problems.
Internet OK.
Gym is tiny and not very pleasant.
Breakfast was good and above average for this class hotel. Good selection and some quality produce.
Location: obviously great if you are going to the Messe, but otherwise it's still not that far from downtown Frankfurt (about 2 km to the Zeil shopping strip, less than 1km to the train station).
Tip: directly opposite the hotel, only about 300m walk, there's a mid size shopping mall.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 997M2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milton Keynes, United Kingdom
Level 4 Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed April 4, 2014

I was most impressed with my stay at this hotel. The room (607) was large and had a vast luxury bathroom. I slept well from day one and the room was quiet and dark. Breakfast was diverse and for a German hotel catered for all tastes which was nice. Nice touches included hot fresh croissant and a good range of herbal tea which even came in a tea pot if you wanted.

The staff in every part of this hotel are amazing. I felt looked after, remembered and when I did have a slight issue with the safe on day one, all members of staff were not only aware of it but knew what was being done and when. The staff smiled and chatted which made a huge difference when travelling alone for business and made me feel very welcome.

Even the cleaning staff looked happy and did a super job.

The location to the Messe was perfect and took all the stress out of my stay as it was a 2 min walk away.

All in all I cannot fault the hotel. If I am being really picky the Wifi could be a bit faster but it was workable which was the main thing.

Well done NH Messe, your hotel and staff are a credit to you.

Room Tip: I had 607 which was fab.
See more room tips
  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Calcs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about NH Frankfurt Messe

Property: NH Frankfurt Messe
Address: Friedrich-Ebert-Anlage 38, 60325 Frankfurt, Hesse, Germany
Phone Number:
Location: Germany > Hesse > Frankfurt > Innenstadt , Westend-Süd
Amenities:
Bar / Lounge Beverage Selection Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
Ranked #9 of 269 Hotels in Frankfurt
Price Range (Based on Average Rates): $
Hotel Class:4 star — NH Frankfurt Messe 4*
Number of rooms: 65
Official Description (provided by the hotel):
The 4-star NH Frankfurt Messe hotel is a brand new facility, opened in 2011, ideally located for business travelers directly across from the Frankfurt Messe fair and trade show grounds. Now you can enjoy a stylish ambience and relaxing comfort right at the entrance to the world-class Frankfurt Messe. ... more   less 
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