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Jumeirah Frankfurt
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Reviews (1,424)
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Reviewed August 13, 2012

Got to Frankfurt very tired- wanted a comfortable room with a big bathtub and the Jumeirah exceeded our expectations. Excellent service upon arrival, all the latest tech gadgets (including a touch screen elevator). The room was sleek and modern. Breakfast was excellent- worth every penny. We were able to walk around town very comfortably- felt like we were in the middle of all the action.

  • Stayed: August 2012, traveled as a couple
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2  Thank AidaBagula
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this reviewResponded August 15, 2012

Dear Guest, thank you for your feedback following your recent stay at Jumeirah Frankfurt. We are very pleased to know, that you have enjoyed your stay with us. We certainly enjoyed looking after you and I hope to have the pleasure of welcoming you back very soon again.

Kind regards
Dagmar Woodward
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 8, 2012

We booked a Skyline Deluxe room on the 15th floor with a delightful view of Frankfurt's skyline. The accommodation had all the mod cons and then some! Felt pampered from the valet parking to the private lift, luxurious bath, personal nespresso cafe bar to the access to excellent gym facilties.Location is excellent in the heart of Frankfurt's shopping mall. Excellent service by all staff. We thought the buffet breakfast at EUR 32 pp was pricey.

Room Tip: Worth booking a skyline room, the views are superb
  • Stayed: June 2012, traveled as a couple
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1  Thank mudda33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this reviewResponded August 9, 2012

Dear Guest, thank you for your positive feedback following your recent stay at Jumeirah Frankfurt. We are delighted to know, that you have enjoyed your stay with us. Your comment about the breakfast has been addressed by our F&B department for further discussion. We hope to have the pleasure of welcoming you back very soon again.

Kind regards
Dagmar Woodward
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 6, 2012

Stayed at the Jumeirah with my girlfriend for 4 nights just over a fortnight ago.
Wow, an excellent experience, run the way a proper 5 star should. Rooms are very modern, spacious and loads of hi tec gadgets to make your stay even more comfortable. Elevators were a real innovation too, very rare to see fellow guests in them...a very clever move by Jumeirah. Check-in was very smooth, completed and in our room within 5 minutes
Staff from the bell boys up to management all deserve praise for making the experience at Jumeirah Frankfurt a very enjoyable one. So much so that we're away to book another 4 days in May!

  • Stayed: July 2012
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1  Thank BoozyinBolivia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this reviewResponded August 7, 2012

Dear Guest,

thank you very much for your positive words on TripAdvisor. We are happy to know that you have enjoyed your first stay with us. Rest assured that your comments are passed on to all those, who contributed to making your stay a more comfortable one. We certainly enjoyed looking after you and I hope to have the pleasure of welcoming you back very soon again.

Kind regards
Dagmar Woodward
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 3, 2012

This was an excellent hotel with very clean and modern rooms situated in the center of frankfurt. It is clearly a hotel mainly for business, but the staff is very helpful in providing tourism tips as well. The only downside was the too expensive breakfast (about 36€ per person).

  • Stayed: February 2012, traveled with family
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1  Thank Marianamsbom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this reviewResponded August 5, 2012

Dear Guest,

many thanks for your feedback following your recent stay with us. We are happy to hear that you have enjoyed your stay with us. Rest assured that your comments about the breakfast charges will be addressed by our F&B Manager for improvement. We certainly enjoyed looking after you and we do hope to have the pleasure of welcoming you back very soon again.

Kind regards
Dagmar Woodward

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 1, 2012

Stayed in this hotel in July,2012. Liked it. Nice rooms, good service.
Situated in the centre of Frankfurt, but It is very hard to find it. You will see it but cannot understand how to reach it. Finally we've got it and enjoyed.

  • Stayed: July 2012, traveled as a couple
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1  Thank ILoveBaku
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this reviewResponded August 5, 2012

Dear Guest,

thank you for your review on Trip Advisor. Please be informed, that we have taken already the necessary actions concerning the signage for the hotel. Hopefully on your next visit you will be able to find our hotel easily.

Kind regards
Dagmar Woodward
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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